THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: October 10, 2009 10:46 AM Saturday; Rod Welch

Letter asks Fry's to confirm commendation for for excellent work c16.

1...Summary/Objective


..............
Click here to comment!

CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

3803 -
3803 -    ..
3804 - Summary/Objective
3805 -
380501 - Follow up ref SDS 10 0000. ref SDS 9 0000.
380502 -
380503 -
380504 -
380506 -  ..
3806 -
3807 -
3808 - Progress
3809 -
380901 - Background on buying c16 is reported on 090715. ref SDS 5 6V3F  At
380902 - that time, evaluation credited Ryan for exceptional work. ref SDS 6
380903 - L24L
380905 -  ..
380906 - On 090906, filled out Fry's "Direct Connect" form to notify Fry's of
380907 - exceptional service. ref SDS 7 8R9M
380909 -  ..
380910 - On 090907 1923 since there has been no response from Fry's, sent email
380911 - to Fry's, ref SDS 7 8R9M, with a link to the record yesterday...
380913 -  ..
380914 - On 090907 2225 received letter from Fry's reporting the commendation
380915 - for Ryan and others was received. ref SDS 9 K05F
380917 -  ..
380918 - On 090907 2337 letter to Fry's asks that Ryan's personnel record be
380919 - marked showing commendation for excellent work. ref SDS 10 F55K
380921 -  ..
380922 - On 091010 1046 have not received a response from Fry's so sent another
380923 - letter asking for confirmation that Ryan and others have been credited
380924 - for outstanding work configuring c16. ref SDS 0 TF6F
380925 -
380926 -    1.  Subject: Re: Exceptional Customer Service Ryan Dualduo
380927 -        Date: Sat, 10 Oct 2009 10:51:53 -0700
380934 -         ..
380935 -    3.  I notified Fry's on 090907, commending the work of Ryan
380936 -        Dualduo, along with others at Fry's Concord Store #24 [shown in
380937 -        the record on 090907 1923. ref SDS 8 NL46].  Your letter on
380938 -        090907 offered further assistance. ref SDS 9 6238
380940 -         ..
380941 -    4.  Could you please check and let me know if Ryan, Petris, Joe,
380942 -        and Lan have been credited for outstanding work on my order, as
380943 -        reported on 090906 1313, ref SDS 7 ZE6M
380944 -
380945 -            [On 091012 1907 Fry's confirmed receipt of letter asking if
380946 -            affected staff have been notified of commendation, and
380947 -            saying Fry's cannot verify communication has been
380948 -            accomplished at Fry's ref SDS 11 N64X
380950 -         ..
380951 -    5.  Your further assistance is greatly appreciated.
380952 -
380958 -
380959 -
380961 -  ..
3810 -
3811 -
3812 - 1126
3813 -
381301 - Called the number in Leslie's letter on 090907. ref SDS 9 624X
381302 -
381303 -                      1-877-688-7678
381304 -                      1-800-856-9800
381306 -  ..
381307 - Talked to someone.
381309 -  ..
381310 - Was told that Fry's Public Relations Department sends a letter to
381311 - Fry's employees notifying them of commendations received from
381312 - customers.
381314 -  ..
381315 - The woman will call Public Relations and request a copy of the notice
381316 - sent to the employees be sent to the customer.
381317 -
381318 -
381319 -
381320 -
381321 -
381322 -
381323 -
381324 -
3814 -