THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 7, 2009 10:25 PM Monday; Rod Welch

Fry's confirms receipt of commendation for excellent work configuring c16.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

3803 -
3803 -    ..
3804 - Summary/Objective
3805 -
380501 - Follow up ref SDS 8 0000. ref SDS 7 0000.
380502 -
380503 -
380504 -
380506 -  ..
3806 -
3807 -
3808 - Progress
3809 -
380901 - Background on buying c16 is reported on 090715. ref SDS 5 6V3F  At
380902 - that time, evaluation credited Ryan for exceptional work. ref SDS 6
380903 - L24L
380905 -  ..
380906 - On 090906, filled out Fry's "Direct Connect" form to notify Fry's of
380907 - exceptional service. ref SDS 7 8R9M
380909 -  ..
380910 - On 090907 1923 since there has been no response from Fry's, sent email
380911 - to Fry's, ref SDS 7 8R9M, with a link to the record yesterday...
380913 -  ..
380914 - On 090907 2225 received letter from Fry's reporting the commendation
380915 - for Ryan and others was received. ref SDS 0 K05F
380916 -
380917 -    1.  Subject: Re: Comments & Suggestions
380918 -        Date: Tue, 08 Sep 2009 00:16:39 -0400
380922 -         ..
380923 -    2.  Dear valued Frys.com customer,
380925 -         ..
380926 -    3.  Thank you for contacting Frys.com [reported on 090906 1313.
380927 -        ref SDS 7 8R9M]
380929 -         ..
380930 -    4.  Thank you for taking the time to let us know how you feel.
380931 -        That's quite an endorsement [referencing the record on 090906
380932 -        1313. ref SDS 7 ZE6M].  We work very hard to please our
380933 -        customers and it's great to receive such a compliment.  We're
380934 -        glad you've enjoyed shopping with us and we hope you'll come
380935 -        back in the future.
380937 -         ..
380938 -    5.  Please let us know if we can be of further assistance.
380939 -
380940 -            [On 090907 2337 letter to Fry's asks that Ryan's personnel
380941 -            record be noted for excellent customer support. ref SDS 9
380942 -            HE3S
380943 -
380944 -            [On 091010 1046 asked for copy of notice Fry's sent to
380945 -            employees commending excellent work for customer.
380946 -            ref SDS 10 TF6F and ref SDS 10 RQ6J
380948 -         ..
380949 -    6.  Sincerely,
380951 -         ..
380952 -    7.  Leslie S.
380953 -        Customer Service Associate
380955 -         ..
380956 -    8.  Frys.com
380957 -        1-877-688-7678 - Toll Free
380958 -        1-800-856-9800
380959 -        1-866-596-4152 FAX
380960 -        www.frys.com
380961 -
380962 -
380963 -
380964 -
380965 -
380966 -
380967 -
380968 -
3810 -