THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: September 7, 2009 11:37 PM Monday; Rod Welch

Letter asks Fry's to credit Ryan's personnel record for excellent work.

1...Summary/Objective


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CONTACTS 

SUBJECTS
Notify Fry's with Direct Connect to Randy Fry Evaluate Computer C16

4303 -
4303 -    ..
4304 - Summary/Objective
4305 -
430501 - Follow up ref SDS 9 0000. ref SDS 8 0000.
430502 -
430503 -
430504 -
430506 -  ..
4306 -
4307 -
4308 - Progress
4309 -
430901 - Background on buying c16 is reported on 090715. ref SDS 5 6V3F  At
430902 - that time, evaluation credited Ryan for exceptional work. ref SDS 6
430903 - L24L
430905 -  ..
430906 - On 090906, filled out Fry's "Direct Connect" form to notify Fry's of
430907 - exceptional service. ref SDS 7 8R9M
430909 -  ..
430910 - On 090907 1923 since there has been no response from Fry's, sent email
430911 - to Fry's, ref SDS 7 8R9M, with a link to the record yesterday...
430913 -  ..
430914 - On 090907 2225 received letter from Fry's reporting the commendation
430915 - for Ryan and others was received. ref SDS 9 K05F
430917 -  ..
430918 - On 090907 2337 letter to Fry's asks that Ryan's personnel record be
430919 - marked showing commendation for excellent work. ref SDS 0 F55K
430920 -
430921 -    1.  Subject: Exceptional Customer Service Ryan Dualduo
430922 -        Date: Mon, 07 Sep 2009 23:48:45 -0700
430929 -         ..
430930 -    2.  Thanks for feedback noting Fry's received commendation for
430931 -        exceptional customer service at Fry's store #24 in Concord
430932 -        [reported in the record earlier today on 090907 2225.
430933 -        ref SDS 9 K05F].  As noted in the record on 090906, Ryan
430934 -        Dualduo, stands out for solving a problem that a great many
430935 -        "experts" said could not be done. ref SDS 7 ZW4N  I hope it is
430936 -        possible for Ryan's record to be credited appropriately, as
430937 -        shown in the study on 090715. ref SDS 5 627N
430938 -
430939 -           [On 091010 1046 asked for copy of notice Fry's sent to
430940 -           employees commending excellent work for customer.
430941 -           ref SDS 10 TF6F and ref SDS 10 RQ6J
430943 -            ..
430944 -           [On 091012 1907 Fry's confirmed receipt of letter asking if
430945 -           affected staff have been notified of commendation, and
430946 -           saying Fry's cannot verify communication has been
430947 -           accomplished at Fry's ref SDS 11 N64X
430949 -         ..
430950 -    3.  It's always a pleasure shopping at Fry's.
430952 -         ..
430953 -    4.  Rod
430954 -
430955 -
430956 -
430957 -
430958 -
430959 -
430960 -
430961 -
430962 -
4310 -