THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: February 24, 2004 02:37 AM Tuesday; Rod Welch

Notified Gary about doing a report at SRI on Com Metrics.

1...Summary/Objective

ACTION ITEMS.................. Click here to comment!

1...Will try to get back to you in a few days on this.

CONTACTS 

SUBJECTS
SDS Present Story Gary Performing Com Metrics at Aerospace company Pres  t
Study What Works Publish Papers on SDS Grow Culture of Knowledge Ready
Spreading Word Wide as the Waters Takes More Voices Pat Must Publish on
Steady Exposure to SDS Records Applies Theory of Transformation in Book
3-layer Architecture Strategy Build Experience Base Improve Work Withou
SRI Invites Gary to Make a Presentation and Submit a Paper for Jack's P
Professional Papers Events Powerpoint Presentations Explain SDS Com M
SRI Presentation for Jack's Project CALO SDS Professional Even t Stor
SDS Present Story Gary Performing Com Metrics at Aerospace company Pres

3211 -
3211 -    ..
3212 - Summary/Objective
3213 -
321301 - Follow up ref SDS 12 0000, ref SDS 7 JH4G.
321302 -
321303 - Called and talked to Gary yesterday afternoon about Jack's letter
321304 - dated 040221. ref DRP 1 0001, and received the same day. ref SDS 12
321305 - P18N
321307 -  ..
321308 - Submitted ref DIT 1 0001 to Gary with ideas for responding to Jack's
321309 - letter, based on analysis on 040221 and possibile issues, ref SDS 12
321310 - PU5J
321311 -
321312 -     [On 040226 letter to Gary on expediting response to SRI.
321313 -     ref SDS 13 5Y6Y
321315 -  ..
321316 - The letter to Gary says...
321317 -
321318 -    1.  Per our telecon, review of Jack's letter, on February 21,
321319 -        ref DRP 1 0001, suggesting that you come and give a talk at SRI
321320 -        on the Com Metrics work you did last year at Aerospace company, sounds
321321 -        like a good opportunity. ref SDS 12 RZ4O  It fits your research
321322 -        on February 25 to spruce up a presentation that illustrates SDS
321323 -        support for fundamentals. ref DIT 1 0001  Did you get a chance
321324 -        to see the comments on your ideas, reported the next day on
321325 -        February 16? ref SDS 11 JH4G
321327 -         ..
321328 -    2.  Notice the review on 040221 lists other resources that might
321329 -        support a professional presentation on Com Metrics. ref SDS 12
321330 -        FF59
321332 -         ..
321333 -    3.  Since you are short of time, here is a draft of a letter for
321334 -        consideration in responding to Jack's letter which he sent to
321335 -        you...
321336 -
321337 -                     ****************
321338 -
321339 -        a.  Dear Jack,
321341 -             ..
321342 -        b.  Rod has asked me to respond to your letter on Jan 21,
321343 -            ref DRP 1 0001, discussing a possible presentation at SRI.
321344 -            ref SDS 12 RZ4O  We had been talking about how the effort
321345 -            everyone made last year to try SDS on the project would
321346 -            make a good "story" on the ups and downs of introducing new
321347 -            technology, based on the annual report of progress in the
321348 -            record on Jan 1. ref SDS 7 JH4G  Really appreciate being
321349 -            considered to speak at SRI. ref DIT 1 0001
321350 -
321351 -                [On 040226 letter to Gary on expediting response to
321352 -                SRI. ref SDS 13 5Y6Y
321353 -
321355 -             ..
321356 -        c.  Couple of points to keep in mind. ref DIT 1 1Y8J
321358 -                 ..
321359 -            1.  The general story using SDS at Aerospace company on the  combat
321360 -                project last year is fairly set out in Rod's record on
321361 -                Jan 2. ref SDS 7 0000
321363 -                 ..
321364 -                Rod used the occasion of my call to review the year,
321365 -                and this provides a basis for talking points in a
321366 -                presentation.  Didn't realize we had done so much.
321367 -                From the eye of the storm, everything seems calm,
321368 -                because you are spinning as fast as everything else.
321370 -                 ..
321371 -            2.  Unfortunately, since Jan 2, when things looked great,
321372 -                ref SDS 7 526L, history may have passed us by on your
321373 -                idea to hear about SDS and Com Metrics. ref DIT 1 8Z6I
321374 -                On Jan 16, I stopped using SDS after some questions
321375 -                were raised by Aerospace company corporate resulting from a small
321376 -                breach of confidentiality when I accidentally published
321377 -                an SDS record on the project back in April. ref SDS 9
321378 -                0001 Don't know if that can be solved, so in one sense,
321379 -                the pilot test might be seen as a failure, if it turns
321380 -                out we could not develop sufficient buy-in in time to
321381 -                withstand cultural inertia once it got headed in our
321382 -                direction, based on analysis on Feb 3. ref SDS 10 E44K
321383 -                I am working on it, and there are some official action
321384 -                items to get SDS approved for use on the project,
321385 -                ref SDS 9 4L64; but, Rod points out that experience
321386 -                shows the longer we go without "delivering the goods"
321387 -                that empower people to get things done correctly, on
321388 -                time and within budget, the favorable feedback that has
321389 -                occurred, up until now, ref SDS 7 UO6T, will quickly
321390 -                fade from memory, as situational awareness becomes
321391 -                dominated by new crises. ref SDS 10 1W7F  People fall
321392 -                back into comfortable habits working on familiar things
321393 -                in familiar ways, as Covey (on 921205, ref SDS 1 4803)
321394 -                and Grove (on 980307, ref SDS 2 3740) point out.  So,
321395 -                giving fair warning that you may be buying a
321396 -                pig-in-a-poke, because the credibility angle
321397 -                seems to have receded again.
321399 -                 ..
321400 -            3.  Since I don't have SDS anymore, I am a lot busier
321401 -                trying to meet increased demands for organizational
321402 -                memory, as a result of everybody finally starting to
321403 -                "get it," after getting SDS records for a year.
321404 -                (reported on 040302. ref SDS 10 NB6G)  Using
321405 -                conventional tools like this email, and other Microsoft
321406 -                programs means there is not as much time to get things
321407 -                done. So, bottom line, I cannot promise I will have
321408 -                time, ref SDS 10 4O8O anytime soon to spend on preparing
321409 -                a professional talk, nor to pull away.
321411 -                 ..
321412 -                Additionally, this is a classified project, and so that
321413 -                may present obstacles. ref SDS 12 X14H  I will ask my
321414 -                boss -- maybe the gods will think this is something we
321415 -                should do, and in that case we are off to the races --
321416 -                a gig at SRI would be an interesting project.
321417 -                Will try to get back to you in a few days on this.
321418 -                ref DIT 1 AM8I
321420 -                 ..
321421 -                Since the project is classified, my SDS records would
321422 -                not be available for general review, to answer your
321423 -                question, ref DRP 1 Q76G, about "blogging" on the
321424 -                Internet. ref SDS 12 7V5O  If SRI can somehow wrangle a
321425 -                position that a presentation on Communication Metrics
321426 -                would be furthering the work then SDS records might be
321427 -                released for review.  I have vague recollection that
321428 -                Rod or Pat Lincoln, when I talked to him some months
321429 -                back, indicate that SRI has a small part of the
321430 -                project, so there is always a possibility the records
321431 -                could be provided to SRI for study. (as discussed on
321432 -                040221, ref SDS 12 7W33), ref DIT 1 UW9F
321434 -                 ..
321435 -            4.  I talked to Rod about your idea for me to give the
321436 -                talk, and he is okay with that. ref DIT 1 01WT  Rod has
321437 -                had health issues recently, and so likely is not
321438 -                available.  Go ahead and communicate directly with me
321439 -                on this, and send Rod a copy so he gets the gist of how
321440 -                things are going. ref SDS 12 4Y4F
321442 -                 ..
321443 -            5.  In our discussion, Rod mentioned having thumbed through
321444 -                some of the old files after getting your letter.
321445 -                ref DIT 1 01XR  That background suggests there are
321446 -                actually two (2) presentations that should be
321447 -                considered. ref SDS 12 FF3N One is on learning and using
321448 -                SDS for the 8 steps of Com Metrics to prepare and send
321449 -                out the record to everybody. ref SDS 12 J35L I've got
321450 -                them posted on the wall here in my office, so, if the
321451 -                chance arises, I would like to make a presentation on
321452 -                using SDS for "intelligence" that supports command and
321453 -                control of the work, which fits our deliverable for
321454 -                CFISR, reported publicly in the new, cited last year on
321455 -                030506. ref SDS 5 HS4M  The modeling issue, which is
321456 -                our group's responsibility, is particularly
321457 -                interesting, based on Cliff Joslyn's presentation at
321458 -                SRI on July 27, 2000. ref SDS 3 5555
321460 -                 ..
321461 -                A second presentation might be considered on how people
321462 -                handle getting SDS records, i.e., what's it like being
321463 -                a consumer of "intelligence." ref SDS 12 8G6H  It would
321464 -                be great if our chief computer architect could come and
321465 -                explain transitioning from initial shock to acceptance,
321466 -                then expecting to get SDS records, and later insisting
321467 -                on getting more. (on 040102, ref SDS 8 OL5U)  Another
321468 -                good candidate is one of our customer reps, Nancy, who
321469 -                I think is a Lt Col, and has a Ph.D. in something like
321470 -                computer science or management, not sure which, but she
321471 -                is very sharp and seemed to catch on quickly that SDS
321472 -                packs a bigger wallop than getting traditional meeting
321473 -                minutes. ref SDS 7 OL9Y  Additionally, if possible, my
321474 -                boss' boss, Bruce, who hired me, would  be great to
321475 -                address impact on corporate culture. ref SDS 7 ML5O
321476 -                Bruce gave a talk last August that essentially cried
321477 -                out for SDS support to manage lessons learned.
321478 -                ref SDS 6 TY9H  Don't know if any of this can come to
321479 -                pass, but there does seem to be a "story" to tell on
321480 -                how SDS impacts daily work and changes attitudes about
321481 -                using good management. ref DIT 1 Q66M
321483 -                 ..
321484 -            6.  Rod mentioned there are a lot of other people who might
321485 -                be considered to speak on SDS, if I am not available,
321486 -                or to complement my perspective on the User side, with
321487 -                input from consumers of, what Rod calls, "intelligence"
321488 -                on the job, ref SDS 12 SU3F, (not sure I'm comfortable
321489 -                with that phrase, but I know what he means, and there
321490 -                is no doubt that a dramatic change of some kind -
321491 -                mostly positive, but some negative in the beginning -
321492 -                occurs in people from routinely getting SDS records).
321493 -                ref DIT 1 ZR5W
321495 -                 ..
321496 -                Anyway, Rod mentioned a number of people, including
321497 -                your name as someone who could give a good account of
321498 -                SDS, including ideas for improvements.  Pat Lincoln is
321499 -                another name, along with Morris Jones, who has worked
321500 -                with Rod for 20 years.  I have talked to Morris once or
321501 -                twice and done some email, and also talked to Pat and
321502 -                they both seem like good choices to give a presentation
321503 -                on SDS from a consumer side.
321504 -
321505 -        ****************
321507 -         ..
321508 -    4.  So, this is a draft that gets you into the subject.
321510 -         ..
321511 -    5.  Call when time permits to see we are on this.
321513 -         ..
321514 -    6.  Thanks.
321515 -
321516 -    7.  <! close>
321517 -        Sincerely,
321518 -
321519 -
321521 -         ..
321522 -    8.  Rod Welch
321523 -        rodwelch@pacbell.net
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