THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: November 21, 2000 08:40 AM Tuesday; Rod Welch

OHS overview from Frode Hegland based on telecon with Doug.

1...Summary/Objective
2...Comments.....
.....1...Author and date needs to be explicit,
.....2...Editing and grammar.
.....3...Links to original sources missing, no support???
.....4...OHS Launch Plan, replaced, supplemented???
.....5...Intelligence needs definition relative to DKR??
.....6...How does OHS support "intelligence"???
.....7...C activity improve improvement, how does OHS do it???
3...Overview Not Compelling, Reaches Too Far to Improve Human Systems
4...Original Source on Human Systems, Man+tool Capabilities

ACTION ITEMS.................. Click here to comment!

1...Why is improving email more compelling than augmenting
2...Why is OHS/DKR project critical, if nobody wants to do KM,
3...Cite ideas from Doug's USAF proposal and explain how they remain

CONTACTS 
0201 - Armstrong Consulting                 650 845 1782
020101 - Mr. Eric Armstrong
020102 - eric.armstrong@eng.sun.com
0202 - Bootstrap Institute                  510 713 3550
020201 - Mr. Henry van Eykan; Webmaster =450 562 9618
020202 - vaneyken@sympatico.ca
0203 - Bootstrap Institute                  510 713 3550
020301 - Mr. Douglas C. Engelbart, Ph.D.
020302 - doug@bootstrap.org

SUBJECTS
OHS Repository Not Toolset
Toolset Eric Never Conceived OHS as Toolset
Define Scope OHS, 001025
Accountability by Linking
Phase II OHS Full Features Extends Hyperscope Scope
OHS Overview Based on Telecon with Doug
Link Comments to Anchors in Launch Plan
OHS Overview
Capability Infrastructure Tool System and Humand System, OHS Overview

1611 -
1611 -    ..
1612 - Summary/Objective
1613 -
161301 - Follow up ref SDS 37 0000, ref SDS 35 0000.
161302 -
161303 - Received ref DRT 1 0001 from Frode Hegland that is linked to a web
161304 - page showing an OHS overview. ref DRT 1 0002  Frode based the overview
161305 - on conversations with Doug, similar to Adam Cheyer's report on 000116.
161306 - ref SDS 37 D3AK
161308 -  ..
161309 - Frode requests comments. ref DRT 1 CO6F  He does not give a notice in
161310 - the transmittal letter that the paragraphs in the Overview support
161311 - linking.  This is only discovered by opening a link for "Document
161312 - Information." ref DRT 1 1Q9H
161313 -
161314 -     On 001125 sent regular email with link to the record for comments.
161316 -  ..
161317 - OHS supports collective intelligence of an organization, community, or
161318 - nation.  It is a critical part of the Tool System: The tool system is
161319 - the hardware & software of networked computers as well as the more
161320 - traditional tools. ref DRT 1 004O
161322 -  ..
161323 - The collective IQ of an organization is realized through its
161324 - capability infrastructures; the infrastructures through which an
161325 - organization get things done. This capability infrastructure comprises
161326 - a tool system and a human system. ref DRT 1 00BP
161327 -
161328 -     On 001114 Doug will be awarded National Medal of Technology for
161329 -     work aimed at continually improving competency of people and
161330 -     organizations. ref SDS 33 SU3L
161332 -      ..
161333 -     On 001116 Paul Fernhout reports that Communication Metrics on the
161334 -     Interent supports this objective. ref SDS 36 H23M
161336 -      ..
161337 -     The OHS objective is described on the Com Metrics web site as
161338 -     deliverying anytime, anywhere intelligence...
161339 -
161340 -              http://www.welchco.com
161341 -
161342 -     ...per planning on 971021. ref SDS 3 3636  How though do we build
161343 -     a culture of knowledge to overcome the overwhelming drive to rely
161344 -     on information that resists using knowledge, cited by Morris on
161345 -     990527? ref SDS 5 1233
161347 -      ..
161348 -     [...below, Henry van Eykan submits source for "human systems" from
161349 -     Doug's proposal to USAF in 1962. ref SDS 0 0ESW
161351 -  ..
161352 - Comments.....
161353 -
161354 -     1.  Author and date needs to be explicit,
161355 -
161356 -         It should be clear that this is Doug's work, edited by Frode,
161357 -         and the date is needed so that context can be constructed
161358 -         based on chronology.
161359 -          ..
161360 -     2.  Editing and grammar.
161361 -
161362 -         Need editing to remove grammatical errors.  A grammar checker
161363 -         would help.  See for example...
161364 -
161365 -         "&" throughout should be changed to "and."
161366 -
161367 -         ...of the Tool System: The tool system... ref DRT 1 0A9H
161368 -                   ---------------------
161369 -
161370 -         ...collective IQ of an organization is realized through its
161371 -         capability infra<0704
161372 -         capability infrastructures; the infrastructures through which
161373 -                    ------------------------------------
161374 -         an organization get things done. ref DRT 1 00BP
161375 -                         ---
161377 -          ..
161378 -         If the organization want to improve on... ref DRT 1 015V
161379 -                ----------------------------
161380 -
161381 -         ...to keep up the the pervasive... ref DRT 1 01GV
161382 -                       -------
161383 -            Actually, this entire paragraph needs to be re-worked to
161384 -            read easier.
161386 -          ..
161387 -     3.  Links to original sources missing, no support???
161388 -
161389 -         There is a Document Information section that explains how to
161390 -         copy links, ref DRT 1 1Q9H, but the overview itself has no
161391 -         links.  A culture of knowlwedge requires links.
161393 -          ..
161394 -         On 000327 Doug cited his 1972 paper calling for "intelligence"
161395 -         that supports current work. ref SDS 11 3971  On 001025 Doug's
161396 -         letter to the team requested links to original sources for
161397 -         critical representations. ref SDS 29 00VU  This issue was
161398 -         cited recently on 001115. ref SDS 35 LY5G If the document is
161399 -         based on conversations with Doug, then link to those telecons.
161400 -         If it comes from Doug's documents, link those.
161402 -          ..
161403 -         On 001116 Adam Cheyer reported on a telecon with Doug that
161404 -         defined OHS and DKR, which Adam interpreted as an "operating
161405 -         system." ref SDS 37 JF3F  How does the Overview submitted
161406 -         today correlate with Adam's report on 001116?
161407 -
161408 -            [...in another record, submitted a letter to the team
161409 -            showing how linking maintains alignment with objectives,
161410 -            requirements and commitments. ref SDS 38 NG8F
161411 -
161412 -         ...below, Henry van Eykan submits source for human systems and
161413 -         man+tool capabilities, that was discussed in a proposal to the
161414 -         US Air Force in 1962. ref SDS 0 0ESW
161415 -
161417 -          ..
161418 -     4.  OHS Launch Plan, replaced, supplemented???
161419 -
161420 -         How does the Overview submitted today relate to the OHS Launch
161421 -         Plan submitted by Doug Engelbart on 001025, describing OHS
161422 -         objectives and implementation ideas, ref SDS 29 L2D8, based on
161423 -         starting with a Hyperscope, ref SDS 29 A5U6, and leading to a
161424 -         DKR in Phase III? ref SDS 29 C9WP
161426 -          ..
161427 -     5.  Intelligence needs definition relative to DKR??
161428 -
161429 -         What is the definition and source for "intelligence" mentioned
161430 -         in para 1? ref DRT 1 0A9H  Where are links to Doug's documents
161431 -         called out by Adam Cheyer on 000115? ref SDS 35 L87F  Doug's
161432 -         1972 paper might work, which he cited to the team on 000327,
161433 -         ref SDS 11 3971, and seems to have later merged into the idea
161434 -         of a DKR, per analysis on 001115, citing Doug's 1992 paper,
161435 -         which expressly discussed "intelligence," reviewed on 991222,
161436 -         ref SDS 8 8064, and later his paper on 980128 "Technology
161437 -         Template Project" which discussed a "repository." ref SDS 35
161438 -         QQ4F
161440 -          ..
161441 -         It appears that "intelligence" may be the content of, or
161442 -         simply another name for, DKR.  This should be clarified.
161443 -
161444 -            [...in a separate record submitted proposal showing history
161445 -            of OHS based on Doug's documents. ref SDS 38 0001
161446 -
161447 -            [...below, Eric asks what human systems will be improved?
161448 -            ref SDS 0 OT7F
161450 -          ..
161451 -         How does "intelligence" contemplated in this usage correlate
161452 -         with Adam Cheyer's report on 001116 of a telecon with Doug
161453 -         that yielded a definition for DKR? ref SDS 37 JO3F
161455 -          ..
161456 -     6.  How does OHS support "intelligence"???
161457 -
161458 -         Some hint should be provided about how OHS accomplishes the C
161459 -         objective to augment human systems individually and in groups.
161460 -         ref DRT 1 015V
161462 -          ..
161463 -     7.  C activity improve improvement, how does OHS do it???
161464 -
161465 -         Civilization advanced with the advent of alphabet technology,
161466 -         that leverages critical thinking, personal and organizational
161467 -         memory, reported on 991108, ref SDS 7 5628; the printing press
161468 -         further leveraged literacy, reported on 991010, ref SDS 6
161469 -         2548, and competition from free markets bring continual
161470 -         improvement, compare US and Russia over the past 100 years.
161471 -         This set of tools and human systems is the current method for
161472 -         C activity.
161474 -          ..
161475 -         Why do current methods need OHS?  For example, cite exploding
161476 -         complexity, also, reported on 991010? ref SDS 6 3066  Explain
161477 -         difference between a culture of information that has worked to
161478 -         the present day, but now we need a culture of knowledge,
161479 -         proposed to SRI on 001011. ref SDS 26 0001
161481 -          ..
161482 -         Explain, or give a hint, how OHS will foster a culture of
161483 -         knowledge that can lift civilization beyond current methods.
161484 -
161485 -
161486 -
161487 -
161488 -
1615 -

SUBJECTS
OHS Overview Not Compelling, Eric Reviews Frode Hegland's Submission
OHS Too Broad, Covers Too Much Ground
Links to OHS Not Provided by Eric
Improve Improvement, Collective IQ, Engelbart
Bootstrap Endless Levels of Change Not Effective, Paul Fernhout

2507 -
2508 - 1705 received letter from Eric
250901 -  ..
250902 - Overview Not Compelling, Reaches Too Far to Improve Human Systems
250903 -
250904 - Received ref DRT 2 0001 from Eric Armstrong commenting on Forge's
250905 - letter submitting an OHS overview, per above. ref SDS 0 0001
250906 -
250907 - Eric offers a lot of useful criticism.  He does not submit ideas, nor
250908 - links to the record showing alignment with project objectives.
250910 -  ..
250911 - Eric does not link to the Overview, contrary to information in the
250912 - Document Information section, which may reflect that the availability
250913 - of links, and a support feature, is not expressly disclosed in the
250914 - transmittal letter, per above. ref SDS 0 3W3G,
250916 -  ..
250917 - Eric comments...
250918 -
250919 -     But my personal reaction to the picture presented here is that it
250920 -     is about as compelling as a wet blanket. ref DRT 2 1D5N
250921 -
250922 -       [On 001122 Henry van Eykan submits analysis showing human
250923 -       capabilities can be augmented by tools. ref SDS 39 M3PW
250925 -      ..
250926 -     Eric's second letter clarifies that he does not like the phrase
250927 -     "improving our ability to improve", as the lead concept of the
250928 -     exercise.
250929 -
250930 -         This sounds like a marketing assessment.
250931 -         ..
250932 -         On 000423 Eric proposed "augmenting human intelligence.
250933 -         ref SDS 13 5096, as more likely to attract attention in an
250934 -         elevator.  Augmenting intelligence supports Doug's idea of
250935 -         improving improvement, since intelligence is the driving force
250936 -         of civilization.  Something that "lifts all boats" to improve
250937 -         civilization, seems very compelling.  On 000423 Eric expanded
250938 -         his basic idea. ref SDS 13 5933  Since "intelligence" is the
250939 -         process that converts information into knowledge, as explained
250940 -         in POIMS, ref OF 1 1299, this was hard to grasp, so on 000503
250941 -         Eric deferred consideration of "knowledge," ref SDS 16 5033 to
250942 -         focus on email, ref SDS 16 5187, reflecting his prior analysis
250943 -         on 000423. ref SDS 13 5943
250945 -          ..
250946 -         Why is improving email more compelling than augmenting
250947 -         intelligence to lift civilization?
250948 -
250949 -             [On 001122 Henry van Eykan gives examples of human
250950 -             systems, like school, and tools, like calculators, that
250951 -             augment human capabilities. ref SDS 39 0001
250952 -
250954 -  ..
250955 - Eric continues...
250956 -
250957 -     [The OHS Overview, ref DRT 1 0002] has the same difficulty as the
250958 -     colloquium, in my view -- it covers way too much ground to be a
250959 -     practical recommendation for anything. ref DRT 2 IP6H
250960 -
250961 -         On 000227 Eric critiqued the Colloquium and Bootstrapping
250962 -         theory. ref SDS 10 0984
250964 -          ..
250965 -         On 000509 Paul Fernhout submitted analysis showing
250966 -         Bootstrapping to accomplish improving improvement is a hard
250967 -         sell. ref SDS 18 4514
250969 -          ..
250970 -         On 000327 proposed simple, direct improvement to augment human
250971 -         intelligence. ref SDS 11 4420  This was not accepted at that
250972 -         time. ref SDS 11 1G9K
250974 -          ..
250975 -         On 000505 Eric submits proposed requirements for technology he
250976 -         called CDS to support KM beginning with email.  The scope was
250977 -         ambitious. ref SDS 17 4524
250978 -     ..
250979 -     When [OHS Overview] begins talking about the "human system",
250980 -     in particular, it reflects the colloquium. Like, the colloquium,
250981 -     the specific impact on the "human system" is never adduced.
250982 -     ref DRT 2 NP6L
250983 -
250984 -         On 000423 Eric explained purpose of OHS/DKR project to augment
250985 -         human intelligence. ref SDS 13 5933 and ref SDS 13 5096
250987 -          ..
250988 -         Per above, this idea may need to developed in the Overview.
250989 -         ref SDS 0 XR7M
250990 -
250992 -  ..
2510 -
2511 -
2512 - 1919 received follow up from Eric
2513 -
251301 - Received ref DRT 3 0001 from Eric supplementing initial remarks on OHS
251302 - Overview, per above. ref SDS 0 M3PW
251304 -  ..
251305 - Eric says...
251306 -
251307 -     The section. "The Problems with Technology" is *extremely*
251308 -     well-written. It paints a very clear picture, with a lot of
251309 -     detail, that helps to explain why this effort is so critical.
251310 -     ref DRT 3 1P6F
251311 -
251312 -          On 000927 Eric cited "huge needs" for DKR project.
251313 -          ref SDS 23 0001
251315 -           ..
251316 -          Why is OHS/DKR project critical, if nobody wants to do KM,
251317 -          discussed on 001004, ref SDS 25 B7Z4, and again today in
251318 -          another record? ref SDS 38 RI7K  Where are the connections in
251319 -          Eric's letter that representations, per above? ref SDS 0 J17J
251321 -           ..
251322 -          On 001004 evidence indicates huge needs to not drive markets,
251323 -          people are attracted by things that are pretty, easy and fun.
251324 -          ref SDS 25 J27N
251325 -
251326 -
251328 -  ..
251329 - Original Source on Human Systems, Man+tool Capabilities
251330 -
251331 -
2514 -
2515 -
2516 - 2214 letter from Henry van Eykan
2518 -    ..
251801 - Received ref DRT 4 0001 from Henry van Eykan submitting a source from
251802 - Doug's work that explains human systems in the context of man+tool
251803 - capabilities...
251804 -
251805 -        http://www.histech.rwth-aachen.de/www/quellen/engelbart/1introduction.html
251806 -
251808 -  ..
251809 - This addresses in part the need for support in the OHS Overview,
251810 - discussed above. ref SDS 0 J17J
251811 -
251812 -       [On 001122 Henry van Eykan submits analysis showing human
251813 -       capabilities can be augmented by tools, ref SDS 39 M3PW,
251814 -       resonding to Eric's concerns cited above. ref SDS 0 M3PW
251816 -  ..
251817 - The larger issue is what aspects of the proposal 40 years ago is
251818 - relevant to moving civilization forward today?  We need some guidance,
251819 - some pointers that direct attention to relevant parts of Doug's 1962
251820 - proposal that show the steps needed today for moving ahead.  Is there
251821 - more recent information?
251822 -
251823 -     On 001116 Paul Fernhout commented favorabley on SDS for providing
251824 -     effective technology that augments human systems. ref SDS 36 H23M
251826 -  ..
251827 - Henry feels Doug's 1962 proposal to USAF is a most remarkable thing.
251828 - One might say, an audacious thing. And definitely a thing that already
251829 - has borne substantial fruit. And those fruits do much to speed up the
251830 - academic process from grants to results. Some "bootstrapping" indeed!
251831 - ref DRT 4 G57L
251832 -
251833 -     Cite ideas from Doug's USAF proposal and explain how they remain
251834 -     in full force and effect today based on the project record that is
251835 -     replete with examples of needed improvement.  Link back to the
251836 -     original source, not just to the entire document, so that people
251837 -     can save time by focusing on relevant information, per above.
251838 -     ref SDS 0 J17J
251840 -      ..
251841 -     Explain how OHS/DKR accomplish those objectives.
251842 -
251843 -
251844 -
251845 -
251846 -
251847 -
251848 -
251849 -
251850 -
251851 -
251852 -
Distribution. . . . See "CONTACTS"