CONTACTS 

SUBJECTS
Web SDS Records Generate Inquiries
Demo SDS via Web Site
Customer Requests for Information
Drucker, Peter
Internet Creates Customers for KM by Demonstrating Value Added
Drucker Supported by SDS
SDS Record on Web Initiated Inquiry from Research on Drucker

1109 -
1109 -    ..
1110 - Summary/Objective
1111 -
111101 - Follow up ref SDS 83 0000, ref SDS 82 0000.
111102 -
111103 - Received ref DRT 1 0001 from Tim Fong responding to a letter I sent,
111104 - ref DRT 1 0002, answering Tim's letter, ref DIP 2 0002, received on
111105 - 000804. ref SDS 83 5310
111106 -
111107 -     Note, that my response to Tim is appended to his letter received
111108 -     today. ref DRT 1 0002  I did not create a separate letter of what
111109 -     was sent to him via email.  Similarly, Tim's letter to me on
111110 -     000804 is appended to the letter to Morris. ref DIP 2 0003
111112 -  ..
111113 - Tim says today he experienced a "passing fancy" from an SDS record he
111114 - found while looking for information on Peter Drucker.  He does not say
111115 - which records he reviewed.
111116 -
111117 - "Passing fancy" is one way to describe interest and motive to inquire
111118 - which is an objective of advertising.  This supports business planning
111119 - on 000802 that the SDS record on the Internet is a sales asset,
111120 - ref SDS 82 2501, also cited in the letter to Morris, ref DIP 2 4000,
111121 - on 000804. ref SDS 83 0001
111123 -  ..
111124 - Submitted ref DIT 1 0001 responding to Tim's interest in Peter
111125 - Drucker, and cited...
111126 -
111127 -    1.  931130 ref SDS 3 3851 that people have given up on
111128 -        communication. ref DIT 1 0001
111129 -
111130 -    2.  991025, ref SDS 30 0785, to routinize good management
111131 -        practices. ref DIT 1 1330
111133 -         ..
111134 -    3.  000615, ref SDS 60 6271, meeting at SRI indicates challenge to
111135 -        use technology for management. ref DIT 1 0552
111137 -         ..
111138 -    4.  On 991025, ref SDS 30 8925, Drucker proposes using technology
111139 -        to support cognitive science. ref DIT 1 5041
111141 -         ..
111142 -    5.  On 980307, ref SDS 19 3740, Grove relates that people like to
111143 -        work on familiar things in familiar ways. ref DIT 1 5621
111145 -         ..
111146 -    6.  POIMS, ref OF 1 1298, explaining intelligence is complicated.
111147 -        ref DIT 1 6715
111148 -
111150 -  ..
111151 - Since this letter related entirely to Drucker, it does not address
111152 - Tim's question about the kinds of companies where SDS has been used.
111153 - ref DRT 1 0001
111155 -  ..
111156 - To answer this question sent a second letter explaining that SDS
111157 - improves alphabet technology, ref DIT 2 4636, so all companies who use
111158 - the alphabet can be benefited by SDS, and cite Executive Summary,
111159 - ref OF 4 0201, in business plan on 000802. ref SDS 82 0004
111160 -
111162 -  ..
1112 -
1113 -
1114 - 1513 letter from Tim.
1115 -
111501 - Received ref DRT 2 0001 from Tim responding to my first letter today
111502 - on Peter Drucker, ref DIT 1 0001, per above. ref SDS 0 1845
111504 -  ..
111505 - Tim asks if I have met Peter Drucker?
111507 -  ..
111508 - Submitted ref DIT 3 0001 citing following...
111509 -
111510 -    1.  On 931203 I called Drucker. ref SDS 4 3893
111511 -
111512 -    2.  On 980101 Drucker appeared on television. ref SDS 18 0416
111513 -
111514 -    3.  On 000727, ref SDS 78 5555, Cliff Joslyn at LANL gave
111515 -        presentation at SRI to Doug Engelbart's group.
111517 -         ..
111518 -    4.  On 000718, ref SDS 72 0001, received proposal to NASA,
111519 -        ref DRP 1 0002, cited as example of efforts. ref DIT 3 8137
111521 -         ..
111522 -    5.  On 950710 Landauer's book, ref SDS 6 3375 explains why progress
111523 -        is slow. ref DIT 3 8137
111525 -         ..
111526 -    6.  Linked to Drucker Center at Claremont Graduate College....
111527 -
111528 -
111529 -           http://drucker.cgu.edu/flash_index.html
111530 -
111531 -
111532 -        ...for other sources to improve management. ref DIT 3 1118
111533 -
111534 -
1116 -

SUBJECTS
Fear Accountability Brought by Knowledge KM Delimma
Accountability Fear Innovation Loop Knowledge Avoids Mistakes
Accountability Avoided by Verbal Skills, Gain Credit, Training
Pilot Test Solves Innovation Loop Resisted Fear Accountability
Accountability Fear Greases Slippery Slope to Murphy's Law
Innovation Loop Solved Experiment
Knowledge Management Looking Love All Wrong Places

2109 -
211001 -         ..
211002 -        Knowledge Management Dilemma Accountability Feared
211003 -        Fear Accountability Prevents Improving Management
211004 -
211005 -
211006 -    7.  On 911123, ref SDS 1 1331, strong social dynamics to use feel
211007 -        good management, prevents using technology to improve
211008 -        management. ref DIT 3 8137
211010 -         ..
211011 -    8.  On 980405, ref SDS 20 5065, people fear accountability.
211012 -        ref DIT 3 8137, which presents a major KM dilemma because the
211013 -        core of better management is better accountability, per the
211014 -        record on 970829. ref SDS 16 0001
211015 -
211016 -           [On 000811 objection to links shows fear of accountability
211017 -           and avoiding responsibility for knowledge. ref SDS 84 0001
211018 -
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211020 -
211021 -
211022 -
211023 -
211024 -
211025 -
211026 -
2111 -