THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: January 23, 2000 12:07 PM Sunday; Rod Welch

Technography facilitates collaboration supported by technology.

1...Summary/Objective
...............Skills for Communication Metrics


..............
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CONTACTS 
0201 - Bootstrap Institute                  510 713 3550
020101 - Mr. Douglas C. Engelbart, Ph.D.
020102 - info@bootstrap.org

SUBJECTS
Attend seminars, and other product demos to sell SDS
Colloquium at Stanford, Unfinished Revolution
Demo SDS via Web Site
Bootstrap Institute
Sales discussions

0907 -    ..
0908 - Summary/Objective
0909 -
090901 - Follow up ref SDS 35 0000, ref SDS 34 0000.
090902 -
090903 - Received ref DRT 1 0001 from Bernie DeKorven indicating he understands
090904 - the explanation in my letter, ref DIP 4 0001, submitted yesterday, as
090905 - part of the Stanford Colloquium, ref SDS 35 0733, about how
090906 - collaboration relates to Doug Engelbart's presentation of technology
090907 - for DKR, discussed in the record on 000120, ref SDS 34 1640, which
090908 - Bernie asked about in response to an earlier letter, ref DIP 3 0001,
090909 - also, sent yesterday. ref SDS 35 6880
090910 -
090911 - Bernie wants to nurture a dialog about new human roles and skillsets
090912 - that need to coevolve with the evolution of the DKR, ref DRT 1 5850,
090913 - which aligns with analysis on 000122 reviewing the Technography web
090914 - site. ref SDS 34 2300   Developing human skills along with technology
090915 - reflects objectives of Communication Metrics set out in the New World
090916 - Order... paper. ref OF 2 4305
090917 -
090918 - Bernie explains...
090919 -
090920 -       Technographer refers to the facilitation of real-time gathering
090921 -       and synthesis of information that takes place during a
090922 -       computer-augmented meeting. The skill of the technographer rests
090923 -       on both social and technological mastery -- human and computer
090924 -       processing -- to engage people in a dialog towards the
090925 -       production of a document that reflects their common knowledge
090926 -       and wisdom. Doug was experimenting with this in the 60s, and
090927 -       though he apparently became very adept at facilitating on-line,
090928 -       real-time collaboration, he never, to my knowledge, identified
090929 -       the skillset he was employing. This skillset is what I have come
090930 -       to call technography. ref DRT 1 6006
090931 -
090932 - This seems to differentiate Technography skills to facilitate
090933 - computer-augmented meetings, from skills to facilitate dialog in
090934 - online chat and discussion groups. ref DRT 1 9114  He provides two (2)
090935 - research sources to Nancy White...
090936 -
090937 -
090938 -                   http://www.onlinefacilitation.com
090939 -
090940 -
090941 - ...and Nancy's discussion group...
090942 -
090943 -
090944 -            http://www.egroups.com/group/onlinefacilitation
090945 -
090946 -
090947 - Bernie cites a complimentary role for a "Cybrarian" developed by
090948 - Howard Rheingold to connect conversations with other on-line
090949 - resources.  Howard has a "Brainstorms" community...
090950 -
090951 -
090952 -                   http://rheingold.com/community.html
090953 -
090954 -
090955 - Bernie liked the hypertext in my letter, ref DIP 4 0001, and how it is
090956 - integrated into journaling, ref DRT 1 9152, evidently indicating he
090957 - looked at the record on 000120 which was linked in the letters sent to
090958 - him yesterday. ref SDS 34 1640
090959 -
090960 - He asks for more information, including how the system was developed
090961 - why, what tricks are used, what new skillsets have evolved in doing
090962 - so. ref DRT 1 9152
090963 -
090964 - Submitted ref DIT 1 0001 linked to this record to ask about the
090965 - difference between skills for facilitating and online meeting and
090966 - facilitating a phone call or regular meeting.
090967 -
090968 -     [On 000124 received response from Bernie. ref SDS 36 0001]
090969 -
090970 - Asked about pilot testing capabilities, and resistance to adding a new
090971 - role, reviewed on 991222. ref SDS 26 0785
090972 -
090973 - Cited POIMS, ref OF 1 0001, and the record on 950204 explaining unique
090974 - skills of Com Manager. ref SDS 4 0550
090975 -
090976 - Asked if he reviewed USACE report on 970328 explaining collaboration,
090977 - ref DRP 9 6403, which was cited in my letter yesterday. ref SDS 35
090978 - 0733
090979 -
090980 - Linked to this list of skills...
090981 -
090982 -                ..
090983 -               Skills for Communication Metrics
090984 -
090985 -               Coordinator
090986 -               Facilitator
090987 -               Psychologist (Draw hidden ideas to solve problems)
090988 -               Advocate (contracts, law)
090989 -               Diplomat (Raise issues not temperatures)
090990 -               Technologist (SDS, Internet, etc)
090991 -               Align Communications
090992 -               Feedback - Obtain and Provide
090993 -               Analyst/Detective/Investigator
090994 -               Write (Clear, Concise, Complete)
090995 -               Report (who, what, when, where, why, how)
090996 -               Organic Structuring
090997 -               Librarian, Catagorization, Subject Indexing
090998 -               Planning (WBS, CPM, C/SCSC)
090999 -               Accounting
091000 -               Cost Control
091001 -
091002 -
091003 -
091004 -
091005 -
091006 -
0911 -
Distribution. . . . See "CONTACTS"