THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: December 17, 1999 08:22 AM Friday; Rod Welch

Called Jeanne Bradley at Kaiser on meeting about issues.

1...Summary/Objective


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CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek, CA
020102 - Ms. Jeanne Bradley; Coordinator =925 906 2204
020103 - Jeanne.Bradley@ncal.kaiperm.org
020104 - Administration Department
0202 - Kaiser Foundation Health Plan, Inc.  510 ... ....
020201 - Mr. Tom Driscoll; Director of Operations =510 987 4921
020202 - tom.driscoll@kp.org
020203 - Call Center

SUBJECTS
Medical Practice Requires Records
Risk Communication Main Factor of Management Success
Risk Management Communication Main Task of Managers, Largest Risk
Telephone Game Shows Meaning Drift, Need to Maintain Shared
Common Administration
Team Care in Medical Practice
Kaiser Medical Group
Imploding Not Enough Time to Think
Medical Mistakes Require Review

1211 -    ..
1212 - Summary/Objective
1213 -
121301 - Follow up ref SDS 37 0000, ref SDS 36 0000.
121302 -
121303 - Advised Jeanne of discussion with Tom yesterday, confirmed by the
121304 - letter, ref DIP 14 0001 linked to the record, ref SDS 37 0001, with
121305 - copy to Jeanne.
121306 -
121307 - I proposed meeting about 1630 after the meeting at PeopleSoft in
121308 - Pleasonton today.
121309 -
121310 - Jeanne has a 1600 meeting today on a labor issue, and so cannot meet
121311 - today.
121312 -
121313 - She mentioned that Tom is worried Welch is trying to sell something to
121314 - Kaiser.  I acknowledged I would like to sell something to Kaiser that
121315 - reduces medical mistakes and improves earnings, as set out in the
121316 - letters to Tom. ref DIP 11 0001 and ref DIP 12 1189
121317 -
121318 -     [On 991227 received letter from Tom confirming his suggestion for
121319 -     meeting with local facility. ref SDS 38 0001]
121320 -
121321 -     [On 000104 sent letter requesting meeting. ref SDS 39 0001]
121322 -
121323 -     [On 000118 conducted telecon meeting. ref SDS 40 3248
121324 -
121325 -
121326 -
121327 -
121328 -
1214 -
Distribution. . . . See "CONTACTS"