CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek, CA
020102 - Mr. Mark Mangrai; 925 906 2209
020103 - mark.Mangrai@tao.ncal.kp.org
020104 - Patient Assistance

SUBJECTS
Patient Assistant
Questions, Suggestions
Medical History, Xrays Not Submitted for Meeting
Medical Chart Missing Information
Policy Procedures on Communication
Team Care, Primary Care Physician
Patient Assistance Delays Action 2 Weeks
Team Care No Process Address Medical Mistakes

1410 -    ..
1411 - Summary/Objective
1412 -
141201 - Follow up ref SDS 30 0000, ref SDS 29 0000,
141202 -
141203 - Mark said he did not have time yesterday to submit the reminder to Tom
141204 - about the meeting on Team Care.  He will do that today, and will send
141205 - me a copy.
141206 -
141207 - This is issue 5 that Patient Assistance needs support shown in the
141208 - record on 991008. ref SDS 19 1084
141209 -
141210 -
141211 -
141212 -
1413 -
1414 -
1415 - 1941 received letter from Mark
1416 -
141601 - Received ref DRT 1 0001 from Mark which is a copy of a letter to Tom
141602 - asking about progress contacting me, and whether he received the
141603 - record Mark submitted to support the meeting.
141604 -
141605 -     [On 991123 called Mark to follow up. ref SDS 31 0001]
141606 -
141607 -     [On 991123 Jeanne also following up. ref SDS 32 0001]
141608 -
141609 -
141610 -
141611 -
141612 -