CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek, CA
020102 - Mr. Mark Mangrai; 925 906 2209
020103 - mark.Mangrai@tao.ncal.kp.org
020104 - Patient Assistance

SUBJECTS
Patient Assistant
Questions, Suggestions
Medical History, Xrays Not Submitted for Meeting
Medical Chart Missing Information
Policy Procedures on Communication
Team Care, Primary Care Physician
Patient Assistance Delays Action 2 Weeks

1309 -    ..
1310 - Summary/Objective
1311 -
131101 - Follow up ref SDS 29 0000, ref SDS 28 0000,
131102 -
131103 - Advised Mark that I have not heard from Tom on meeting about Team Care
131104 - which Mark advised in his letter, ref DRP 6 0001, would occur, as
131105 - reported on 991106. ref SDS 29 0001
131106 -
131107 - This creates another issue for the meeting, which is listed in the
131108 - record on 991008. ref SDS 19 5329
131109 -
131110 - Mark said he has submitted patient communications to Tom.
131111 -
131112 -       Mark did not say what communications were given to Tom.
131113 -
131114 -       On 991109 there is background on patient communications to
131115 -       Kaiser which last occurred on 991101. ref SDS 29 0899
131116 -
131117 -       On 991008 pending issue 7 cites major communications from
131118 -       patient. ref SDS 19 5329
131119 -
131120 -
131121 -
131122 -
131123 - He recalled that Tom said it would take him a few days to follow up.
131124 -
131125 - Mark will send Tom a reminder about this matter.
131126 -
131127 - He will send me a copy of his letter to Tom.
131128 -
131129 -     [On 991116 received copy of letter from Mark. ref SDS 30 0001]
131130 -
131131 -
131132 -
131133 -
131134 -