CONTACTS 
0201 - Kaiser Permanente - Shadelands       925 906 2200
020101 - Walnut Creek, CA
020102 - Mr. Mark Mangrai; 925 906 2209
020103 - mark.Mangrai@tao.ncal.kp.org
020104 - Patient Assistance

SUBJECTS
Patient Assistant
Questions, Suggestions
Medical History, Xrays Not Submitted for Meeting
Medical Chart Missing Information
Policy Procedures on Communication
Team Care, Primary Care Physician
Patient Assistance Delays Action 2 Weeks
Medical Mistakes Require Review

1310 -    ..
1311 - Summary/Objective
1312 -
131201 - Follow up ref SDS 31 0000, ref SDS 30 0000,
131202 -
131203 - Advised that I have not heard from Tom, following Mark's letter,
131204 - ref DRP 7 0001 on 991116, ref SDS 31 0001, asking Tom about his
131205 - progress contacting me, and whether he received the record Mark
131206 - submitted to support the meeting.
131207 -
131208 - Mark has not heard from Tom either.  He will call Tom today, and let
131209 - me know the status for scheduling the meeting.
131210 -
131211 -     [...coordinated with Jeanne Bradley on her efforts to support
131212 -     another aspect of this initiative. ref SDS 32 0001]
131213 -
131214 -
131215 -
131216 -
131217 -