CONTACTS 
0201 - U.S. Army Corps of Engineers         202 761 0011
020101 - Mr. James V. Lovo; Team Leader =202 761 4804 fax 4783
020102 - Construction Management Team, CEMP-EC

SUBJECTS
Gov Format Practices
Address Staff Positions Correctly
Email, Like Talking, Fools Gold,
Construction, Design Branch, Jim Lovo
Construction Management Team, Jim Lovo
Feedback Accuracy Metrics Listening
Email Causes Mistakes
Email Converted to Letterhead Formal

1910 -    ..
1911 - Summary/Objective
1912 -
191201 - Follow up ref SDS 42 0000, ref SDS 41 0000.
191202 -
191203 - Sent ref DIT 1 to Jim linked to review of his letter, ref DRP 13,
191204 - received on 990510. ref SDS 42 4770
191205 -
191206 - Followed up on a number of pending issues...
191207 -
191208 -
191209 -
1913 -
1914 -
1915 - Progress
1916 -
191601 -  ..
191602 - Feedback Corrects Record; HQUSACE has Organization Changes
191603 -
191604 - Follow up ref SDS 42 2805, ref SDS 41 4956.
191605 -
191606 - Thank Jim for address corrections, ref DIT 1, in his letter ref DRP 13
191607 - received on 990510. ref SDS 42 4770
191608 -
191609 - Cite "feedback" to underscore importance of this metric, which is
191610 - pretty hard to accomplish, per review on 971229. ref SDS 12 2914
191611 -
191612 - I did not mention the letter to Bob asking for help with the USACE web
191613 - page for address information, issued last night. ref SDS 43 5400
191614 -
191615 -
191616 -  ..
191617 - SDS Email Conversion to Web Environment Improved
191618 - Email Different from Memoranda; Identified by "Date" Format
191619 -
191620 - Follow up ref SDS 42 8064.
191621 -
191622 - Advise of improvements to SDS begun on 990505 for the Doc Log system,
191623 - ref SDS 38 3432, and request feedback. ref DIT 1 2821
191624 -
191625 - This may help demonstrate and widen experience within the Corps on
191626 - using "intelligence" that can be delivered anytime, anywhere on the
191627 - web, per analysis from discussion on 990506. ref SDS 40 4732
191628 -
191629 - Does anyone at HQ think this is "pretty neat," per report on 981104?
191630 - ref DRP 4 4550
191631 -
191632 -     [On 990514 Tom Keesling at CESPN indicates Doc Log improvements
191633 -     are a big help. ref SDS 44 8599]
191634 -
191635 -
191636 -
191637 -
1917 -

SUBJECTS
Demo SDS via Web Site
Wider Use Comm Metrics
Common Administration
Partnering

2407 -
240701 -  ..
240702 - Partnering Offers Path to "Paperless" (Less Expensive) Contract Admin
240703 -
240704 - Follow up ref SDS 42 3071, ref SDS 41 9066.
240705 -
240706 - Ask if Jim has heard anything on this. ref DIT 1 4560
240707 -
240708 -
240709 -
240710 -
240711 -
240712 -
2408 -

SUBJECTS
District Support
Procurement Memo, Tom Keesling, Max Blodgette
CESPN on Com Metrics, DE, Tom Keesling
AIS Compatibility
Institutionalize Communication Metrics

2908 -
290801 -  ..
290802 - AIS - HQ Wants Uniform Accessibility; Com Metrics Provides via Web
290803 -
290804 - Follow up ref SDS 42 2795, ref SDS 40 2795.
290805 -
290806 - Asked about progress on AIS inquiry, ref DIT 1 2632, following up
290807 - discussion on 990506, ref SDS 40 4284, to address DE's comment on
290808 - 990504. ref SDS 36 7956
290809 -
290810 -     [On 990520 followed up. ref SDS 45 6025]
290811 -
290812 -     [On 990524 received response. ref SDS 46 5671]
290813 -
290814 -
290815 -
2909 -
2910 -

SUBJECTS
Wider Use Communication Metrics
Information Overload
S&A Reengineer Process
Accountability Feared
Reengineer Add Value of Communication
Reengineer Automate Deming's Management
Change in Right Direction, Add Metrics to Communication
Business Process Measurement, Communication
Reengineer Command to Influence, Talking,
Reengineering Compounds Information Overload
Reengineer Where People Work, Who They Work For...
Prepare New Realities 21st Century

4515 -
451501 -  ..
451502 - CESPN Found Com Metrics Implements CCA Guide
451503 - CEMP-EC Reengineering S&A Processes; Com Metrics May Be Considered
451504 -
451505 - Follow up ref SDS 42 8943, ref SDS 40 8943.
451506 -
451507 - Mention S&A study reviewed on USACE web site last night which calls
451508 - for changing business processes to realize S&A savings.  Explain
451509 - potential for savings from changing business communication processes
451510 - that increase Command and Control of the Record, ref DIT 1 8855, which
451511 - is explained in the POIMS paper. ref OF 1 1113
451512 -
451513 - This might fit Jim's assignment to reengineer S&A discussed on 990506,
451514 - ref SDS 40 8943, since communication is dominate factor in S&A.
451515 -
451516 - Part of the solution is reengineering to provide more efficient tools
451517 - and work practices for generating timely "intelligence" that overcomes
451518 - weaknesses of conventional email, as discussed on 990510, ref SDS 42
451519 - 8064, avoids mistakes that escalate costs.
451520 -
451521 - Solving information overload provides the environment that enables
451522 - other changes to business processes to succeed.
451523 -
451524 - Communication Metrics is a new business process using the Internet to
451525 - deliver Intelligence anytime, anywhere, i.e., a paperless environment
451526 - that reduces, costs, mistakes and frustration.
451527 -
451528 - It does not eliminate all mistakes, but it catches more of the
451529 - substantive ones when they are small, through analysis, alignment, the
451530 - SDS organization process, and feedback, so adjustments can be made
451531 - before they grow into big problems, as Jim demonstrates in his letter
451532 - on 990510. ref SDS 42 4770
451533 -
451534 -
451535 -
451536 -
451537 -
4516 -
4517 -