Welch Company
San Francisco, CA
S U M M A R Y
DIARY: December 3, 2010 10:43 AM Friday;
Rod Welch
Called NVIDIA again to complete c17 device driver video adapter.
1...Summary/Objective
..............
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CONTACTS
SUBJECTS
NVIDIA Software Device Driver Graphics Adapater GeForce GT 420 Graph
1003 -
1003 - ..
1004 - Summary/Objective
1005 -
100501 - Follow up ref SDS 5 0000. ref SDS 4 0000.
100502 -
100503 -
100504 -
100506 - ..
1006 -
1007 -
1008 - Progress
1009 -
100901 - Background on problem reported on 101202 1259. ref SDS 5 TY5H
100902 -
100903 - NVIDIA incident number............
100904 -
100905 - 101202-000139
100906 -
100907 - ....received with NVIDIA's letter on 101202 1259. ref SDS 5 KE9N
100909 - ..
100910 - Called NVIDIA - this is a direct line to technical support...
100911 -
100912 - 408 486 2000
100914 - ..
100915 - Engineer said that Kishen has another call. He will let him know to
100916 - call back.
100917 -
100918 -
100920 - ..
1010 -
1011 -
1012 - 1052
1013 -
101301 - Kishen called back.
101302 -
101303 - He said the NVIDIA graphics adapter is actually manufactured by
101304 - someone else. He called the manufacturer for a conference call to
101305 - solve the problem, reported on 101202 1259. ref SDS 5 UN4I
101306 -
101308 - ..
1014 -
1015 -
1016 - 1117
1017 -
101701 - Conference call with...
101702 -
101703 - 1. NVIDIA......... Kishen
101705 - ..
101706 - 2. HP............. Shelly
101708 - ..
101709 - Kishen explained the problem.
101711 - ..
101712 - Shelly asked for the customer's phone number.
101714 - ..
101715 - Incident # 8044394603
101717 - ..
101718 - Shelly said HP gets device drivers fro NVIDIA. She cannot find a
101719 - driver for XP to run the GeForce GT 420 video adapter.
101720 -
101722 - ..
1018 -
1019 -
1020 - 1222
1021 -
102101 - After talking to Shelly at HP, Kishen said he will check with his boss
102102 - for assistance getting an NVIDIA driver for XP to run the GeForce GT
102103 - 420 graphics adapter on the HP Pavilion Elite HPE 490t desktop
102104 - computer.
102106 - ..
102107 - Kishen also suggested doing a Google search for...
102108 -
102109 - drivers GeForce GT 420 with XP
102111 - ..
102112 - He feels there may be drivers that can be downloaded from the
102113 - Internet.
102115 - ..
102116 - Kishen reminded to take the quality control survery on NVIDIA
102117 - technical support.
102119 - ..
102120 - Thanked Kishen for excellent support.
102121 -
102123 - ..
1022 -
1023 -
1024 - 1338
1025 -
102501 - After the call, a google search found...
102502 -
102503 - GeForce GT 420 Drivers
102504 -
102505 - http://nvidia-geforce-drivers.com/geforce-gt-420.php
102507 - ..
102508 - On this page you are able to find information about video card
102509 - drivers and links to download drivers for the Nvidia GeForce
102510 - GT 420 graphics card.
102511 -
102512 - [...below, turns out need password to unlock device driver
102513 - zip file. ref SDS 0 9V4X
102515 - ..
102516 - [On 101206 2102 letter to NVIDIA requesting password to get
102517 - device drivers for GeForce GT 420 video graphics adapter
102518 - runnning Windows XP on HP Pavilion Elite HPE 490t desktop
102519 - computer. ref SDS 6 GE8H
102521 - ..
102522 - [On 101207 0547 telecon Kishen, NVIDIA had same problem
102523 - could not get the password to unzip the drivers from the
102524 - download file; he is investigating further with his boss.
102525 - ref SDS 7 6556
102527 - ..
102528 - [On 101209 1418 at 1428 called Kishen - he is continuing
102529 - research and testing to verify suitability of device
102530 - drivers for this application; Kishen will call Monday,
102531 - 101213, to report progress. ref SDS 8 1I41
102533 - ..
102534 - The GeForce GT 420 was released by Nvidia in 2010 and is from
102535 - the GeForce 400 series of GeForce graphics cards that they
102536 - manufacture. When using the latest (newest) driver, the
102537 - GeForce GT 420 has support for DirectX version 11 and OpenGL
102538 - version 4.1. You are advised to update your GeForce GT 420
102539 - graphics driver whenever a new GeForce driver is released.
102540 - This cards codename was GF108.
102542 - ..
102543 - The GeForce drivers can be downloaded as just a display driver
102544 - or as with the PhysX software. Before trying a GeForce driver
102545 - update you need to remove the previous GeForce GT 420 driver
102546 - first - you can do this with the add/remove programs in Windows
102547 - in the control panel. The best drivers for the GeForce GT 420
102548 - (GF108) are the official NVIDIA drivers rather than custom
102549 - drivers as you are will likely have problems with your card
102550 - (instability, poor performance) if you use custom Nvidia
102551 - drivers.
102553 - ..
102554 - This graphics card will work with all major operating systems
102555 - as there are drivers for Windows 7 (seven), Vista, XP, Mac OS X
102556 - and Linux drivers,
102558 - ..
102559 - Linux users will be pleased to know that the nforce ones are
102560 - open source and are included in the linux kernel but the others
102561 - are not open source and are proprietary code.
102563 - ..
102564 - All drivers are available in 32bit and 64bit versions. If this
102565 - is the video card that you were looking for then all you need
102566 - to use is the link that is below, if this was the wrong
102567 - graphics card then just navigate using the links on the left
102568 - side to find the correct card and then download its drivers.
102570 - ..
102571 - Recommended Download
102573 - ..
102574 - You can find the downloads for the GeForce GT 420 here
102576 - ..
102577 - Clicking on the link for "here" opens...
102578 -
102579 - http://nvidia-geforce-drivers.com/download.php
102580 -
102581 - Nvidia Geforce Drivers > Download
102582 -
102583 - http://nvidia-geforce-drivers.com/index.php
102585 - ..
102586 - Download
102588 - ..
102589 - By downloading any files; you agree that you are soley
102590 - responsible for verfying they are what you are looking for. We
102591 - will not be liable for any damages you incur by using the
102592 - files we provide.
102594 - ..
102595 - Desktop
102597 - ..
102598 - Windows 7 Vista 32bit
102599 - Windows 7 Vista 64bit
102600 - Windows XP 32bit
102601 -
102602 - http://www.megaupload.com/?d=HEYLEHC8
102604 - ..
102605 - Windows XP 64bit
102606 - Linux 32bit
102607 - Linux 64bit
102609 - ..
102610 - Laptop
102612 - ..
102613 - Clicking the link for Windows XP 32bit, opent the following
102614 - location...
102615 -
102616 - Megaupload
102617 -
102618 - http://www.megaupload.com/?d=A0WOLNC4
102620 - ..
102621 - File name: Nvidia drivers Windows XP 32bit.zip
102622 - File description: Nvidia drivers for Windows XP 32 bit
102623 - File size: 82.65 MB
102625 - ..
102626 - This location offers a "premium" and "free" mode to download.
102628 - ..
102629 - Selected "free." Took about 20 minutes to download...
102630 -
102631 - Download asked for location to store the file....
102632 -
102633 - g: 00 c17_setup\nividiageforcegt420\
102635 - ..
102636 - Received file....
102637 -
102638 - Nividia drivers Windows XP 32bit.zip
102640 - ..
102641 - Clicking on the file, opens another level of the directory with both
102642 - the zip file and a new file that says
102643 -
102644 - Get Password
102646 - ..
102647 - Clicking on this, opens an Internet address...
102648 -
102649 - http://nvidiagraphicscards.com/getpass/5.php
102651 - ..
102652 - This location says in part...
102653 -
102654 - Get your password
102655 -
102656 - You will be taken to the password for your file by completing
102657 - one of the surverys.
102659 - ..
102660 - Download
102662 - ..
102663 - Please complete a survey to get your password
102664 -
102665 - 1. Make Bing your default Home Page
102666 - 2. Bing and Decide Facebook App
102667 - 3. Best Toolbar for any Movie Lover
102668 - 4. Play Streetfighter Now
102669 - 5. Get the Ultimate Coupon Code Toolbar
102670 - 6. Pimp Your Profile Customer FB layouts
102672 - ..
102673 - Close X
102675 - ..
102676 - None of this sounds like an actual survrey.
102678 - ..
102679 - Clicked a few, and they all entail downloading something without an
102680 - explanation of purpose.
102682 - ..
102683 - Never got the password.
102685 - ..
102686 - So, we have a downloaded video driver in zip format, and cannot unzip
102687 - it.
102688 -
102689 - [On 101206 2102 letter to NVIDIA requesting password to get
102690 - device drivers for GeForce GT 420 video graphics adapter
102691 - runnning Windows XP on HP Pavilion Elite HPE 490t desktop
102692 - computer. ref SDS 6 GE8H
102694 - ..
102695 - [On 101207 0547 telecon Kishen, NVIDIA had same problem
102696 - could not get the password to unzip the drivers from the
102697 - download file; he is investigating further with his boss.
102698 - ref SDS 7 6556
102700 - ..
102701 - [On 101209 1418 at 1428 called Kishen - he is continuing
102702 - research and testing to verify suitability of device
102703 - drivers for this application; Kishen will call Monday,
102704 - 101213, to report progress. ref SDS 8 1I41
102705 -
102706 -
102707 -
102708 -
102709 -
102710 -
102711 -
102712 -
102713 -
102714 -
102715 -
102716 -
1028 -