CONTACTS 

SUBJECTS
NVIDIA Software Device Driver Graphics Adapater GeForce GT 420 Graph

1003 -
1003 -    ..
1004 - Summary/Objective
1005 -
100501 - Follow up ref SDS 5 0000. ref SDS 4 0000.
100502 -
100503 -
100504 -
100506 -  ..
1006 -
1007 -
1008 - Progress
1009 -
100901 - Background on problem reported on 101202 1259. ref SDS 5 TY5H
100902 -
100903 - NVIDIA incident number............
100904 -
100905 -                    101202-000139
100906 -
100907 - ....received with NVIDIA's letter on 101202 1259. ref SDS 5 KE9N
100909 -  ..
100910 - Called NVIDIA - this is a direct line to technical support...
100911 -
100912 -                      408 486 2000
100914 -  ..
100915 - Engineer said that Kishen has another call.  He will let him know to
100916 - call back.
100917 -
100918 -
100920 -  ..
1010 -
1011 -
1012 - 1052
1013 -
101301 - Kishen called back.
101302 -
101303 - He said the NVIDIA graphics adapter is actually manufactured by
101304 - someone else.  He called the manufacturer for a conference call to
101305 - solve the problem, reported on 101202 1259. ref SDS 5 UN4I
101306 -
101308 -  ..
1014 -
1015 -
1016 - 1117
1017 -
101701 - Conference call with...
101702 -
101703 -    1.  NVIDIA......... Kishen
101705 -         ..
101706 -    2.  HP............. Shelly
101708 -  ..
101709 - Kishen explained the problem.
101711 -  ..
101712 - Shelly asked for the customer's phone number.
101714 -  ..
101715 - Incident # 8044394603
101717 -  ..
101718 - Shelly said HP gets device drivers fro NVIDIA.  She cannot find a
101719 - driver for XP to run the GeForce GT 420 video adapter.
101720 -
101722 -  ..
1018 -
1019 -
1020 - 1222
1021 -
102101 - After talking to Shelly at HP, Kishen said he will check with his boss
102102 - for assistance getting an NVIDIA driver for XP to run the GeForce GT
102103 - 420 graphics adapter on the HP Pavilion Elite HPE 490t desktop
102104 - computer.
102106 -  ..
102107 - Kishen also suggested doing a Google search for...
102108 -
102109 -            drivers GeForce GT 420 with XP
102111 -  ..
102112 - He feels there may be drivers that can be downloaded from the
102113 - Internet.
102115 -  ..
102116 - Kishen reminded to take the quality control survery on NVIDIA
102117 - technical support.
102119 -  ..
102120 - Thanked Kishen for excellent support.
102121 -
102123 -  ..
1022 -
1023 -
1024 - 1338
1025 -
102501 - After the call, a google search found...
102502 -
102503 -        GeForce GT 420 Drivers
102504 -
102505 -              http://nvidia-geforce-drivers.com/geforce-gt-420.php
102507 -         ..
102508 -        On this page you are able to find information about video card
102509 -        drivers and links to download drivers for the Nvidia GeForce
102510 -        GT 420 graphics card.
102511 -
102512 -            [...below, turns out need password to unlock device driver
102513 -            zip file. ref SDS 0 9V4X
102515 -             ..
102516 -            [On 101206 2102 letter to NVIDIA requesting password to get
102517 -            device drivers for GeForce GT 420 video graphics adapter
102518 -            runnning Windows XP on HP Pavilion Elite HPE 490t desktop
102519 -            computer. ref SDS 6 GE8H
102521 -             ..
102522 -            [On 101207 0547 telecon Kishen, NVIDIA had same problem
102523 -            could not get the password to unzip the drivers from the
102524 -            download file; he is investigating further with his boss.
102525 -            ref SDS 7 6556
102527 -             ..
102528 -            [On 101209 1418 at 1428 called Kishen - he is continuing
102529 -            research and testing to verify suitability of device
102530 -            drivers for this application; Kishen will call Monday,
102531 -            101213, to report progress. ref SDS 8 1I41
102533 -         ..
102534 -        The GeForce GT 420 was released by Nvidia in 2010 and is from
102535 -        the GeForce 400 series of GeForce graphics cards that they
102536 -        manufacture.  When using the latest (newest) driver, the
102537 -        GeForce GT 420 has support for DirectX version 11 and OpenGL
102538 -        version 4.1.  You are advised to update your GeForce GT 420
102539 -        graphics driver whenever a new GeForce driver is released.
102540 -        This cards codename was GF108.
102542 -         ..
102543 -        The GeForce drivers can be downloaded as just a display driver
102544 -        or as with the PhysX software.  Before trying a GeForce driver
102545 -        update you need to remove the previous GeForce GT 420 driver
102546 -        first - you can do this with the add/remove programs in Windows
102547 -        in the control panel.  The best drivers for the GeForce GT 420
102548 -        (GF108) are the official NVIDIA drivers rather than custom
102549 -        drivers as you are will likely have problems with your card
102550 -        (instability, poor performance) if you use custom Nvidia
102551 -        drivers.
102553 -         ..
102554 -        This graphics card will work with all major operating systems
102555 -        as there are drivers for Windows 7 (seven), Vista, XP, Mac OS X
102556 -        and Linux drivers,
102558 -         ..
102559 -        Linux users will be pleased to know that the nforce ones are
102560 -        open source and are included in the linux kernel but the others
102561 -        are not open source and are proprietary code.
102563 -         ..
102564 -        All drivers are available in 32bit and 64bit versions.  If this
102565 -        is the video card that you were looking for then all you need
102566 -        to use is the link that is below, if this was the wrong
102567 -        graphics card then just navigate using the links on the left
102568 -        side to find the correct card and then download its drivers.
102570 -         ..
102571 -        Recommended Download
102573 -         ..
102574 -        You can find the downloads for the GeForce GT 420 here
102576 -  ..
102577 - Clicking on the link for "here" opens...
102578 -
102579 -              http://nvidia-geforce-drivers.com/download.php
102580 -
102581 -        Nvidia Geforce Drivers > Download
102582 -
102583 -              http://nvidia-geforce-drivers.com/index.php
102585 -         ..
102586 -        Download
102588 -         ..
102589 -        By downloading any files; you agree that you are soley
102590 -        responsible for verfying they are what you are looking for. We
102591 -        will not be liable for any damages you incur by using the
102592 -        files we provide.
102594 -         ..
102595 -        Desktop
102597 -         ..
102598 -        Windows 7 Vista 32bit
102599 -        Windows 7 Vista 64bit
102600 -        Windows XP 32bit
102601 -
102602 -              http://www.megaupload.com/?d=HEYLEHC8
102604 -         ..
102605 -        Windows XP 64bit
102606 -        Linux 32bit
102607 -        Linux 64bit
102609 -         ..
102610 -        Laptop
102612 -  ..
102613 - Clicking the link for Windows XP 32bit, opent the following
102614 - location...
102615 -
102616 -        Megaupload
102617 -
102618 -              http://www.megaupload.com/?d=A0WOLNC4
102620 -         ..
102621 -        File name:  Nvidia drivers Windows XP 32bit.zip
102622 -        File description:  Nvidia drivers for Windows XP 32 bit
102623 -        File size:  82.65 MB
102625 -  ..
102626 - This location offers a "premium" and "free" mode to download.
102628 -  ..
102629 - Selected "free."  Took about 20 minutes to download...
102630 -
102631 -        Download asked for location to store the file....
102632 -
102633 -            g: 00 c17_setup\nividiageforcegt420\
102635 -  ..
102636 - Received file....
102637 -
102638 -                     Nividia drivers Windows XP 32bit.zip
102640 -  ..
102641 - Clicking on the file, opens another level of the directory with both
102642 - the zip file and a new file that says
102643 -
102644 -                     Get Password
102646 -  ..
102647 - Clicking on this, opens an Internet address...
102648 -
102649 -              http://nvidiagraphicscards.com/getpass/5.php
102651 -  ..
102652 - This location says in part...
102653 -
102654 -        Get your password
102655 -
102656 -        You will be taken to the password for your file by completing
102657 -        one of the surverys.
102659 -         ..
102660 -        Download
102662 -         ..
102663 -        Please complete a survey to get your password
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102672 -         ..
102673 -        Close  X
102675 -  ..
102676 - None of this sounds like an actual survrey.
102678 -  ..
102679 - Clicked a few, and they all entail downloading something without an
102680 - explanation of purpose.
102682 -  ..
102683 - Never got the password.
102685 -  ..
102686 - So, we have a downloaded video driver in zip format, and cannot unzip
102687 - it.
102688 -
102689 -            [On 101206 2102 letter to NVIDIA requesting password to get
102690 -            device drivers for GeForce GT 420 video graphics adapter
102691 -            runnning Windows XP on HP Pavilion Elite HPE 490t desktop
102692 -            computer. ref SDS 6 GE8H
102694 -             ..
102695 -            [On 101207 0547 telecon Kishen, NVIDIA had same problem
102696 -            could not get the password to unzip the drivers from the
102697 -            download file; he is investigating further with his boss.
102698 -            ref SDS 7 6556
102700 -             ..
102701 -            [On 101209 1418 at 1428 called Kishen - he is continuing
102702 -            research and testing to verify suitability of device
102703 -            drivers for this application; Kishen will call Monday,
102704 -            101213, to report progress. ref SDS 8 1I41
102705 -
102706 -
102707 -
102708 -
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102710 -
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1028 -