Welch Company
San Francisco, CA
S U M M A R Y
DIARY: December 6, 2010 09:02 PM Monday;
Rod Welch
NVIDIA letter requests password to unzip device drivers video adapter c17.
1...Summary/Objective
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CONTACTS
SUBJECTS
Password NVIDIA Zip File Device Driver GeForce GT 420 Graphics Adapa
1403 -
1403 - ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 6 0000. ref SDS 5 0000.
140502 -
140503 -
140504 -
140505 -
140507 - ..
1406 -
1407 -
1408 - Progress
1409 -
140901 - Background on problem reported on 101202 1259. ref SDS 5 TY5H
140902 -
140903 - NVIDIA incident number............
140904 -
140905 - 101202-000139
140906 -
140907 - ....received with NVIDIA's letter on 101202 1259. ref SDS 5 KE9N
140909 - ..
140910 - NVIDIA has direct line to technical support...
140911 -
140912 - 408 486 2000
140914 - ..
140915 - Submitted following letter to Kishen at NVIDIA saying...
140916 -
140917 - 1. Subject: Re: Customer [Incident: 101202-000139]
140918 - Date: Mon, 06 Dec 2010 21:09:03 -0800
140922 - ..
140923 - 2. Dear Kishen,
140925 - ..
140926 - 3. Following your advice [...telecon on 101203 1043. ref SDS 6
140927 - UR5X...], I was finally able to download NVIDIA [...GeForce GT
140928 - 420...] drivers for Windows XP 32-bit to run on HP Pavilion
140929 - Elite HPE 490t desktop, as shown in my record on 101203 1043.
140930 - ref SDS 6 P106, and further showing download of NVIDIA file...
140931 -
140932 - Nividia drivers Windows XP 32bit.zip
140934 - ..
140935 - 4. As explained, unzipping this file requires a password from
140936 - NVIDIA. NVIDIA's website says getting the password requires
140937 - taking a "Survey." However, as shown in the record, clicking
140938 - on the survey options did not produce the NVIDIA password.
140940 - ..
140941 - 5. Therefore, can you please submit the password so I can install
140942 - the NVIDIA device driver according to your guidance.
140943 -
140944 - [On 101207 0547 telecon Kishen, NVIDIA had same problem
140945 - could not get the password to unzip the drivers from the
140946 - download file; he is investigating further with his boss.
140947 - ref SDS 7 6556
140948 -
140954 -
140955 -
140956 -
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140958 -
140959 -
140960 -
1410 -