CONTACTS 

SUBJECTS
Password NVIDIA Zip File Device Driver GeForce GT 420 Graphics Adapa

1403 -
1403 -    ..
1404 - Summary/Objective
1405 -
140501 - Follow up ref SDS 6 0000. ref SDS 5 0000.
140502 -
140503 -
140504 -
140505 -
140507 -  ..
1406 -
1407 -
1408 - Progress
1409 -
140901 - Background on problem reported on 101202 1259. ref SDS 5 TY5H
140902 -
140903 - NVIDIA incident number............
140904 -
140905 -                    101202-000139
140906 -
140907 - ....received with NVIDIA's letter on 101202 1259. ref SDS 5 KE9N
140909 -  ..
140910 - NVIDIA has direct line to technical support...
140911 -
140912 -                      408 486 2000
140914 -  ..
140915 - Submitted following letter to Kishen at NVIDIA saying...
140916 -
140917 -    1.  Subject: Re: Customer [Incident: 101202-000139]
140918 -        Date: Mon, 06 Dec 2010 21:09:03 -0800
140922 -         ..
140923 -    2.  Dear Kishen,
140925 -         ..
140926 -    3.  Following your advice [...telecon on 101203 1043. ref SDS 6
140927 -        UR5X...], I was finally able to download NVIDIA [...GeForce GT
140928 -        420...] drivers for Windows XP 32-bit to run on HP Pavilion
140929 -        Elite HPE 490t desktop, as shown in my record on 101203 1043.
140930 -        ref SDS 6 P106, and further showing download of NVIDIA file...
140931 -
140932 -                    Nividia drivers Windows XP 32bit.zip
140934 -         ..
140935 -    4.  As explained, unzipping this file requires a password from
140936 -        NVIDIA.  NVIDIA's website says getting the password requires
140937 -        taking a "Survey."  However, as shown in the record, clicking
140938 -        on the survey options did not produce the NVIDIA password.
140940 -         ..
140941 -    5.  Therefore, can you please submit the password so I can install
140942 -        the NVIDIA device driver according to your guidance.
140943 -
140944 -            [On 101207 0547 telecon Kishen, NVIDIA had same problem
140945 -            could not get the password to unzip the drivers from the
140946 -            download file; he is investigating further with his boss.
140947 -            ref SDS 7 6556
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1410 -