CONTACTS
SUBJECTS
Knowledge Management SDS Records Internet Example Leverage Knowledge
2303 -
2303 - ..
2304 - Summary/Objective
2305 -
230501 - Follow up ref SDS 6 0000, ref SDS 3 VU5N.
230502 -
230503 -
230504 -
230506 - ..
2306 -
2307 -
2308 - Progress
2309 -
230901 - Received ref DRT 1 0001 from someone reporting that the record on
230902 - 041027 saved time and money with guidance on fixing their
230903 - refrigerator. ref SDS 6 0001
230904 -
230905 - 1. I'm not sure why you documented/posted your refrigerator repair
230906 - experience of [for 041027, ref SDS 6 PR5N] on the web, but I'm
230907 - glad you did! ref DRT 1 0001
230909 - ..
230910 - Reporting on work performed, commonly called "documenting," expedites
230911 - getting things done correctly and on time to save lives, time and
230912 - money, explained in POIMS. ref OF 5 2300
230913 -
230914 - [On 140628 2002 another request received about SDS records
230915 - on Internet, needing solution to fixing frozen drain lines
230916 - in GE refrigerator. ref SDS 7 9Z60
230918 - ..
230919 - [On 170214 0931 received letter from MondySavingPro.com
230920 - citing record making home repairs in SDS records on
230921 - Internet may align with marketing Home Warranty Insurance
230922 - to cover all routine home and appliance repairs for cost of
230923 - $300 to $500 annually. ref SDS 8 EM73
230924 -
230925 - https://www.moneysavingpro.com/home-warranty/
230927 - ..
230928 - Many people ask why the history of experience making sense of "wicked"
230929 - problems is stored on the Internet in the record of daily work,
230930 - reported on 010907? ref SDS 4 0001
230932 - ..
230933 - This was explained on 971021, ref SDS 1 X66O, and cited on 010907
230934 - addressing the question in Alan's letter today. ref SDS 4 UK5Y
230936 - ..
230937 - Case study on 010907 shows benefits using the Internet for a new way
230938 - of working with intelligence support. ref SDS 4 KX3L Scope of
230939 - intellignece support is outlined in NWO. ref OF 13 A56M
230941 - ..
230942 - Letter on refrigerator continues...
230943 -
230944 - 2. What started as a nuisance (occasional odd puddling of murky
230945 - liquid under the appliance, intermittent water in refrigerator
230946 - compartment) only became worse and more aggravating over time.
230947 -
230948 - 3. I suspected that the condensation tube might be blocked
230949 - (because the pan underneath was always bone dry) but would
230950 - never had known about the design of and need to access the
230951 - condensation tray had I not found your diary (thank goodness
230952 - for Google :)
230954 - ..
230955 - 4. The tray was frozen solid to its full capacity (probably an
230956 - inch deep) but I was able to correct the problem in a similar
230957 - manner to the one you described. Thanks for saving me a repair
230958 - bill; maybe I'll get a few more years out of the beast!
230960 - ..
230961 - 5. Best wishes for the new year,
230963 - ..
230964 - This illustrates "scalable" knowledge that leverages experience from
230965 - making sense of complexity to solve wicked problems, discussed with
230966 - Pat Lincoln at SRI on 010426. ref SDS 2 449H A month later on 010517
230967 - Pat cited this goal at SRI for adding value to organizational memory.
230968 - ref SDS 3 VU5N Jack Park feels Knowledge Management supports a
230969 - process he calls "sensemaking," reported on 040622. ref SDS 5 FM5W
230971 - ..
230972 - The record today is another example adding to the case study also
230973 - listed on 010907. ref SDS 4 KX3L
230974 -
230975 - [On 140628 2002 another request received about SDS records
230976 - on Internet, needing solution to fixing frozen drain lines
230977 - in GE refrigerator. ref SDS 7 9Z60
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