THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net
S U M M A R Y
DIARY: February 15, 2006 05:34 AM Wednesday;
Rod Welch
Millie requests support for filling out a job review at N&P.
1...Summary/Objective
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CONTACTS
SUBJECTS
Employee Evaluation Annual Review Millie Develop Recommendations in
1103 -
1103 - ..
1104 - Summary/Objective
1105 -
110501 - Follow up ref SDS 9 0000, ref SDS 6 0000.
110502 -
110503 - Yesterday, Millie brought home an evaluation form on her work at N&P.
110504 - She wants to prepare narrative response for several self-evaluation
110505 - fields in the form. On 050208 there is a record with the language
110506 - from the form entered, and Millie's responses. On 050210 submitted
110507 - ideas to Millie at N&P. ref SDS 10 0001
110508 -
110509 - [On 060323 Millie awarded merit bonus for having the right
110510 - "attitude," ref SDS 12 6W7M, as presented below. ref SDS 0 MF86
110511 -
110512 -
110513 -
110515 - ..
1106 -
1107 -
1108 - Progress
1109 -
110901 - Comments on prior work evaluation provide clues for the current
110902 - form...
110903 -
110904 - 1. Self-evaluation last year...... 050208, ref SDS 9 0001
110906 - ..
110907 - 2. Finding information Gordon..... 031211, ref SDS 8 5B5H
110909 - ..
110910 - 3. Gordon's issues................ 990918, ref SDS 6 9488
110912 - ..
110913 - 4. Performance review cites
110914 - virtual office goal............ 990413, ref SDS 5 0001
110916 - ..
110917 - 5. Millie prepares form........... 970529, ref SDS 4 XE9T
110919 - ..
110920 - 6. Finding information............ 960406, ref SDS 3 5922
110922 - ..
110923 - 7. Richard's review............... 960217, ref SDS 2 JX9I
110925 - ..
110926 - 8. Mark's review.................. 950525, ref SDS 1 FW4J
110927 -
110929 - ..
110930 - Looks like the record on 970529 is very similar to the current task.
110931 - ref SDS 4 0001
110933 - ..
110934 - This task is harder to perform than necessary, because the original
110935 - file is still not available on-line that provides context for
110936 - constructing relevant narrative. As a result, we have to enter some
110937 - stuff manually, similar to last year...
110939 - ..
110940 - Narrative's to construct are for...
110942 - ..
110943 - 060215 Non-exempt Self Evaluation 2006
110944 -
110945 -
110946 - 1. Job Knowledge/Technical Skills
110947 -
110948 - 1. Demonstrates thorough knowledge of computer system, its
110949 - function and applies this knowledge to perform tasks.
110951 - ..
110952 - 2. Makes conscientious effort to stay current on changes in
110953 - technology and [apply to perform daily work]
110955 - ..
110956 - 3. Understands instructions and requires minimal supervision
110957 - on more complex tasks.
110959 - ..
110960 - 4. Understands and meets supervisors expectations and
110961 - priorities.
110963 - ..
110964 - 5. Please comment on specific instances or examples relevant
110965 - to one or more of the items under the Knowledge/Technical
110966 - Skills category:
110968 - ..
110969 - Millie initially wrote...
110970 -
110971 - NP has offered continuous training and I have taken
110972 - advantage of computer classes given. I have taken the
110973 - required TRAK assessments to date. I also have taken and
110974 - completed several practice sessions of Word through the
110975 - "Self Guided Suite Enhancement" software program.
110977 - ..
110978 - I am able to follow instructions and perform tasks as
110979 - directed by my attorney (and those whom I have assisted
110980 - this past year) with minimum supervision.
110982 - ..
110983 - Called Mil and asked for 2 or 3 projects she has done since returning
110984 - to work this past October.
110986 - ..
110987 - In the meantime here is an approach, based on work last year prepared
110988 - 050208. ref SDS 9 JX3L
110990 - ..
110991 - N&P training and support from colleagues maintain a high
110992 - level of productivity using approved technology. Bill
110993 - Gates announced on November 8, 2002 that Microsoft is
110994 - working to make computers more productive by integrating
110995 - commands to find information when needed. ref SDS 7 EF5I
110996 - This requirement occurs often at NP. A classic example was
110997 - reported at L&C on 960406. ref SDS 3 5922 Another example
110998 - occurred on 031211 when NP in New York requested the file
110999 - on a prior transaction to guide a proposal for new
111000 - business. Our attorneys were reluctant to burden Gordon
111001 - Poole at home recuperating from health problems. I had
111002 - been off work, also, due to health issues, but was asked
111003 - where to find the file. ref SDS 8 5B5H Well, like everyone
111004 - else I couldn't find it in NP filing. At that time, Mrs
111005 - Poole and Gordon were calling me about his progress, so
111006 - during a call I asked him about the file. Mr Poole
111007 - remembered using the file, and later was unable to fit it
111008 - into the filing cabinet. He related having put it behind
111009 - the "cupboard" intending to tell me later, but forgot.
111010 - Sure enough, the file was found behind the filing cabinet,
111011 - and provided in time to meet New York's deadline. Since
111012 - returning from sick leave in November, I have been pleased
111013 - to see the firm moving toward better office tools to save
111014 - money by reducing time shuffling paper at copy machines,
111015 - fax, mailing, and hunting through endless piles of paper to
111016 - find critical details. We have barely scratched the
111017 - surface on using technology productively. I look forward
111018 - to further progress this next year.
111020 - ..
111021 - Recent release by SRI on 060211 of Open Iris presents
111022 - another opportunity for the firm to improve productivity
111023 - with integrated office solutions that supports NP's
111024 - strength in collaboration. ref SDS 11 0001
111025 -
111027 - ..
111028 - 2. Productivity
111029 -
111030 - 1. Demonstrates good follow through skills
111031 -
111032 - 2. Works effectively under pressure of deadlines or heavy
111033 - workload.
111035 - ..
111036 - 3. Keeps current with administrative tasks, (such as filing,
111037 - data entry, timesheets, bills, expense reimbursement).
111039 - ..
111040 - 4. Manges workload and makes appropriate judgement in
111041 - utilizing firm resources and services appropriately
111043 - ..
111044 - 5. Maintains a consistently acceptable rate of production
111045 - without sacrificing quality.
111047 - ..
111048 - 6. Please comment on specific instances or examples to one or
111049 - more of the items under the productivity category.
111051 - ..
111052 - Millie initially wrote...
111053 -
111054 - I able to prioritize and juggle work flow to meet the
111055 - demands of my attorney and others that I assist.
111057 - ..
111058 - An alternate approach might be...
111059 -
111060 - Productivity is closely tied to expanding use of technology
111061 - for prioritizing and juggling complex work flow. (see
111062 - section 1.5 for examples. ref SDS 0 O45N) Personal habits
111063 - of diligence to accomplish organizational requirements,
111064 - have proven more effective than working by the clock for
111065 - arriving, taking breaks, and going home.
111066 -
111068 - ..
111069 - 3. Quality of Work
111070 -
111071 - 1. Work is well organized; written communications are
111072 - organized, accurate and grammatically correct (i.e.,
111073 - proofreading)
111074 -
111075 - 2. Understands and complies with office policies and
111076 - procedures.
111078 - ..
111079 - 3. Produces quality work that meets internal and external
111080 - client expectations.
111082 - ..
111083 - 4. Maintains thorough accurate and updated records.
111085 - ..
111086 - 5. Please comment on specific instances or examples to one or
111087 - more of the items under the Quality of Work category.
111089 - ..
111090 - Millie initially wrote...
111091 -
111092 - All communications, i.e., written correspondence, e-mail,
111093 - etc., is proofread for spelling errors as well as content.
111094 -
111095 - I am quite familiar with office policies and procedures and
111096 - adhere to them.
111098 - ..
111099 - This is a good response. Consideration might be given to adding....
111100 -
111101 - Quality is a constant tension between accuracy and
111102 - productivity, discussed in the preceding section,
111103 - ref SDS 0 JX7Q, under the common rule: "Haste makes waste."
111104 - Information density drives mistakes when several attorneys
111105 - ask one secretary to get their project done immediately,
111106 - rather than coordinate on priority. NP effort to modernize
111107 - technology offers a path toward Knowledge Management to
111108 - work faster and more accurately, by adding links with
111109 - precision access to instantly and routinely discover and
111110 - maintain alignment. As technology increases command and
111111 - control of the record with greater use of electronic
111112 - management and less reliance on paper perhaps this year or
111113 - next under Microsoft's planning for the "paperless office"
111114 - (see section 1.5, ref SDS 0 O45N), productively will rise
111115 - dramatically by working quickly and accurately.
111117 - ..
111118 - 4. Client Services and Communication
111119 -
111120 - 1. Provides cooperative, responsive and courteous services to
111121 - internal and external clients.
111122 -
111123 - 2. Inspires confidence in superiors, co workers and clients.
111125 - ..
111126 - 3. Willingly cooperates and assists with workload of other
111127 - members of the practice group or administrative department
111128 - teams.
111130 - ..
111131 - 4. Communicates problems or anticipated problems to
111132 - appropriate personnel in a clear and timely manner.
111134 - ..
111135 - 5. Has the ability to use appropriate data and information to
111136 - solve problems.
111138 - ..
111139 - 6. Presents information and expresses ideas in a clear,
111140 - concise, and well organized manner.
111142 - ..
111143 - 7. Responds positively and quickly to special requirements or
111144 - circumstances.
111146 - ..
111147 - 8. Willingly contributes to overtime efforts.
111149 - ..
111150 - 9. Please comment on specific instances or examples to one or
111151 - more of the items under the Client Services and
111152 - Communication category.
111154 - ..
111155 - Millie initially wrote...
111156 -
111157 - My practice is to invest the time required to complete
111158 - tasks correctly and on time to maintain productivity. This
111159 - may require working through lunch and break times, as
111160 - needed to get things done.
111162 - ..
111163 - I enjoy collaborating and helping others when personal
111164 - workload permits.
111166 - ..
111167 - Courtesy and attentiveness to clients, as well, as attorney
111168 - requests is essential for effective business relations.
111170 - ..
111171 - This aligns with recommendations last year. ref SDS 9 WT4K
111173 - ..
111174 - An alternate approach might be...
111175 -
111176 - My practice is to invest the time required to complete
111177 - assignments when needed and without errors, discussed under
111178 - sections 2.6, and 3.5.
111179 -
111180 - [On 060323 Millie awarded merit bonus for having the
111181 - right "attitude." ref SDS 12 6W7M
111183 - ..
111184 - As stated in section 2.6, commitment to the client is more
111185 - important for getting things done, than watching the clock
111186 - for breaktime, lunchtime, and quitting time. ref SDS 0 JX43
111187 - I enjoy collaborating and helping others when time is
111188 - available. Experience the past 15 years has yielded many
111189 - opportunities to mentor new hires. Courtesy and
111190 - attentiveness to clients and colleagues, as well as
111191 - attorney requests makes business relations smooth and
111192 - effective. Clear, concise, complete communication has a
111193 - technology component that leverages personal skills for
111194 - dialog, diplomacy, and judgement.
111196 - ..
111197 - 5. Effort and Contribution
111198 - (Teamwork/Participation in Training)
111199 -
111200 - 1. Employee has a positive opinion and outlook about his/her
111201 - job.
111202 -
111203 - 2. Has a positive attitude that influences the moral of
111204 - others.
111206 - ..
111207 - 3. Offers assistance to co workers when workload permits and
111208 - supports the firms team concept.
111210 - ..
111211 - 4. Takes an active role in workload and telephone coverage for
111212 - the team and co workers.
111214 - ..
111215 - 5. Adjusts well to new policies and changes.
111217 - ..
111218 - 6. Capable of handling multiple priorities in a proficient
111219 - manner.
111221 - ..
111222 - 7. Displays a leadership quality in team functions.
111224 - ..
111225 - 8. Identifies, adopts and shares improved methods of working.
111227 - ..
111228 - 9. Valued team member.
111230 - ..
111231 - 10. Please comment on specific instances or examples to one or
111232 - more of the items under the Effort and Contribution
111233 - category.
111235 - ..
111236 - Millie initially wrote...
111237 -
111238 - Please see section 4.9 on collaboration and teamwork.
111240 - ..
111241 - I agree.
111242 -
111243 - 6. Dependability
111244 -
111245 - 1. Spends time working efficiently.
111246 -
111247 - 2. Assumes responsibility for completing/transferring job
111248 - duties during planned absences.
111250 - ..
111251 - 3. Coordinates time away from the office, gives advance notice
111252 - in accordance with paid time off guidelines, and limits
111253 - unplanned absences.
111255 - ..
111256 - 4. Attendance, includes promptness, tardiness, early
111257 - departures extended lunch hours, etc.
111259 - ..
111260 - 5. Please comment on specific instances or examples to one or
111261 - more of the items under the Dependability category.
111263 - ..
111264 - Millie initially wrote...
111265 -
111266 - I am dependable in that I am on time every morning, do not
111267 - take unnecessary days off and I believe my superiors can
111268 - depend on me.
111270 - ..
111271 - An alternate approach might be...
111272 -
111273 - Attorneys and colleagues can depend on my support, related
111274 - under section 4.9. ref SDS 9 MF86
111275 -
111276 - 7. Overall Rating
111277 -
111278 - 1. Overall Rating for this individual.
111280 - ..
111281 - 2. Summary of Overall Performance.
111283 - ..
111284 - Millie initially wrote...
111285 -
111286 - I believe I am a team player and do excellent work. I am
111287 - dependable a good positive attitude toward my superior as
111288 - well as my co-workers. If I were to rate myself, I an
111289 - ideal employee.
111290 -
111291 -
111293 - ..
111294 - There is a separate section this year...
111295 -
111296 - Personal Assessment and Development Plan
111297 -
111298 - 1. Training Sessions Attended throughout the Year
111299 -
111300 - 2. Significant Accomplishments Since Last Review Period
111302 - ..
111303 - 3. Personal Training Needs/Objectives for Upcoming Review Period
111305 - ..
111306 - Millie requested ideas for this section. Tried crafting a reference
111307 - to Jack Park's recent notice of SRI releasing Open Iris software,
111308 - received on 060211. ref SDS 11 ZG5K
111310 - ..
111311 - Submitted a letter to Millie suggesting she try...
111312 -
111313 - Integrated tools continue to hold the best promise of improving
111314 - both productivity and quality required by NP clients. Working
111315 - faster and more accurately can be achieved by maintaining
111316 - skills with NP approved solutions. I also hope to look at a
111317 - new release by SRI of "Open Iris." This new office suite takes
111318 - integration to the next level by providing a platform for
111319 - collaboration and smoothly connecting all of our information so
111320 - things are easy to find, when needed. If NP is already
111321 - planning to test this new release, I would love to participate.
111322 - A review reported on 060211. ref SDS 11 0001
111324 - ..
111325 - [On 060323 Millie awarded merit bonus for having the right
111326 - "attitude." ref SDS 12 6W7M
111327 -
111328 -
111329 -
111330 -
111331 -
111332 -
111333 -
111334 -
1114 -