THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net
S U M M A R Y
DIARY: February 8, 2005 02:35 PM Tuesday;
Rod Welch
Millie requests support for filling out a job review at N&P.
1...Summary/Objective
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CONTACTS
SUBJECTS
Default Null Subject Account for Blank Record
0403 -
0403 - ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 5 0000
040502 -
040503 - Developed ideas for Millie to consider in preparing the annual
040504 - evaluation form at N&P. This develops a positive approach to the time
040505 - off Millie had for medical leave last year, by presenting research on
040506 - technology trends, which is one of the requirements of the evaluation
040507 - form. ref SDS 0 2U4T Since Millie was off work most of last year,
040508 - there are minimal projects to cite for examples. Therefore, the
040509 - narrative sections that ask for examples can be used constructively to
040510 - present opportunities for improvement, based on expanded use of
040511 - technology. This opportunity is set up in the first section, and then
040512 - cited throughout. Millie reviewed the form, and described a project
040513 - she did with a colleague when she returned to work, and this is applied
040514 - to illustrate collaboration, and the advantage of adding alignment to
040515 - improve the quality of the work, and the speed of finding information,
040516 - which together improve productivity discussed in section 2.5.
040517 - ref SDS 0 ME8X
040518 -
040519 -
040520 -
040521 -
040522 -
040523 -
040524 -
040526 - ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Yesterday, Millie brought home an evaluation form on her work at N&P.
040902 - She wants to prepare narrative response for several self-evaluation
040903 - fields in the form.
040905 - ..
040906 - Comments on prior work evaluation provide clues for the current
040907 - form...
040908 -
040909 - 1. Gordon's issues................ 990918, ref SDS 5 9488
040910 -
040911 - 2. Performance review cites
040912 - virtual office goal............ 990413, ref SDS 4 0001
040914 - ..
040915 - 3. Millie prepares form............970529, ref SDS 3 XE9T
040917 - ..
040918 - 4. Richard's review............... 960217, ref SDS 2 JX9I
040920 - ..
040921 - 5. Mark's review.................. 950525, ref SDS 1 FW4J
040922 -
040924 - ..
040925 - Looks like the record on 970529 is very similar to the current task.
040927 - ..
040928 - This task is harder to perform, because the original file is not
040929 - available on line that provide context for constructing relevant
040930 - narrative. As a result, we have enter some stuff manually....
040932 - ..
040933 - Narrative's to construct are for...
040934 -
040935 - 050202
040936 - Non-exempt Self Evaluation 2005
040937 -
040938 -
040939 - 1. Job Knowledge/Technical Skills
040940 -
040941 - 1. Demonstrates thorough knowledge of computer system, its
040942 - function and applies this knowledge to perform tasks.
040944 - ..
040945 - 2. Makes conscientious effort to stay current on changes in
040946 - technology and [apply to perform daily work]
040948 - ..
040949 - 3. Understands instructions and requires minimal supervision
040950 - on more complex tasks.
040952 - ..
040953 - 4. Understands and meets supervisors expectations and
040954 - priorities.
040956 - ..
040957 - 5. Please comment on specific instances or examples relevant
040958 - to one or more of the items under the Knowledge/Technical
040959 - Skills category:
040961 - ..
040962 - Millie initially wrote...
040963 -
040964 - I take advantage of computer classes and have taken several
040965 - required tests. I am able to follow instructions with
040966 - minimum supervision and perform tasks as directed by
040967 - attorneys.
040969 - ..
040970 - Called Mil and asked her to name 2 or 3 projects she has done since
040971 - returning to work this past October.
040973 - ..
040974 - In the meantime here is an approach...
040975 -
040976 - N&P training together with support from office colleagues
040977 - maintain a high level of productivity within the limits of
040978 - approved technology. While recuperating from health issues
040979 - this past year, I researched industry trends, and found
040980 - that large scale procurement limits use of computers on the
040981 - job primarily to wordprocessing, spreadsheets, email,
040982 - Powerpoint... Authorities note that command and control
040983 - management requires uniformity that restrains innovation
040984 - and creativity by employees to use computers productively.
040985 - Bill Gates announced on November 8, 2002 that Microsoft is
040986 - working to make computers more productive by integrating
040987 - commands to find information when needed. ref SDS 6 EF5I
040988 - This requires a common storage strategy (CSS) for
040989 - organizational memory. The need to find critical details
040990 - in time to be effective occurs often in law practice, and I
040991 - am pleased to have been part of the solution. Last year
040992 - when Mr. Poole could no longer come into the office, I was
040993 - approached by a group of attorneys to find work product,
040994 - which Mr. Poole had prepared on a prior transaction, and
040995 - which was needed as a template to prepare a proposal by the
040996 - New York office for new business. They were reluctant to
040997 - burden Mr. Poole at home, but asked me because nobody else
040998 - could find the information. Fortunately, I found it in
040999 - time to meet New York's deadline. Since returning from
041000 - sick leave in October, I have been pleased to see the firm
041001 - begin to implement recommendations on adopting a virtual
041002 - office metaphor. This saves money by reducing time
041003 - shuffling paper at the copy machine, the fax machine,
041004 - mailing, and hunting through endless piles of paper to find
041005 - critical details. We have barely scratched the surface on
041006 - this emerging opportunity to use technology productively.
041007 - I look forward to further progress this next year.
041008 -
041010 - ..
041011 - 2. Productivity
041012 -
041013 - 1. Demonstrates good follow through skills
041014 -
041015 - 2. Works effectively under pressure of deadlines or heavy
041016 - workload.
041018 - ..
041019 - 3. Keeps current with administrative tasks, (such as filing,
041020 - data entry, timesheets, bills, expense reimbursement).
041022 - ..
041023 - 4. Manges workload and makes appropriate judgement in
041024 - utilizing firm resources and services appropriately
041026 - ..
041027 - 5. Maintains a consistently acceptable rate of production
041028 - without sacrificing quality.
041030 - ..
041031 - 6. Please comment on specific instances or examples to one or
041032 - more of the items under the productivity category.
041034 - ..
041035 - Millie initially wrote...
041036 -
041037 - I am able to produce work with minimum errors. When I was
041038 - working with Ron Nelson I marked are filing for the
041039 - appropriate files on a daily basis. All expenses for
041040 - reimbursement or changes were done as given.
041042 - ..
041043 - An alternate approach might be...
041044 -
041045 - Productivity in the office is closely tied to expanded use
041046 - of technology, and the opportunity to innovate deployment
041047 - to perform complex tasks. (see section 1.5, ref SDS 0 O45N)
041048 - Good personal work habits specified under this section are
041049 - a predicate to making technology useful. I enjoy working
041050 - hard to meet all of these criteria, where work product and
041051 - the work area are organized and maintained so that everyone
041052 - can be productive in an atmosphere of collegial support.
041054 - ..
041055 - 3. Quality of Work
041056 -
041057 - 1. Work is well organized; written communications are
041058 - organized, accurate and grammatically correct (i.e.,
041059 - proofreading)
041060 -
041061 - 2. Understands and complies with office policies and
041062 - procedures.
041064 - ..
041065 - 3. Produces quality work that meets internal and external
041066 - client expectations.
041068 - ..
041069 - 4. Maintains thorough accurate and updated records.
041071 - ..
041072 - 5. Please comment on specific instances or examples to one or
041073 - more of the items under the Quality of Work category.
041075 - ..
041076 - Millie initially wrote...
041077 -
041078 - I pride myself on maintaining accurate files and keeping
041079 - everything up to date. I follow office policies and
041080 - procedures.
041082 - ..
041083 - This is a good response. Consideration might be given to adding....
041084 -
041085 - Quality relates to accuracy and productivity, discussed in
041086 - the preceding section, ref SDS 0 JX7Q, under the common
041087 - rule: "Haste makes waste." Information overload drives
041088 - mistakes when two or more attorneys ask one person to
041089 - complete exclusive tasks at the same time, rather than
041090 - agree on priority. N&P's efforts to modernize our
041091 - technology offers a path toward Knowledge Management for
041092 - working faster and more accurately, by adding links with
041093 - precision access to instantly and routinely discover and
041094 - maintain alignment. As technology increases command and
041095 - control of the record with greater use of electronic
041096 - management and less reliance on paper perhaps this year or
041097 - next under Microsoft's planning for the "paperless office"
041098 - (see section 1.5, ref SDS 0 O45N), productively will rise
041099 - dramatically by working quickly and accurately.
041101 - ..
041102 - 4. Client Services and Communication
041103 -
041104 - 1. Provides cooperative, responsive and courteous services to
041105 - internal and external clients.
041106 -
041107 - 2. Inspires confidence in superiors, co workers and clients.
041109 - ..
041110 - 3. Willingly cooperates and assists with workload of other
041111 - members of the practice group or administrative department
041112 - teams.
041114 - ..
041115 - 4. Communicates problems or anticipated problems to
041116 - appropriate personnel in a clear and timely manner.
041118 - ..
041119 - 5. Has the ability to use appropriate data and information to
041120 - solve problems.
041122 - ..
041123 - 6. Presents information and expresses ideas in a clear,
041124 - concise, and well organized manner.
041126 - ..
041127 - 7. Responds positively and quickly to special requirements or
041128 - circumstances.
041130 - ..
041131 - 8. Willingly contributes to overtime efforts.
041133 - ..
041134 - 9. Please comment on specific instances or examples to one or
041135 - more of the items under the Client Services and
041136 - Communication category.
041138 - ..
041139 - Millie initially wrote...
041140 -
041141 - When my workload is slow, I seek additional work
041142 - aggressively. I believe my superiors have confidence in my
041143 - abilities to perform tasks to their expectations.
041145 - ..
041146 - An alternate approach might be...
041147 -
041148 - My practice is to invest the time required to complete
041149 - tasks correctly and on time to maintain productivity,
041150 - discussed under sections 2.6 and 3.5. This can entail
041151 - arriving early, working through lunch, and continuing into
041152 - overtime, as needed to get things done. I enjoy
041153 - collaborating and helping others when personal workload
041154 - permits. Time in service over the past 15 years brings
041155 - cross training that makes leveling resources a welcome
041156 - opportunity to get things done, and to mentor new hires.
041157 - Courtesy and attentiveness to clients, as well as attorney
041158 - requests is essential for effective business relations.
041159 - Clear, concise, complete communication has a technology
041160 - component which leverages personal skills for dialog, tact,
041161 - diplomacy, and judgement under diverse circumstances that
041162 - occur on the job.
041164 - ..
041165 - 5. Effort and Contribution
041166 - (Teamwork/Participation in Training)
041167 -
041168 - 1. Employee has a positive opinion and outlook about his/her
041169 - job.
041170 -
041171 - 2. Has a positive attitude that influences the moral of
041172 - others.
041174 - ..
041175 - 3. Offers assistance to co workers when workload permits and
041176 - supports the firms team concept.
041178 - ..
041179 - 4. Takes an active role in workload and telephone coverage for
041180 - the team and co workers.
041182 - ..
041183 - 5. Adjusts well to new policies and changes.
041185 - ..
041186 - 6. Capable of handling multiple priorities in a proficient
041187 - manner.
041189 - ..
041190 - 7. Displays a leadership quality in team functions.
041192 - ..
041193 - 8. Identifies, adopts and shares improved methods of working.
041195 - ..
041196 - 9. Valued team member.
041198 - ..
041199 - 10. Please comment on specific instances or examples to one or
041200 - more of the items under the Effort and Contribution
041201 - category.
041203 - ..
041204 - Millie initially wrote...
041205 -
041206 - Please see section 4.9 on collaboration and teamwork.
041208 - ..
041209 - I agree.
041210 -
041211 - 6. Dependability
041212 -
041213 - 1. Spends time working efficiently.
041214 -
041215 - 2. Assumes responsibility for completing/transferring job
041216 - duties during planned absences.
041218 - ..
041219 - 3. Coordinates time away from the office, gives advance notice
041220 - in accordance with paid time off guidelines, and limits
041221 - unplanned absences.
041223 - ..
041224 - 4. Attendance, includes promptness, tardiness, early
041225 - departures extended lunch hours, etc.
041227 - ..
041228 - 5. Please comment on specific instances or examples to one or
041229 - more of the items under the Dependability category.
041231 - ..
041232 - Millie initially wrote...
041233 -
041234 - I am dependable in that I am on time every morning, do not
041235 - take unnecessary days off and I believe my superiors can
041236 - depend on me.
041238 - ..
041239 - An alternate approach might be...
041240 -
041241 - Attorneys and colleagues can depend on my support, related
041242 - under section 4.9. ref SDS 0 MF86
041243 -
041244 - 7. Overall Rating
041245 -
041246 - 1. Overall Rating for this individual.
041248 - ..
041249 - 2. Summary of Overall Performance.
041251 - ..
041252 - Millie initially wrote...
041253 -
041254 - I believe I am a team player and do excellent work. I am
041255 - dependable a good positive attitude toward my superior as
041256 - well as my co-workers. If I were to rate myself, I an
041257 - ideal employee.
041259 - ..
041260 - An alternate approach might be...
041261 -
041262 - Time in service over the past 15 years demonstrates skills,
041263 - character, and teamwork to be productive. Upon return to
041264 - work in October, I was asked to work with __________
041265 - culling the files on estate planning to prepare wills,
041266 - revokable trusts, power of attorney, etc. This project
041267 - demonstrated how client service can rise while also
041268 - reducing costs by continuing to expand use of technology
041269 - discussed in section 3.5. ref SDS 0 MF43 Specifically, the
041270 - ability to "connect the dots" between one piece of
041271 - information and another using a common storage strategy
041272 - (CSS) for organizational memory (in use for example at
041273 - Boeing) accomplishes industry requirements for traceability
041274 - to original sources. Routinely adding alignment by
041275 - electronically linking our work product reveals causation
041276 - on the one hand, which is vital to legal practice, but
041277 - further makes finding critical details a trivial task of
041278 - mere volition. This saves time and avoids conflict,
041279 - crisis, and calamity when people give up and rely on the
041280 - frailties of personal memory, because nobody can find
041281 - things when needed. N&Ps dedication to technology promises
041282 - continued gains for personal and organizational
041283 - productivity. I look forward to sharing that experience
041284 - with colleagues in the period ahead.
041285 -
041286 -
041287 -
041288 -
041289 -
041290 -
041291 -
041292 -
041293 -
041294 -
041295 -
041296 -
041297 -
041298 -
0413 -