THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: July 22, 2004 01:17 AM Thursday; Rod Welch

Letter to Gary on defining terms for SDS in ASB filing at Aerospace company.

1...Summary/Objective

ACTION ITEMS.................. Click here to comment!

1...Recommend Gary make a careful review of POIMS for defining

CONTACTS 

SUBJECTS
Knowledge Space Communication Metrics Expand Explanation on Automati
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
Planning ASB 2nd Draft Clear Concise Links for Complete Understandin
POIMS Explain Knowledge Space Knowledge Intelligence Information Com
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
Foundational Documents Improved by Explaining SDS to Others
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
POIMS Knowledge Space Communication Metrics Expand Explanation on Au
POIMS Knowledge Space Communication Metrics Expand Explanation on Au

2014 -
2014 -    ..
2015 - Summary/Objective
2016 -
201601 - Follow up ref SDS 6 564G.
201602 -
201603 - Planning on 040709 called for clarifying explanations in POIMS which
201604 - can be cited in the ASB for clear, concise, complete communication.
201605 - ref SDS 6 RH44  The general plan is for Rod to update POIMS and for
201606 - Gary to summarize the 1st draft into a 2nd draft for making an initial
201607 - filing. ref SDS 6 RH34
201609 -  ..
201610 - Yesterday afternoon Gary called and discussed his record on 040720
201611 - that lists terms he has identified for presentation in the ASB filing
201612 - on SDS. ref SDS 7 0001
201613 -
201614 -     [On 040802 Gary advised that the work load on the project prevents
201615 -     progress on filing the ASB, and so decided that Rod will prepare
201616 -     the 2nd draft. ref SDS 9 617F   Gary recommends using the list of
201617 -     terms in his record on 040720, and explain that a list has been
201618 -     developed for clarifying the scope of SDS support.
201620 -  ..
201621 - Gary found an explanation of "organizational memory" using Google on
201622 - the Internet. ref SDS 7 CW30   He said there wasn't enough time to
201623 - find "organizational memory" explained in POIMS. ref OF 2 0001
201625 -  ..
201626 - Planning on 040102 calls for continual education by linking to SDS
201627 - foundational documents that provide relentless pressure, ref SDS 4
201628 - RA6H, on expediting transformation to a culture of knowledge.
201629 - ref SDS 4 1L30  On 040229 Gary asked about the business model that
201630 - expedites acceptance of SDS. ref SDS 5 JB7I   The strategy was
201631 - reviewed again to cite SDS foundational documents. ref SDS 5 8869
201633 -  ..
201634 - This strategy depends on making work fast and easy to find important
201635 - concepts, and creating links into foundational documents, particularly
201636 - in Gary's case, where time is very limited on the project.
201638 -  ..
201639 - On 030429 Gary suggested adding a function that makes access for
201640 - linking to SDS foundational documents fast and easy. ref SDS 3 8S5M
201641 - At that time, the function was developed, and can be executed by
201642 - opening the "Documents" menu in an SDS record and clicking on
201643 - "Foundational Documents."  Execution takes less than 1 second.
201645 -  ..
201646 - Here are a couple of examples....
201648 -  ..
201649 - A search for "organizational memory" in POIMS finds...
201650 -
201651 -    POIMS strengthens personal and organizational memory to manage
201652 -    complexity by augmenting human reasoning. ref OF 1 01TU
201653 -
201654 - ...and has a link for "organizational memory" to...
201655 -
201656 -    Investing intellectual capital. ref OF 3 1101
201658 -  ..
201659 - Another explanation of organizational memory says....
201660 -
201661 -    Good management requires practive effort to maintain the chrolology
201662 -    of events that provides "intelligence" to connect the dots of cause
201663 -    and effect. ref OF 1 1X6G
201665 -  ..
201666 - Another explanation on how SDS builds and applies organizational
201667 - memory...
201668 -
201669 -    POIMS technology enables capturing critical control information
201670 -    within the few seconds needed to identify a letter. This makes it
201671 -    possible, and practical, to leverage the writer's desire to issue a
201672 -    letter, so that the need for organizational memory is
201673 -    "automatically" fulfilled to maintain an accurate record (see
201674 -    Report below) for accoplishing the purpose of the letter, even if
201675 -    the writer later forgets, or is not available, weeks or months
201676 -    later when action is needed ref OF 3 1165, ref OF 3 L64M
201678 -  ..
201679 - There is a link to "Report" that explains how the traditional role of
201680 - journalism for "reporting" can be applied on the job to provide
201681 - organizational memory...
201682 -
201683 -    "Reporting" improves the traditional practice of "documentation by
201684 -    continually investing time throughout the day to invest
201685 -    intellectual capital.  This new process of deliberative analysis
201686 -    captures and connects organizational memory into a comprehensible
201687 -    story relative to prior history that explains daily experience from
201688 -    discussions, meetings, calls and documents, and from performing
201689 -    daily work along the continuum from simple to complex tasks.  As
201690 -    stated, all human tasks entail a single, simple intelligence
201691 -    process for driving a nail, mowing the lawn, fixing the car, going
201692 -    to the doctor, setting up the computer, revising the organization
201693 -    chart, planning a project, promulgating policy, resolving a
201694 -    dispute, creating a software program, designing a bridge, etc.
201695 -    Work product that results from this process is described variously
201696 -    as "intelligence," analysis, reporting, knowledge, personal and
201697 -    organizational memory, the "record," the "story," history,
201698 -    experience, information, or, even, a "knowledge repository."
201699 -    Conventional writing accomplished with wordprocessing and editing
201700 -    programs requires new tools for adding organization, alignment,
201701 -    structure and summary that converts information into knowledge.
201702 -    ref OF 3 2300
201703 -
201705 -  ..
201706 - Augmenting intelligence by leveraging the power of human cognition to
201707 - remember the gist of the story, further explains organizational
201708 - memory....
201709 -
201710 -    A variety of ways to retrieve information, using complementary
201711 -    functions and practices for manipulating integrated data bases,
201712 -    makes it fast and easy to remember how to ask for information that
201713 -    is relevant to a particular context.  People readily remember the
201714 -    gist of a story; however, studies show that innate memory is often
201715 -    incorrect and incomplete.  For example, on September 27, 2000
201716 -    people typically remember only 5% - 10% of the actual story, and
201717 -    then fill in the remaining 90% -95% with assumptions based on
201718 -    common sense. The limitation of missing 90% - 95% of the story
201719 -    presents a significant opportunity to improve performance using
201720 -    POIMS requirements for reporting. Rather than rely on a fragment of
201721 -    truth and use common sense to fill in the gaps POIMS uses ability
201722 -    to remember the gist of a story as pointers to get the full story.
201723 -    The power to find 100% of the story, by remembering only 5% - 10%,
201724 -    significantly augments cognition by expanding span of attention.
201725 -    Research on March 3, 1999 shows that expanding span of attention
201726 -    aids human memory; earlier research on March 19, 1990 found better
201727 -    memory augments intelligence, i.e., aids human reasoning. The key
201728 -    is that we don't have to write everything down in order to improve.
201729 -    Just remembering 10% to 20% doubles performance so that people can
201730 -    find the right information in time to save time, money and lives.
201731 -    ref OF 4 KH8J
201732 -
201734 -  ..
201735 - Also, submitted ref DIT 1 0001 to Gary with copy to Morris making the
201736 - point...
201737 -
201738 -    1.  Knowledge and intelligence need to be explained, ref DIT 1
201739 -        0001
201740 -
201741 -            [On 040802 review shows Gary's record on 040720 has been
201742 -            expanded. ref SDS 9 R68K
201744 -         ..
201745 -    2.  Knowledge has typically been substituted for information.
201746 -        ref DIT 1 GV6L  Research on the web today illustrates how this
201747 -        occurs. ref DIT 1 ZU8G
201748 -
201749 -              http://www.mmrg.ecs.soton.ac.uk/publications/archive/weal1996/html/index.html
201751 -         ..
201752 -    3.  Cite record on 020608 that shows common problem, ref DIT 1
201753 -        NY9I, distinguishing information from knowledge in the
201754 -        literature. ref SDS 2 JA4L
201756 -         ..
201757 -        Experience using SDS yields an important distinction between
201758 -        information and knowledge. ref DIT 1 IS4J
201759 -
201760 -            [On 040802 review shows Gary's record on 040720 applies a
201761 -            definition of "knowledge," ref SDS 7 I86L, taken from
201762 -            research in the record on 040402 that demonstrated
201763 -            difficulty people have distinguishing information from
201764 -            knoweldge. ref SDS 9 R64J
201765 -
201767 -         ..
201768 -    4.  Recommend Gary make a careful review of POIMS for defining
201769 -        terms, ref DIT 1 I05H, illustrated by the list above on
201770 -        organizational memory, ref SDS 0 MI4T, to complement work Gary
201771 -        is doing to define terms for the ASB filing, per above,
201772 -        ref SDS 0 0001, because POIMS makes a careful distinction,
201773 -        ref DIT 1 IS4J, between information and knowledge, ref OF 1
201774 -        0367, and discussed again in POIMS to distinguish "documents"
201775 -        from knowledge. ref OF 2 079L
201776 -
201777 -            [On 040802 Gary advised that the work load on the project
201778 -            prevents progress on filing the ASB, and so decided that
201779 -            Rod will prepare the 2nd draft. ref SDS 9 617F
201781 -         ..
201782 -    5.  Cite Gary's help developing explanations of terms in POIMS,
201783 -        ref DIT 1 C26F, that includes the role of explicit links,
201784 -        created by a few people, explained in POIMS, ref OF 4 6J7H, to
201785 -        empower a great many people to work intelligently, as set out
201786 -        in POIMS. ref OF 1 1X6G
201788 -         ..
201789 -    6.  Review ideas on 040709 on explaining the cost benefits of a
201790 -        role using SDS to make the journey through Knowledge Space
201791 -        faster and easier, ref SDS 6 RH9L, like a pilot transporting
201792 -        passengers through physical space. ref DIT 1 P26M
201794 -  ..
201795 - This applies the letter on 040709 that set objectives for updating
201796 - POIMS to explain explicit links. ref SDS 6 564G
201798 -         ..
201799 -    7.  Morris has contributed to ideas on developing SDS, and on
201800 -        implementation. ref DIT 1 M63N
201802 -         ..
201803 -        Meeting in Paris failed; SDS
201804 -        helps people remember important
201805 -        details.............................. 950303, ref SDS 1 3333
201807 -         ..
201808 -        Bow and arrow analogy for
201809 -        alignment to keep projects
201810 -        on target............................ 950303, ref SDS 1 M34O
201812 -         ..
201813 -        Command and control of the
201814 -        record ensures better work........... 950303, ref SDS 1 HY78
201816 -         ..
201817 -    8.  Pat Lincoln planning to comment on ASB is mentioned in a post
201818 -        script, ref DIT 1 00W2, confirming telecon yesterday.
201819 -        ref SDS 8 0001
201820 -
201821 -
201822 -
201823 -
201824 -
201825 -
201826 -
201827 -
201828 -
2019 -