CONTACTS 
0201 - State of California                                                                                                                                                O-00000063 0601
020101 - Department of Transportation                                                                                                                                     O-00000063 0601
020102 - Mr. Iman Sallam, P.E.                                                                                                                                            O-00000063 0601
020103 - Senior Transportation Engineer
020104 - Construction Program MS-44                                                                                                                                       O-00000063 0601
020105 - Field Automation                                                                                                                                                 O-00000063 0601
0202 - State of California                                                                                                                                                O-00000063 0401
020201 - Department of Transportation                                                                                                                                     O-00000063 0401
020202 - Mr. Ross Chittenden                                                                                                                                              O-00000063 0401
020203 - Chief Office of Project Management
020204 - Project Management Program, MS 28                                                                                                                                O-00000063 0401
020205 - Systems Implementation                                                                                                                                           O-00000063 0401

SUBJECTS
Common Administration
Caltrans, Self-evident Cost Savings
Clear Concise Complete Communication
Demonstrate SDS, Communication Metrics
Sel -evident Cost Savings Intelligence on
Inquiries

1308 -
1308 -    ..
1309 - Summary/Objective
1310 -
131001 - Follow up ref SDS 23 0000, ref SDS 20 0000.
131002 -
131003 - Called Caltrans again about using Com Metrics....
131004 -
131005 -
131006 - //                      510 286 6293
131007 - //
131008 -  ..
131009 - Stewart advised that he got the appointment to be Director of Projects
131010 - in District 4, which was up for consideration when we talked on
131011 - 010924. ref SDS 23 3O37
131013 -  ..
131014 - At that time Stewart asked for information on Com Metrics in the event
131015 - of his appointment to be director of projects.
131017 -  ..
131018 - Today, Stewart said to send information on SDS and Com Metrics to him
131019 - at District 4...
131020 -
131021 -
131022 - //                 stewart.d.ng@dot.ca.gov
131023 - //
131024 -  ..
131025 - Submitted an email linked to this record.....
131026 -
131027 -          [On 030512 Stewart received the letter, has not had time to
131028 -          review SDS and Com Metrics. ref SDS 29 0001
131029 -
131030 -    1.  The Schedule Diary System (SDS) is a software program that
131031 -        supports common tasks for scheduling and keeping a diary of
131032 -        work performed.  These familiar tasks are integrated to aid
131033 -        personal and organizational memory by managing action items
131034 -        based on the context of requirements and commitments. see
131035 -        POIMS, ref OF 3 01TU
131037 -         ..
131038 -        Schematic and features are on the Internet. ref OF 8 3385
131039 -
131041 -         ..
131042 -    2.  Communication Metrics complements cost and schedule control.
131043 -        see POIMS, ref OF 6 1105  Since communication is a predicate to
131044 -        doing the work, adding "metrics" to ensure accuracy saves more
131045 -        time and money than traditional cost and schedule control. see
131046 -        USACE report. ref DRP 7 0001
131048 -         ..
131049 -        Com Metrics uses SDS technology to make communication thorough
131050 -        and accurate.  This solves the problem that nobody can find
131051 -        information when needed, illustrated by the record on 011003.
131052 -        ref SDS 24 EC5N  In recent years this goal has been described
131053 -        as "Knowledge Management" (KM).  Last year on 020729 the
131054 -        Stanford Research Institute (SRI) commended SDS and Com Metrics
131055 -        for uniquely supporting KM. ref DRP 2 0001
131057 -         ..
131058 -        Stuart Harrow with the Defense Contract Management Agency
131059 -        (DCMA) noted on 010912 that SDS enables a unique and novel
131060 -        solution. ref SDS 26 HH92
131062 -         ..
131063 -        SDS has been used for construction projects by PG&E and the US
131064 -        Army Corps of Engineers.  PG&E issued a report on results.
131065 -        ref DRP 3 0001  The Corps published a more extensive analysis
131066 -        based on experience using Communication Metrics. ref DRP 6 6172
131068 -         ..
131069 -        Scope of services for Com Metrics prepared by USACE.
131070 -        ref DRP 6 4929
131072 -         ..
131073 -        A second report shows cost savings. ref DRP 7 0001
131074 -
131075 -             Saving time and money by avoiding mistakes is the main
131076 -             reason to consider SDS and Com Metrics.
131078 -         ..
131079 -        Several people wrote favorable letters to the Contracting
131080 -        Officer.  Some are still on staff in the San Francisco District
131081 -        and so may be familiar to Stewart from work on projects where
131082 -        Caltrans and USACE are both involved...
131083 -
131084 -             Max Blodgett
131085 -             CESPN-CO, Chief
131086 -             415 977 8444........................ ref DRP 6 1279
131088 -              ..
131089 -             Leonard SooHoo
131090 -             CESPN-CSB, Chief
131091 -             Resident Engineer
131092 -             415 331 0404........................ ref DRP 6 WV9G
131093 -
131095 -         ..
131096 -    3.  Ross Chittenden reviewed SDS and Com Metrics in 1977;
131097 -        background is listed in the record of the telecon with Stewart
131098 -        on 010927. ref SDS 23 3O53
131100 -         ..
131101 -        In sum, Ross seemed favorably impressed, and had several ideas
131102 -        for deployment, but found that senior people in Sacramento were
131103 -        cautious, as shown in the record on 971104. ref SDS 4 3155
131105 -         ..
131106 -        Now, six years later, perhaps rollover in the organization and
131107 -        new circumstances would be make a better fit for doing a pilot
131108 -        test of SDS and Communciation Metrics, especially since the
131109 -        record can be ported to an electronic knowledge repository on
131110 -        the Internet or a secure intranet that makes online access fast
131111 -        and easy using the model of a "paperless" office.
131112 -
131114 -         ..
131115 -    4.  Applications at Caltrans....
131116 -
131117 -        SDS is a powerful extension of basic literacy by providing a
131118 -        flexible form to organize information and tools for making
131119 -        connections and retrieving information quickly, see POIMS on
131120 -        improving literacy. ref OF 7 3742  As a result, SDS can be
131121 -        applied to improve any form of knowledge work.
131123 -                ..
131124 -               Meetings, calls and documents are the most common ways
131125 -               to use SDS as a spreadsheet for knowledge. see POIMS,
131126 -               ref OF 5 0504
131128 -                ..
131129 -               For example, from time to time, Caltrans, like other
131130 -               organizations, uses professionals and/or experts to
131131 -               "facilitate" important meetings.  SDS and Com Metrics
131132 -               make meetings productive and avoid mistakes by enabling
131133 -               people to be prepared prior to meetings and ensures
131134 -               accurate understanding and follow up after the meeting,
131135 -               so that regardless of what happens during a meeting, the
131136 -               result is effective in carrying out the Engineers' duty
131137 -               to direct the work.
131138 -
131139 -                  [On 030508 reviewed "facilitate" meetings at Aerospace company.
131140 -                  ref SDS 28 PL44
131142 -         ..
131143 -        Contract management is a general class of work that Caltrans
131144 -        performs which can be aided by SDS and Communication Metrics.
131146 -         ..
131147 -        On 990414 in a meeting with....
131148 -
131149 -                Iman Sallam, P.E.
131150 -                Senior Transportation Engineer =916 653 2084
131151 -                Construction Program MS-44
131152 -                Field Automation
131153 -
131154 -        ...Imam cited the following ways that SDS and Com Metrics
131155 -        could help Caltrans. ref SDS 18 7488
131156 -
131158 -                ..
131159 -           a.  Caltrans diary system.
131160 -               ref SDS 18 R57X
131161 -
131163 -                ..
131164 -           b.  Contract disputes.
131165 -               ref SDS 18 0899
131167 -                ..
131168 -               See the discussion under Command and Control of the
131169 -               Record in POIMS. ref OF 7 1113
131171 -         ..
131172 -        A few weeks later, during a follow up meeting on 990430 Imam
131173 -        suggested another application for SDS and Communication Metrics
131174 -        would be....
131175 -
131177 -                ..
131178 -           c.  Project development and design.
131179 -               ref SDS 22 3468
131180 -
131181 - //
131182 -         ..
131183 -    5.  Currently SDS and Com Metrics are used at Aerospace company in Aneheim on
131184 -        the Future Combat Systems (combat) project sponsored by the US
131185 -        Army.
131187 -         ..
131188 -        This is classified work, and so work product cannot be
131189 -        released.  The contact at Aerospace company is....
131191 -                 ..
131192 -                Gary
131193 -                Modeling and Sim
131194 -                garold.l.johnson@boeing.com
131195 -                714 762 4936
131197 -         ..
131198 -        On 030413 Gary commented on advantages of SDS and Com Metrics
131199 -        for project support. ref SDS 27 0001
131200 -
131201 -             On 030717 suppressed reference to Gary, Aerospace company and combat.
131202 -
131203 -
131204 - //
131206 -         ..
131207 -    6.  Goals in contacting Caltrans....
131208 -
131209 -        Caltrans has a number of big, high profile projects, including
131210 -        work on the Bay Bridge.  Large projects  get into trouble
131211 -        because the record is hard to manage, and so overwhelms people,
131212 -        as reported at Aerospace company on 011006. ref SDS 25 EL6J  The US Air
131213 -        Force Institute of Technology (USAFIT) described why projects
131214 -        get into such big trouble, reviewed on 970707. ref SDS 2 0108
131216 -         ..
131217 -        SDS and Com Metrics can help Stewart solve this problem with a
131218 -        better partnership between leadership and technology to enable
131219 -        proactive management.
131220 -
131221 -
131222 -
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131231 -
1313 -