THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: June 4, 2002 09:14 AM Tuesday; Rod Welch

Called Stuart on case study ISS Software project toward improving FAR.

1...Summary/Objective


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CONTACTS 
0201 - Defense Contract Management Agency
020101 - Mr. Stuart Harrow
020102 - Manufacturing & Production Field Service Representative
020104 - Contract Operations Field Support Mid-Atlantic
020105 - OCFC

SUBJECTS
DCMA SDS Endorsed for Supporting KM
DOD DCMA National Security Procurement Recommended for SDS to Support I  elligence
SDS New Way Working Needs Intellectual Bridges
DCMA SDS Used for Contract Management Based on Aerospace company Report  nd Com
Common Administration Needed by DCMA and Aerospace company Based on Com  etrics
Rumsfeld's Call New Realities Require New Methods Review Scope of Ser
New Realities Require New Methods Proactive Management Intelligence R
Specify Com Metrics in Contracts Rather than DCMA Directly Hire Com M
New Realities Require Transformation New Methods Proactive Management
Harrow, Stuart Reviewing Case Study on Aerospace company ISS Software P  ject
FAR Case Study Improve DOD Management Aerospace company ISS Software Pr  ect Dev
Overwhelming Tendency Bad Management Ignore FAR Requirements to Align
FAR Legal Exposure ISS Software Project being Performed by Aerospace co  any
Obfuscates Large System Hides ISO 9000 that Passes Audit with Careful
Harrow, Stuart DCMA Reviewing Case Study for Lessons Learned to Use S
Paperless Office Managers Like Old Way of Working Don't Want to be Ti

5118 -
5118 -    ..
5119 - Summary/Objective
5120 -
512001 - Follow up ref SDS 36 0000 ref SDS 32 0000.
512002 -
512003 - Stuart received the letter sent to Gary dated 020531,
512004 - ref DIP 4 0001, about doing a calculation of value at risk based on
512005 - the case study Gary developed about Aerospace company's ISS Software project.
512006 - ref SDS 37 0001
512007 -
512008 - Stuart needed help finding the case study referenced in the first para
512009 - of the letter to Gary and citing a list of issues Gary has raised
512010 - since 020315 that were discussed with Stuart on 020530. ref SDS 36
512011 - VE7F
512012 -
512013 - As we reviewed the references, some of them needed refinement to help
512014 - focus on specific problems.  So, we ended the discussion and I made
512015 - some adjustments in the links.
512016 -
512018 -  ..
512019 -
5121 -
5122 -
5123 - 0938
5124 -
512401 - Called Stuart back.
512402 -
512403 - Stuart advised that he printed the review of FAR showing opportunity
512404 - for improving DOD management in the record on 020504, ref SDS 33 0001,
512405 - which we discussed on 020530. ref SDS 36 NQ8M
512406 -
512407 - He said it is a voluminous pile of paper, reflecting the scope of FAR
512408 - that guides management of government procurement and that management
512409 - is a complex craft, which requires a new way of working to improve
512410 - productivity that is enabled by SDS.  On 010724 Stuart disclosed that
512411 - DCMA uses a lot of paper, ref SDS 10 EP3O, and indicated plans to
512412 - print SDS records for review.  At that time it was recommended that
512413 - printing SDS records reflects practices for traditional documentation,
512414 - and that time and cost is saved using SDS records online in a
512415 - "paperless" environment that increases productivity. ref SDS 10 FG7N
512417 -  ..
512418 - Stuart has still not had time to review Com Metrics scope of services
512419 - as planned on 020415, ref SDS 32 5Q4L, and discussed recently on
512420 - 020530. ref SDS 36 0001
512422 -  ..
512423 - Stuart indicated he has not yet reviewed the case study on ISS
512424 - Software project so we took a few minutes and examined references in
512425 - the record on 020530 listing specific examples where Com Metrics can
512426 - strengthen contract performance. ref SDS 36 VE7F
512427 -
512428 - Stuart commented that of gaps between project requirements and
512429 - contract performance raise important concerns.
512431 -  ..
512432 - Stuart seemed to indicate that FAR requirements for documentation are
512433 - adequate to solve these problems shown in the case study.  We reviewed
512434 - growing evidence listed on 020504 showing that documentation enabled
512435 - by conventional technology causes persistant failure to perform FAR
512436 - requirements, ref SDS 33 NS6F  We also reviewed proposals in the
512437 - record on 020504 for adding "intelligence" support to improve
512438 - traditional documentation required by FAR. ref SDS 33 AV9K
512440 -  ..
512441 - Stuart commented that contractors can use any method they choose to
512442 - perform FAR requirements and that the government does not tell the
512443 - contractor how to do the work.
512445 -  ..
512446 - Stuart feels the cost of good managment to avoid contract problems
512447 - using SDS is too high based on evidence in the copy of the letter he
512448 - received this morning showing ROI of 10:1, ref DIP 4 00FK, reported by
512449 - USACE and 20:1 calculated by CSG. ref DIP 4 016L
512451 -  ..
512452 - DOD might therefore consider SDS for Com Metrics scope of services to
512453 - shore up contract management, as discussed on 020415, ref SDS 32 0493,
512454 - by improving FAR as proposed on 020504. ref SDS 33 AV9K
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Distribution. . . . See "CONTACTS"