THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: August 25, 2001 11:45 AM Saturday;
Rod Welch
Exabyte tapes 20 and 21 defective returned for replacement.
1...Summary/Objective
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CONTACTS
SUBJECTS
Exabyte Tape 20 Failed During Backup
C13 Backup Failed Using Tape #20
279596 Called Exabyte on Problem for 010403 re Tape #21
0705 - ..
0706 - Summary/Objective
0707 -
070701 - Follow up ref SDS 8 0000, ref SDS 6 0000.
070702 -
070703 - Tape 20 seems to be broke, reported on 010822, ref SDS 8 0001, along
070704 - with tape 21 reported previously on 010216. ref SDS 5 9EYC
070705 -
070706 - Submitted ref DIT 1 0001 transmitting tapes 20 and 21 for replacement
070707 - per telecon with Exabyte on 010423 with Michael Goff. ref SDS 7 2M4G
070708 -
070709 - [On 011005 called and was told replacement tapes were shipped on
070710 - 011004, scheduled for delivery on 011008. ref SDS 9 0001
070711 - ..
070712 - Cited...
070713 -
070714 - 010216 showing tape #21 failed. ref SDS 5 9EYC
070715 -
070716 - 010822 showing tape #20 failed. ref SDS 8 0001
070717 -
070718 - 000811 received Exabyte tape drive. ref SDS 2 0001
070719 -
070720 - 000816 received initial 10 tapes purchased from Corproate Express,
070721 - ref SDS 3 0001
070722 -
070723 - 000928 received another 10 tapes backordered on original order from
070724 - Corporate express, ref SDS 4 0001,
070725 -
070726 - Want to purchase another 20 backup tapes, because it is turning out
070727 - that the tapes do not seem to be reliable.
070728 -
070729 - [On 020307 appears that all of the 45M tapes fail on the Mammoth
070730 - LT tape drive. ref SDS 10 0001
070731 - ..
070732 - There seems to be a lot of different specs and prices for
070733 - Exabyte tape cartridges.
070734 -
070735 - Initially looked for product spec shown on the tapes themselves...
070736 -
070737 - Exatape Mammoth 125m AME/14 GB Native 8 MM Data Cartridge
070738 -
070739 - Manufacturer's Part Number: 340861
070740 -
070741 -
070742 - CDW has a price of................................. $39.96
070743 -
070744 - Part Number: 159687
070745 -
070746 - http://www.cdw.com/shop/products/default.asp?EDC=159687
070747 -
070748 - ..
070749 - There is a new capability with smartclean that cleans the
070750 - tapes as they are used, so it is not necessary to do a separate
070751 - cleaning operation.
070752 -
070753 - Sent a letter to Exabyte asking for clarification of tapes to buy.
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0708 -