THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: February 16, 2001 08:26 AM Friday; Rod Welch

C13 stuck in standby mode after backup.

1...Summary/Objective
2...Intel CD Power Management Monitor
3...W2K Power Management Turned Off
4...Power Management D850GB Intel Main Board with W2K
5...D850GB Intel Main Board Power Management


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CONTACTS 

SUBJECTS
Evaluation
W2K Clean Install Full Version to Correct Problems with OEM Version
Standby Stuck Cannot Wake System
Verify failed after Novaback Backup
Power Management W2K
Suspend Turn Monitor Off
Suspend Turn Disk Off
Standby Mode Off
Hibernate Mode Off
Monitor Hard Drive Failed to Leave "Off" Mode on Keyboard I/O Input
Suspend Mode Save Power
Tape #21 Seems Broke

2014 -    ..
2015 - Summary/Objective
2016 -
201601 - Follow up ref SDS 23 0000, ref SDS 9 0000.
201602 -
201603 - When I got up this morning, pressed shift key on c13 and waited for
201604 - the monitor to come up, as it normally does.
201605 -
201606 - The last task performed was a full file backup, ref SDS 22 0001, to
201607 - capture the configuration from the installing the full "retail"
201608 - version of w2k, on 010214. ref SDS 23 0001
201609 -
201610 - This time the monitor did not wake up.  Hit shift key again, still no
201611 - monitor.  Pressed Enter, nothing -- over the span of 10 minutes or
201612 - so.
201613 -
201614 -      [On 010403 same thing happened again. ref SDS 25 0001
201615 -
201616 -      [On 010411 happened again. ref SDS 26 0001
201617 -
201618 -      [On 010419 called Exabyte. ref SDS 27 CF3H
201619 -
201620 - Tried Ctrl Alt Del to open the Task Manager; this failed.
201621 -
201622 - Pressed re-set button on CPU, and this re-started the computer.
201623 -
201624 - The system did not run scan disk prior to booting up, as Windows
201625 - operating systems typically do when a proper shut down does not
201626 - occur.
201627 -
201628 - System came normally.
201629 - ..
201630 - Checked the backup that was done last night, per above.
201631 -
201632 - The backup appears to have completed successfully; but, the verify
201633 - operation seems to have halted somewhere on the g: drive. ref SDS 24
201634 - 0001
201635 -
201636 - This is similar to the blue screen Stop failure that occurred during a
201637 - verify operation prior to starting the installation of w2k on 010214.
201638 - ref SDS 22 8J8F
201639 -
201640 - The record may point to a problem with Novaback verify program, and
201641 - w2k, and/or something in the P4 D850GB system.
201642 -
201643 - Possibly there is a problem with w2k suspend that turns the monitor
201644 - and hard drive off after 20 minutes, set on 010202, ref SDS 9 QY4K,
201645 - and again on 010214 when w2k full "retail" version was installed per
201646 - Microsoft request. ref SDS 23 NX5O
201647 -
201648 -
201649 -  ..
201650 - Intel CD Power Management Monitor
201651 -
201652 - There is a Power Management option on the CD that came with the Intel
201653 - D850GB main board.
201654 -
201655 - The description Intel provides is that this program shuts down w2k
201656 - Power Management and substitutes control by something else, presumably
201657 - the BIOS.  This seems like it would require changing the BIOS to
201658 - enable Power Management, since it was disabled manually on 010202.
201659 - ref SDS 9 QY4K
201660 -
201661 - However, Intel's program turns out to be a lot of detailed temperature
201662 - and voltage diagnostics, that seem useful for a control room operator,
201663 - but not for a personal computer user.  I do not ming having the
201664 - program installed, if it produced an alert when conditions warranted
201665 - attention.  In fact the program indicates it is designed to do that.
201666 - However, it places an icon on the Task bar next to the time in the
201667 - lower, right corner.   This is a nusiance, since presumably, if
201668 - everything works properbly, there will never be any action required
201669 - for this item on the Task Bar.
201670 -
201671 - Therefore, removed this program, since it does nothing about improving
201672 - Power Management conflicts that seem to provide a strong solution for
201673 - problems using w2k Power Management.
201674 -
201675 - Per below, for the time being will disable all Power Management on
201676 - c13.
201677 -
201678 -
201679 -
201680 -
2017 -
2018 -
2019 - 1248
2020 -
202001 - Trying another backup on tape 16 to see if we can replicate a crash
202002 - during the backup or during verify, reported in another record.
202003 - ref SDS 24 667M
202004 -
2021 -
2022 -
2023 - 1402
2024 -
202401 - Verify completed without an error, reported in another record.
202402 - ref SDS 24 P59O
202403 -
202404 -    Since Power Management has been disabled in the BIOS and in W2K,
202405 -    this may have enabled verify to run successfully, since the monitor
202406 -    and hard drive did not enter suspend mode.
202407 -
202408 - Will let system wait for 20 minutes or so before resuming activity.
202409 -
202410 -
202411 -
202412 -  ..
202413 - W2K Power Management Turned Off
202414 - Power Management D850GB Intel Main Board with W2K
202415 - D850GB Intel Main Board Power Management
202416 -
202417 - Follow up ref SDS 23 MT2R, ref SDS 9 AH4K.
202418 -
202419 - As a result of system crash reported above, where the monitor and hard
202420 - drive would not return from "off" in suspend mode,
202421 - changed these settings back to the original OEM
202422 - condition.
202423 -
202424 - Power Management settings for W2K are now set to "never."
202425 -
202426 - Power Management in BIOS was reported disabled on 010202. ref SDS 9
202427 - QY4K
202428 -
202429 -     A few weeks later, tried original w2k power management settings
202430 -     shown on 010202, ref SDS 9 056F, and disabling power management in
202431 -     the Intel BIOS, also mentioned on 010202. ref SDS 9 QY4K
202432 -
202433 -     This combinaion of using only suspend power management settings
202434 -     for w2, and not using stand by nor hibernation, and disabling
202435 -     power management in the BIOS, seems to work.
202436 -
202437 -
202438 -
202439 -
202440 -
202441 -
202442 -
202443 -
202444 -
202445 -
202446 -
202447 -
2025 -
2026 -