CONTACTS 
0201 - The Wendling Group                 916 965 4933
020101 - Mr. Jim Wendling; Managing Partner

SUBJECTS
SDS Marketing Sales Contacts
Testimonials on product
Demo SDS via Web Site
Customer Requests for Information
SDS Records on Web Generate Inquiries
Knowledge Space Saves Time Money Accurate Competence Augment Intellig
Knowledge Repository Organizational Memory History Experience Diary C
Organizational Memory Knowledge Repository Capture Experience Defines
Executive Training Management Support SDS

1311 -    ..
1312 - Summary/Objective
1313 -
131301 - Follow up ref SDS 10 0000, ref SDS 9 0000.
131302 -
131303 - Received ref DRT 1 0001 from Jim Wendling asking about following up a
131304 - telecon on 930128 that discussed SDS marketing. ref SDS 2 0001
131305 -
131306 - The last contact with Jim was on 930303.
131307 -
131308 - This seems to be another example of people bumping into SDS records on
131309 - the Internet, while researching various issues, as reported on 001212.
131310 - ref SDS 16 0001
131311 -
131312 - Submitted ref DIT 1 0001 linked to the record on 930128, ref SDS 2
131313 - 0001, and explaining how to answer his question about what happened
131314 - as a result of that call.
131315 -
131316 - Cited....
131317 -
131318 -     1.  Jim's report of handing our SDS brochures and reading from
131319 -         testimonials in the record on 930224. ref SDS 9 0001
131320 -
131321 -     2.  Jim was concerned that fear of accountability restrains many
131322 -         people from improving their management practice, reported on
131323 -         930208. ref SDS 5 5L5M
131324 -
131325 -     3.  PG&E endorsed SDS. ref DRP 5 8444, on 950110. ref SDS 11 9482
131326 -
131327 -     4.  USACE endorsed SDS. ref DRP 6 6172, on 970418. ref SDS 12 3368
131328 -         and said it saves a lot of money, ref DRP 7 0001, as reported
131329 -         on 971008. ref SDS 13 2979
131330 -
131331 -     5.  Note fear of accountability is a strong cultural force against
131332 -         improving management, reported at Intel on 990527. ref SDS 14
131333 -         1233, but demand is growing for ways to improve earnings and
131334 -         performance, as seen from the record on 990924, ref SDS 15
131335 -         0001, where the letter explains the high cost of medical
131336 -         mistakes. ref DIP 7 0001
131337 -
131338 -
131339 -
131340 -
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131342 -
1314 -
1315 -