CONTACTS 
0201 - Mountain Computer Engineering        415 263 1990 fax or 800...
020101 - Mr. JT Neville; Director of Engineering  =202 Ext
020102 - jt@mcex.net
020103 - Technical Department

SUBJECTS
Norton Virus Program

0503 -    ..
0504 - Summary/Objective
0505 -
050501 - Follow up ref SDS 18 1716, ref SDS 16 1716.
050502 -
050503 - Last night I purchased the new version of Norton Ant-virus program
050504 - that runs on Windows 2000 at following location...
050505 -
050506 -
050507 -             http://www.symantecstore.com/Category/0,1257,2-1-1,00.html
050508 -
050509 -
050510 - Had difficulty downloading.  It crashed about 3 or 4 times.
050511 -
050512 - This morning tried it again and was successful; received following...
050513 -
050514 -          Delivery ID:     11525
050515 -          Delivery Time:   04/30/2000 at 07:14
050516 -          Delivered From:  Symantec
050517 - ..
050518 - Product Code:    196 Product Name:    Norton AntiVirus 2000
050519 - WinNT Product License...
050520 -
050521 -      I:\00\02\Vbox\Licenses\Norton AntiVirus 2000
050522 -      WinNT-04.30.2000-07.14.VLF3
050523 -
050524 - Packing slip is located in...
050525 -
050526 -
050527 -      I:\00\02\Vbox\Packingslips
050528 -
050529 -
050530 - The program code was loaded in the following directory...
050531 -
050532 -      ..
050533 -      I:\00\02\Vbox\installers
050534 -
050535 -
050536 - We currently have a version of this program installed in...
050537 -
050538 -
050539 -                 h: 00 16
050540 -
050541 -
050542 - Removed that code first.
050543 -
050544 - Copied the files from
050545 -
050546 -
050547 -      I:\00\02\Vbox\installers\Symantec_Norton AntiVirus 2000 WinNT_6.0_en-us
050548 -
050549 -
050550 - ...to...
050551 -
050552 -
050553 -                 h: 00 16
050554 -
050555 -
050556 - ...and renamed Symantex_Norton...etc., so the path is...
050557 -
050558 -
050559 -            h:\00\02\install\installers\navnt
050560 -
050561 - ..
050562 - Ran
050563 -
050564 -
050565 -            h:\00\02\install\installers\navnt\setup.exe
050566 -
050567 -
050568 - Seemed to install correctly.
050569 -
050570 - Shared Symantec files will be installed to:
050571 -
050572 -
050573 -             I:\Program Files\Symantec
050574 -
050575 -             I:\Program Files\Common Files\Symantec Shared
050576 -
050577 -
050578 -  ..
050579 -  Norton AntiVirus setup will automatically:
050580 -
050581 -         1.  Update startup files
050582 -         2.  Update the Windows registry
050583 - ..
050584 - This didn't work.
050585 -
050586 - Tried to run Norton, and it failed.
050587 -
050588 -  ..
050589 - Tried using dial-up connection, and this time the registration worked,
050590 - got number...
050591 -
050592 -
050593 -                     041 0930 802 3432
050594 -
050595 -
050596 - Account ID.....
050597 -
050598 -
050599 -                        76074271
050600 -
050601 -
050602 - Ran Norton Antivirus.  It scanned 115K files not viruses found.
050603 - ..
050604 - Was able to download updated virus profiles only by using the
050605 - dial-up connection.  Norton would not recognize the Pac Bell DSL
050606 - connection.
050607 -
050608 -  ..
050609 - Received ref DRT 1 0001 showing transaction for order number...
050610 -
050611 -
050612 -                        SYMBYD9772872
050613 -
050614 -
050615 - ...which is the invoice and shows the amount of the purhcase:  $36.
050616 - ref DRT 1 0989
050617 -
050618 -     [On 010222 Norton failed to run on c13 and the program to remove
050619 -     it would not run; had to install on another drive, then delete it,
050620 -     and finally it would run. ref SDS 21 0001
050621 -
050622 -     [On 020330 same problem occurred; purchased MacAfee. ref SDS 22
050623 -     0001
050624 -
050625 -
050626 -
050627 -
050628 -
050629 -
050630 -
050631 -
0507 -