CONTACTS 

SUBJECTS
Virus Notice from Jennifer that Patty Sent Email Hi That is a Virus
Norton Failed to Execute on C11
Virus Protection
Acquisition

0806 -    ..
0807 - Summary/Objective
0808 -
080801 - Follow up ref SDS 2 0000, ref SDS 1 0000.
080802 -
080803 - Called the house today in San Francisco and got Jennifer's message
080804 - from yesterday saying that Patty's office was hit by a virus that was
080805 - self-propagating by sending infected files a lot of people in the
080806 - email address books of employees.
080807 -
080808 -       [On 020331 several files were infected by a virus and were
080809 -       removed on c11. ref SDS 3 3Z9I
080810 -
080811 - Jennifer's message said the suspect email described a screen saver
080812 - program.  I had already opened this message and tried the attachment
080813 - thinking it was from Patty, and so was something she wanted me to see.
080814 - ..
080815 - Tried running Norton virus protection, and got error message
080816 - saying there is not enough disk space to run the program.  Since we
080817 - have plenty of memory, this indicates the program is failing, similar
080818 - to the what happened on 010222. ref SDS 2 WO4K
080819 -
080820 - Norton virus program was purchased and installed on 000430.
080821 - ref SDS 1 0001
080822 - ..
080823 - Tried purchasing an update at the Interent address in the record
080824 - on 000430, but found that there a number of new programs.
080825 - ..
080826 - Tried updating using online Live Update.
080827 - ..
080828 - Routine wanted a subscription number:  Got following....
080829 -
080830 -
080831 -                     041 0930 802 3432
080832 -
080833 -
080834 - ....from the record on 0004030, ref SDS 1 GM6J,
080835 -
080836 -
080837 -                       SYMBYD9772872
080838 -
080839 - From the same record on 0004030, ref SDS 1 FM7M,
080840 -
080841 - Didn't work, so tried...
080842 -
080843 -
080844 -                         11525
080845 -
080846 -
080847 -  ..
080848 - Decided to purchase Norton 2002 cost............. $44.96
080849 -
080850 -            Customer Number: 915246160
080851 -
080852 -            Order Date: 31-MAR-02
080853 -
080854 -            Order Number: 918150846
080855 -
080856 - We could not download for some reason.
080857 -
080858 - Turns out this is a 3 hour operation, so cancelled the order.
080859 -
080860 - Tried to remove the Norton program in h: 00 16
080861 - ..
080862 - Got an error message saying...
080863 -
080864 -
080865 -              h: 00 16 navntisu
080866 -
080867 -
080868 - ...is missing.
080869 -
080870 -  ..
080871 -
080872 - So, the thing will not run, cannot update and cannot remove it. Cannot
080873 - use the procedure figured out on 010222, because cannot find the
080874 - installation code. ref SDS 2 QY4N
080875 -
080876 - The usual mess.
080877 -
080878 -      [On 020331 found installation code and was able to eventually
080879 -      remove Norton from c11, c12 and c13. ref SDS 3 BL9F
080880 -
080881 -
080882 -
080883 -
080884 -
080885 -
080886 -
0809 -

SUBJECTS
Virus Notice from Jennifer that Patty Sent Email Hi That is a Virus
Norton Failed to Execute on C11
Virus Protection
Acquisition
McAfee Office 2000 for W95 and W98
C11 Install McAfee Office for W95 and W98

1209 -
120901 -  ..
120902 - McAfee Virus Program v 6.0
120903 -
120904 - Tried to download McAfee.  Found a location...
120905 -
120906 -
120907 -         http://www.mcafee-at-home.com/
120908 -
120909 - ..
120910 - This location has a link to McAfee v. 6.0....
120911 -
120912 -
120913 -     http://www.mcafee-at-home.com/products/virusscan/default.asp?m=1
120914 -
120915 -
120916 - There is an option for downloads that says "buy now."  I tried this,
120917 - but it took to a process that included shipping charges.
120918 -
120919 - Ron Jr. and Amy are coming over today, so called and asked Ron to
120920 - bring a copy of his anti virus program.
120921 -
120922 - He brought McAfee Office for W95 and W98.
120923 -
120924 - ..
120925 - Will try installing on...
120926 -
120927 -
120928 -                    e: 00 06
120929 -
120930 -
120931 - ....initially, because we have 1.2 GB
120932 -
120933 -    [On 020331 purchased McAfee and downloaded on c13 in the City and
120934 -    transferred to c12 then to c11 to correct the problem. ref SDS 3
120935 -    0001
120936 -
120937 -
120938 -
120939 -
120940 -
120941 -
120942 -
120943 -
120944 -
1210 -