Symantec Corp. Customer Service
10201 Torre Avenue
Cupertino, CA 95014-2132
symantecstore@beyond.com


Date: Sat, 29 Apr 2000 22:26:49 -0700 (PDT)


Mr. Rod Welch
rowelch@attglobal.net
The Welch Company
440 Davis Court #1602
San Francisco, CA 94111 2496

Subject:   About your order with ShopSymantec

Dear Rod Welch,

Thank you for shopping with ShopSymantec, powered by Beyond.com. This email includes complete information about your order.

DOWNLOAD SOFTWARE FROM OUR WEB SITE

Your order contains downloadable software, which means that you will need to download software from our website to your computer. To download your new software, visit the following page and follow the instructions.

http://www.symantecstore.com/find.htm?9772872

If you experience difficulty downloading your purchase or have other questions, please visit our Customer Service Center where you will find answers to our most frequently asked questions. Go to:

http://www.symantecstore.com/Pages/Support/

ABOUT YOUR ORDER



Order Number:  SYMBYD9772872
Order Date:   Apr 29 2000 10:25:30:680PM
Name:         Rod Welch
Email:        rowelch@attglobal.net
Phone:        415 781 5700
Company:

Billing Address:

     Rod Welch
     440 Davis Court
     #1602
     San Francisco, CA 94111
     U.S.

                                                             Unit        Ext
#  Product Name & Description          Delivery     Qty     Price      Price
 

============================================================================
1  Norton AntiVirus 2000 6.0 for WinN Electronic     1     $36.00     $36.00
                                       Download
   SYMANTEC
   SN104835
----------------------------------------------------------------------------
                                                   Subtotal:          $36.00
                                                        Tax:           $0.00
                                        Shipping & Handling:           $0.00
                                                 ===========================
                                                      Total:          $36.00


Product purchased at upgrade price is not eligible for manufacturer's
rebate.

BILLING INFORMATION

Your next monthly statement will show a charge from "BEYOND *SHOP SYMANTEC"
for the total amount displayed above.

Sincerely,



Symantec Corp. Customer Service
symantecstore@beyond.com
Post Script Did you know you may subscribe to Symantec's Technical Support News Bulletins? In subscribing to these confidential mailing lists, you will receive the following benefits free of charge: • Up-to-date notifon of product upgrades • Latest offerings Technical Support • Product tips & t For more information, please visit: http://www.symantec.com/techsupp/bulletin/index.html