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S U M M A R Y


DIARY: March 4, 2000 06:48 PM Saturday; Rod Welch

Knowledge Management design envisages people as core of system.

1...Summary/Objective
2...People Core of Knowledge Management


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CONTACTS 

SUBJECTS
People Core Capability Knowledge Management, Eugene, 000304
Core Engine Knowledge SDS Intelligence
People Core KM Knowledge in their Head

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 5 0000, ref SDS 4 0000.
060702 -
060703 - Eugene submits professional article reviewing challenges and
060704 - development paths people are considering for KM.  To help resolve the
060705 - ambiguity of mental maps, one authority proposes people must be the
060706 - core of knowledge management.
060707 -
060708 -     [On 000307 reviewed using seniors for Communication Managers to
060709 -     support Knowledge Management. ref SDS 6 4377
060710 -
060711 -     [On 000314 submitted letter to Colloquium linked to analysis on
060712 -     000307. ref SDS 7 0005
060713 -
060714 -     [On 000317 submitted separate letter on this. ref SDS 8 0005
060715 -
060716 -     [On 000723 Cliff Joslyn reports LANL debriefing engineers who
060717 -     worked on Manhatten project and nuclear development, to get their
060718 -     knowledge before they die. ref SDS 9 7845
060719 -
060720 -
060721 -
0608 -
0609 -
0610 - Progress
0611 -
061101 -  ..
061102 - People Core of Knowledge Management
061103 -
061104 - Received ref DRT 1 0001 from Eugene Kim submitting the address for a
061105 - web source on knowledge management.  It is an article
061106 -
061107 -
061108 -                   Computer Business Review
061109 -
061110 -
061111 -    http://www.computerbusinessreview.com/issue/309e_2ae.html
061112 -
061113 -
061114 - Eugene says the article discusses the difficulty of reusing knowledge
061115 - in people's heads, automation versus augmentation, XML's potential
061116 - role in knowledge management, etc. ref DRT 1 0001
061117 -
061118 - Eugene provides an extract....
061119 -
061120 -     "Indeed, some knowledge management vendors envisage that people
061121 -     need to be at the core of any knowledge management system.
061122 -     Edinburgh-based Orbital Software's vision of knowledge management
061123 -     is based on human experts actively contributing to an
061124 -     ever-expanding database of information. Its Organik software
061125 -     enables employees to search for answers to specific questions
061126 -     within the database. If they are unable to find an answer, the
061127 -     system suggests experts elsewhere in the company who might be able
061128 -     to help. Any answers provided by human experts are then filed in
061129 -     the database so that future queries can be dealt with
061130 -     automatically."
061131 -
061132 -       [On 000307 Doug Engelbart commends an article by Gene Bellinger
061133 -       defining "knowledge", "learning" and explaining "knowledge
061134 -       mangement" as "on-demand" access to information. ref SDS 6 4012
061135 -
061136 - This still leaves open the question of the engine for knowledge
061137 - management, raised by Eric Armstrong on 000208, ref SDS 1 8960, and
061138 - again on 000212. ref SDS 2 8960  Saying "people" are the core of
061139 - knowledge management is like saying the "sun" is source of sunlight.
061140 -
061141 - The question is what can be done, if anything, to augment people, in
061142 - the same way that a prism magnifies light.
061143 -
061144 -     [On 000307 reviewed using seniors for Communication Managers to
061145 -     support Knowledge Management. ref SDS 6 4377
061146 -
061147 -     [On 000314 submitted letter to Colloquium linked to analysis on
061148 -     000307. ref SDS 7 0005
061149 -
061150 -     [On 000317 submitted separate letter on this. ref SDS 8 0005
061151 -
061152 -     [On 000723 Cliff Joslyn reports LANL debriefing engineers who
061153 -     worked on Manhatten project and nuclear development, to get their
061154 -     knowledge before they die. ref SDS 9 7845
061155 -
061156 -
061157 -
061158 -
061159 -
061160 -
061161 -
061162 -
061163 -
061164 -