THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
March 25, 2002
03 00050 61 02032501
Mr. Garold L. Johnson
Intelligence Anytime Anywhere on the Internet
Paperless Office a New Way of Thinking and Working|
Thanks very much for feedback in
today commenting on the
redundant link feature recently added to SDS. In addition to your guidance,
credit also goes to
for original inspiration in his NLS program
developed at SRI, and more recently to
who developed purple numbers
based on Doug's earlier work.
Your three (3) letters today submitted via email....
...illustrate significant leverage for improving productivity through
better communication and collaboration from applying redundant links in the SDS
(see POIMS and
Jack Park's letter on May 3,
2000). Flexible structure and organization in
make it possible to convert a
larger share of daily working information into useful
intelligence that makes communication and collaboration effective.
SDS and Purple numbers
Issues with sample "purple number" files
Questions on SDS redundant links
Many people feel that better communication and collaboration drive
productivity of management for saving time and money. These ambitions have
because improvement has proven harder to accomplish than expected.
this point in his book Management Tasks, Responsibilities and Practices
reviewed on November 30, 1993. For example, SRI had important discussions with
about this subject, reported during a meeting on October 17, 2000. A few
related slow progress improving collaboration at SRI.
A year later,
worried on October 3, 2001
that productivity is paralyzed because it
is too hard to find anything; a short time after Eric's report,
collapsed because it could not align
daily work with objectives, requirements and commitments, reported on February
For many years, SDS has provided a new way of working
as noted by the U.S. Army Corps of Engineers on March 28, 1997 (see as well
letter on September 16, 2001, and on September 24 comments by
Morris Jones). Similarly, Gary's initial experience today
using redundant links indicates a
further boost in productivity by making it faster and easier for people, who do
not have enough time to work with SDS, to none-the-less benefit from
organizational memory, based on stronger
addressability that Doug called out in a letter on April 5, 2000.
Knowledge Management will remain hard work capturing the record, crafting
an effective story for shared meaning and tending the
garden of knowledge.
fixing the car, mowing the lawn, accounting, writing a novel, medical and legal
work, or engineering to design software, buildings, and an effective national
security, skills, tools and time must be
applied diligently in order for KM to be effective helping people.
SDS makes it
faster and easier, but converting information into knowledge is still
as the Colloquium heard on March 7, 2000. As well, the letter on September
20, 2000 pointed out that there is no evidence so far
for KM has been eliminated; this means KM cannot be learned in 20 minutes.
However, it now appears that redundant links may make the work product of
Knowledge Management valuable enough to
tweak the wheels of progress for helping a broad spectrum of
people advance from information to a culture of knowledge. Delivering benefits
for a lot of people to improve the work is the secret of lifting civilization.
THE WELCH COMPANY
- Doug Engelbart
- Morris Jones
- Bill DeHart
- Jack Park
- Stuart Harrow
- Jeff Conklin
- Eugene Kim
- Denis Henmi