THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700



Date: Thu, 22 Aug 2002 17:15:43 -0700

02 06 01 61 02082202




Mr. Jack Park
jackpark@thinkalong.com
Street address
Palo Alto, CA Zip
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Subject:   Weblogs, Grove and Groove

Dear Jack,

Jack,

Thanks for your letter today explaining the difference between Grove and Groove technologies. I was confused. Your clarification cleared things up.
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Are there examples where anyone has used Grove to provide addressability to documents. Typically, documents are not terribly interesting; rather the issues within documents and the accumulation of ideas that refine understanding over time are of great benefit, as pointed out by Mary Keeler on May 18, 2000, which is easily accomplished by adding addressability to align information with original sources. Recall that on April 5, 2000 Doug Engelbart called for addressability to strengthen accuracy of knowledge; but, just two days ago on August 20, powerful social barriers were revealed by Murray Altheim and Eric Armstrong that resist accurate communication. Are there examples of anyone using addressability created by Grove to grow the knowledge of an enterprise, as Ozzie talks about in his weblog? Doug Engelbart discusses addressability to improve the enterprise, as well, in his 1992 paper. Does Doug know that Grove has solved the problem; or, is there more to it?
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On Groove, I looked further at some writings by Ozzie...

(note, Ozzie didn't seem to use Grove to apply uniform addressability, but this is a few paragraphs down at....

http://www.ozzie.net/blog/categories/groove/2002/08/20.html#a46
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...), and Ozzie says in part....

"Second, for the line-of-business that generally creates custom Notes applications, [Groove] enables the ability to rapidly assemble teams, manage documents and projects, make decisions, and solve problems across enterprise boundaries - all without having to fund IT to host new Domino servers in the DMZ - a costly and time-consuming process, or to fund their external hosting - unsecured and disconnected from enterprise systems. LOB users can create new shared spaces as needed, and developers can rapidly build applications using such powerful products as VisualStudio.NET, to connect Groove shared space data to extant Notes databases as well as to other products such as SharePoint Portal Server."
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Setting aside discussion about Domino servers in the DMZ and LOB users, etc., Ozzie's explanation of using LN with Groove to "...assemble teams, manage documents and projects, make decisions, and solve problems across enterprise boundaries," sounds like the OHS/DKR.
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Has anyone investigated to see how this is done? Sounds like a great feature for Nexist.

Just wonder what is meant by "manage documents and projects"? For example you have discussed implementing management rules through Nexist. Does Groove do this? To illustrate, review on 950721 of PMBOK and ISO standards showed a couple of rules they talk about are (1) "continual learning," and (2) "traceability to original sources," although when you boil it down they mean largely the same thing, i.e., continually making connections that show and maintain cause and effect over time. More recently, review of the Federal Acquisition Regulations (FAR) showed similar rules because understanding causation helps make decisions for managing projects.
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How is this implemented by Groove? Is Groove the method in your letter on October 25, 2000, discussing an "engine" with Paul Fernhout? Are Grove and Groove complementary so that addressablity helps manage documents, projects and making decisions? Just seems like all of the pieces are there for great things to happen.
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If John has time, maybe he can point out which of the KM solutions listed in the proven template he submitted on 020610 accomplish Ozzie's ideas for enterprise management with Grove, Groove and LN. Would like to see some work product showing time and money saved, etc.
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What seems most striking, however, is how all of this enterprise management sits with the CEO who is worried about accountability?
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People writing things down in weblogs and on "secure" intranet servers creates an inherent audit trail because servers are backed up; people download to notebooks in order to work at home and while traveling. It is too difficult for participants on the ground to recognize gaps in the record during the heat of battle that later cause mistakes, absent proactive intelligence. For example discussing health care on July 29, 2000 Tom Munnecke noted transformation issues arise from worry that an enterprising engineer will design a "worm" or virus to mine electronic records for actionable scenarios, giving new meaning to the phrase "ambulance chasers"...
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Has worry about accountability come up with Grove, Groove and Weblogs?

Sincerely,



Rod Welch
rodwelch@pacbell.net
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Copy to:
  1. Maloney, John, jtmalone@pacbell.net