CONTACTS 
0201 - Wideman, R. Max                    604 736 7025
020101 - Mr. R. Max Wideman

SUBJECTS
Wideman Associates
People, Industry Contacts
Glossary (PM)

1205 -    ..
1206 - Summary/Objective
1207 -
120701 - Follow up ref SDS 59 0000, ref SDS 58 0000.
120702 -
120703 - Received another letter from Max Wideman, ref DRT 1, that recommends a
120704 - source on human limitations handling information, and how people can
120705 - do better. ref DRT 1 7992
120706 -
120707 -      [On 990228 sent a response. ref SDS 62 0000]
120708 -
120709 - He suggests doing an Internet search, but there do not seem to be any
120710 - search criteria in his letter.
120711 -
120712 - Actually, it looks like it may be the "subject" of his letter...
120713 -
120714 -                          PMGloss
120715 -
120716 -    ... I did a search for PMGloss and got no hits.
120717 -
120718 -     [On 990303 this was a mistake. ref SDS 63 0920]
120719 -
120720 -
120721 -
120722 -  ..
120723 - Cost Savings a Miricle
120724 -
120725 - On 970703 Max suggested showing "cost savings" from adding metrics to
120726 - communications would interest business people. ref SDS 13 2294  On
120727 - 971008 the government reported substantial savings from reducing
120728 - "rework" ref SDS 20 1273, which Max cited on 970713. ref SDS 14 1817
120729 -
120730 - On 971007 Max reviewed "rework" concept. ref SDS 19 3889  Savvy
120731 - executives questioned that substantial savings can come from adding
120732 - intelligence to management.  Intelligence seems like extra cost.
120733 -
120734 - On 981027 the government reported with "certainty" that Communication
120735 - Metrics saved $190K more than was reported on 971008. ref SDS 50 7315
120736 -
120737 - Why was this a "miricle"?
120738 -
120739 - Also on 981027 the government reported that it saved $35M on a $43M
120740 - project by paying the contractor an extra $30M. ref SDS 50 9152
120741 - ..
120742 - One conclusion is that regardless of cost savings, people are
120743 - afraid of adding intelligence to managment because of accountability
120744 - and ego, as reviewed on 980405. ref SDS 31 5065  See for example the
120745 - meeting on 990224. ref SDS 60 5200
120746 -
120747 -    [On 990804 Palanza's network bookkeeping system allocates credit
120748 -    fairly to make accountability a positive factor. ref SDS 64 0306]
120749 -
120750 - Leadership with a broader vision may be a miricle. ref OF 2 5653
120751 -
120752 -
120753 -
120754 -