CONTACTS 
0201 - Wideman, R. Max                                                                                                                                                    O-00000665 0101
020101 - Mr. R. Max Wideman

SUBJECTS
Demo SDS via Web Site
Wideman Associates
Clear Concise Complete Notes, Needs Special
Map Needed for Linked Web Pages
Repository of Information
Enterprise Workflow
Repository of Experience
Glossary (PM)
Definition of Communication

1711 -
1711 -    ..
1712 - Summary/Objective
1713 -
171301 - Follow up ref SDS 43 0000, ref SDS 42 0000.
171302 -
171303 - Received letter from Max with link to a new glossary he prepared on
171304 - project management.  Availability on the web may make using the
171305 - glossary faster and easier, and so help accomplish the real goal of
171306 - building common use of the language.
171308 -  ..
171309 - Submitted ref DIT 1 with link to this record.
171310 -
171311 -     [On 990222 received response. ref SDS 53]
171312 -
171314 -  ..
1714 -
1715 -
1716 - Progress
171701 -  ..
171702 - PM Web Site and Glossary Support Knowledge Management
171703 -
171704 - Received ref DRT 1 from Max giving notice and access to a web site for
171705 - the...
171706 -
171707 -                    Project Management Forum
171708 -
171709 -    ...at....
171711 -                  ..
171712 -                 http://www.pmforum.org/warindex.htm
171714 -  ..
171715 - It has a glossary for project management under "Library," as explained
171716 - in Max's letter. ref DRT 1 0510
171718 -  ..
171719 - This new resource helps create a useful "knowledge space" that
171720 - supports Communication Metrics, as reviewed on 990126 in connection
171721 - with a Focus Group for "online books." ref SDS 47 8669  It is a step
171722 - toward the paperless/virtual office, part of the Enterprise Workflow
171723 - goal Max was researching on 970820. ref SDS 14 3345
171725 -  ..
171726 - Another new buzz word making the rounds is "Knowledge Management,"
171727 - reviewed on 990213, ref SDS 51 7696, and earlier on 980828.
171728 - ref SDS 44 PQWP
171730 -  ..
171731 - The PM Forum site seems to be separate, but is supported by PMI.
171733 -  ..
171734 - I looked at the glossary.  Seems to have been prepared by Max, and it
171735 - was a lot of work.  A ready source for definitions helps make
171736 - communication clear, concise and complete, as reviewed on 980824...
171737 - ref SDS 43 2793 and explained in POIMS. ref OF 1 1218
171739 -  ..
171740 - Moving around in the glossary with links is helpful.
171742 -  ..
171743 - Very impressive bio on Max.
171745 -  ..
171746 - Does Max provide the query tracking feature he suggested on 980824?
171747 - ref SDS 43 4920
171748 -
171749 -      He might note, Trellix has a mapping feature which was reviewed
171750 -      on 990209. ref SDS 48 7203
171751 -
171752 -    [On 990222 Max does not mention this matter. ref SDS 53 4968]
171753 -
171755 -  ..
171756 - Communication is about Community, Shared Meaning, Cooperation
171757 -
171758 - "Communication" is defined as transferring information, but the
171759 - glossary has no definition for information, nor for knowledge, wisdom,
171760 - etc.
171761 -
171762 -      Drucker notes that we don't get "communication" by transferring
171763 -      information.  There is more to it. see 931130. ref SDS 2 5567
171765 -  ..
171766 - Consideration might be given to the idea that "communication" both
171767 - conveys and processes information to create community through common
171768 - understanding and continual feedback, so that people can work together
171769 - effectively, i.e., cooperate on a project, in a firm, a town, state or
171770 - nation.  The PMI definition of leadership that mentions "alignment"
171771 - seems useful to build and maintain shared meaning, as the underlying
171772 - process of achieving common understanding. see on 950721. ref SDS 8
171773 - 4421
171774 -
171775 -      The NWO... paper shows communication is a continuum of influences
171776 -      to build and maintain shared meaning. ref OF 2 5846 see also on
171777 -      950327. ref SDS 5 8492
171779 -  ..
171780 - It might be well to sound the alert that "communication" seems easy
171781 - because it seems to be accomplished by talking and listening.  But
171782 - Commununication is actually a very difficult and complex process,
171783 - because people draw different meaning from the same information in a
171784 - discussion, meeting, call or document, and meaning begins to change
171785 - immediately upon leaving one arena and entering another, as reviewed
171786 - on 970829. ref SDS 16 4491
171788 -  ..
171789 - As a result, risk management which typically focuses on insurance and
171790 - contingency analysis, really begins with a system of effective
171791 - "metrics" for communication.
171793 -  ..
171794 - Where can we can we get such a system? ref OF 2 2864
171795 -
171796 -
171797 - "Communication Management" is defined in the glossary this way...
171798 -
171799 -       The proper organization and control of information transmitted
171800 -       by whatever means to satisfy the needs of the project. It
171801 -       includes the processes of transmitting, filtering, receiving and
171802 -       interpreting or understanding information using appropriate
171803 -       skills according to the application in the project environment.
171804 -       It is at once the master and the servant of a project in that it
171805 -       provides the means for interaction between the many disciplines,
171806 -       functions and activities, both internal and external to the
171807 -       project, and which together result in the successful completion
171808 -       of that project. [D00258]
171810 -  ..
171811 - I would try to simplify....
171812 -
171813 -       Processes for creating, transmitting, controlling and analysing
171814 -       information. Control covers organizing with summary and organic
171815 -       subject strucutre, similar to WBS, and verifying with feedback
171816 -       and alignment to original sources. Interaction between people of
171817 -       all disciplines, and for all functions and activities is planned
171818 -       and focused to align with requirements and prior communication.
171819 -       Internal and external communications require different skills
171820 -       and processes.
171822 -  ..
171823 - Of course, this winds up being close to the POIMS definition of
171824 - "intelligence" ref OF 1 0582, not to mention Communication Metrics, so
171825 - I may be biased. ref OF 1 1106
171827 -  ..
171828 - How do we distinguish this definition from Information Management?
171829 -
171830 -
171831 -
171832 -
171833 -
171834 -
1719 -