CONTACTS 
0201 - Microsoft Corporation                Telephone
020101 - Ms. Stewart Crockett; Technician =Telephone
020102 - Windows Support  425 635 7222 fax 206 936 7329

SUBJECTS
CD ROM Drive Failing
CD ROM, Toshiba 3501B & Soundblaster
Operating System Failed, Explorer.exe
Setup
W98 Setup, 990111

0807 -    ..
0808 - Summary/Objective
0809 -
080901 - Follow up ref SDS 15 0000, ref SDS 13 0000.
080902 -
080903 - Worked much of the day to install operating system because it failed
080904 - on 990108 after fixing the CD ROM problem. ref SDS 12 2636
080905 -
080906 - Continued trying to call Microsoft for support at...
080907 -
080908 -                      425 635 7222
080909 -
080910 -      ...following up work on 990111. ref SDS 15 3071
080911 -
080912 - Could not get through all day because the line was still busy.
080913 -
080914 - Talked to the sales reps at Microsoft...
080915 -
080916 -                      800 426 9400
080917 -
080918 - They say that a lot of people got w98 for Christmas, and so there are
080919 - more than the usual number of calls to Microsoft.
080920 -
080921 -     [On 990118 contacted Microsoft. ref SDS 16 0000]
080922 -
080923 -
080924 -
080925 -