CONTACTS 
0201 - PCtown                               415 788 8696 fax 217 7731
020101 - Mr. Chris Grossman; Sales Executive
020102 - Sales Department

SUBJECTS
CD ROM Drive Failing
CD ROM, Toshiba 3501B & Soundblaster
W98 Failed CPU10, Had to Reinstall

0605 -    ..
0606 - Summary/Objective
0607 -
060701 - Follow up ref SDS 11 0000, ref SDS 9 0000.
060702 -
060703 - Delivered CPU10 to Pctown and received repair order...
060704 -
060705 -                         2192
060706 -
060707 - Took a CD disk that I loaded information onto, and Chris tested it on
060708 - the same drive that we have in CPU11.  We verified that it reads the
060709 - recordable disks.
060710 -
060711 - Chris said it will cost $40 to upgrade to this drive.  I agreed.
060712 -
060713 -
0608 -
0609 -
0610 - 1435 received unit
0611 -
061101 - Chris called and said the unit is ready.
061102 -
061103 - Drove to Pctown and received unit.  I stayed downstairs, while Chris
061104 - went upstairs to get the CPU in the service area.  I heard Chris ask
061105 - the technician if the system was tested.  I did not hear the answer. I
061106 - was in a hurry because I was parked in front of the store in a truck
061107 - loading zone.  Since all they did was swap a CD ROM drive, I did not
061108 - insist on seeing the CPU booted up to make sure everything is working.
061109 -
061110 - Received invoice #24494 in the amount of $40, per agreement, which is
061111 - entered at ref DRT 1 5937.
061112 -
061113 -
061114 -
061115 -  ..
0612 -
0613 -
0614 - 0843
0615 -
061501 - Took CPU10 to Concord.  Set it up and turned on the power.
061502 -
061503 - Got operating system error message on boot up that explorer.exe is
061504 - missing, need to install Windows 98 again.
061505 -
061506 -     [On 990109 could not install w98. ref SDS 12 7620]
061507 -
061508 -     [On 990114 got w98 installed again. ref SDS 13 0408]
061509 -
061510 -     [On 990810 happened on Kathleen's computer. ref SDS 14 4104]
061511 -
061512 -
0616 -

SUBJECTS
My Computer

0704 -
070401 -  ..
070402 - CPU11 Listing of Disk Contents Not Opening Multiple Sessions
070403 -
070404 - I asked Chris about how to get multiple sessions to open.
070405 -
070406 - He said there is a setting.
070407 -
070408 - When I got back to the office, I called back, but Chris was busy, so
070409 - I talked to Kevin.
070410 -
070411 - Kevin said there is a setting, but he does not know what it is.
070412 -
070413 - He will do some research and call me back.
070414 -
070415 - When I picked up the system, got following instructions...
070416 -
070417 -     Open My Computer.
070418 -
070419 -     Open View menu.
070420 -
070421 -     Select Folder Options at bottom of menu.
070422 -
070423 -     Select "Custom" and then click "Settings."
070424 -
070425 -     Select "Open each folder in its Own window."
070426 -
070427 - After doing these steps, the thing did not work.
070428 -
070429 - Actually, this is a different issue.
070430 -
070431 - The instructions Chris gave pertain to opening new windows for each
070432 - new level in the directory structure.  We do not what that to happen.
070433 -
070434 - What we want is to open multiple sessions each time we click on the
070435 - desktop folder program that shows the contents of the computer.
070436 -
070437 - This works in the following way...
070438 -
070439 -    After an initial session is open, if the computer contents program
070440 -    is called again, it will not open another session.
070441 -
070442 -    However, if the location in the first session is changed to show
070443 -    the contents at a lower level by clicking on a drive letter or an
070444 -    application like Control Panle, then if the computer contents
070445 -    program is called, it will open another separate session.
070446 -
070447 -
070448 -
070449 -
070450 -
070451 -
0705 -

SUBJECTS
Network, W95, EtherPCI
Network, EtherPCI LAN
Networking, EtherPCI LAN
Mapping Drives on Network

1107 -
110701 -  ..
110702 - Change Assignment of Partition Drives on Network
110703 -
110704 - Since we added a RW CD ROM drive on 981229, ref SDS 10 0706, it is now
110705 - the K drive.
110706 -
110707 - Formerly K was the J drive on another system connected by network.
110708 -
110709 -      [On 990114 configured CPU10 again. ref SDS 13 6149]
110710 -
110711 - Need to assign C to L on the network, D has to be changed to M, etc.
110712 - as explained in the record on 981229. ref SDS 10 0200,
110713 -
110714 - The procedure is to open the Network application.
110715 -
110716 - Double click on CPU08, which is the networked computer on CPU11.
110717 -
110718 -     This opens a list of drives on CPU08.
110719 -
110720 - Right click on each drive beginning with C on CPU08
110721 -
110722 -     This opens a menu with an option to Map the drive.
110723 -
110724 -     There is also a Map the drive on the main menu.  I tried it and it
110725 -     did not seem to work, but it may have worked and I simply did not
110726 -     click OK.
110727 -
110728 -     Select the drive letter.
110729 -
110730 -        This will look funny initially because for example the D drive
110731 -        is alreacy assigned to L.
110732 -
110733 -        When you select L for C, the display window will show...
110734 -
110735 -             C: on L   08\\D
110736 -
110737 -        Click OK
110738 -
110739 -        A warning message comes up and says L is already assigned to
110740 -        D, to you want to change it to C.
110741 -
110742 -        Click OK.
110743 -
110744 - Do this for each drive.
110745 -
110746 -
110747 -
110748 -
110749 -
110750 -
1108 -