CONTACTS 
0201 - Kwan Henmi                           415 777 4770 fax 5102
020101 - Mr. Denis Henmi; Executive Vice President
0202 - Kwan Henmi                           415 777 4770 fax 5102
020201 - Mr. William Long

SUBJECTS
Developing Leads, Design Firms
Design Professionals
Kwan Henmi, Mission Bay
Demo SDS via Web Site

1206 -    ..
1207 - Summary/Objective
1208 -
120801 - Follow up ref SDS 16 0000, ref SDS 15 0000.
120802 -
120803 - Mission Bay project seems conducive to using Communication Metrics.
120804 - Denis and Bill indicated that the Welch web site shows features that
120805 - support Kwan Henmi objectives for using the Internet, but we need to
120806 - demonstrate cost effectiveness.  Will meet tomorrow to explain web
120807 - site and map plans for marketing to complex projects that need
120808 - "intelligence". ref OF 1 0582
120809 -
120810 -     [On 980917 visited Denis and Bill Long, showed Communication
120811 -     Metrics on the Internet. ref SDS 17 0000]
120812 -
120813 -
120814 -
1209 -
1210 -
1211 - Progress
1212 -
121201 -  ..
121202 - Mission Bay Project Can be Supported by "Intelligence"
121203 -
121204 - Follow up ref SDS 13 5610.
121205 -
121206 - The lead editorial in the SF Chronicle today is on Mission Bay,
121207 - indicating it has the backing of the mayor, and seems to be a viable
121208 - project.  There is a figure of $4B for the project in the editorial,
121209 - which indicates this will be a complex undertaking where effective
121210 - communication is essential.
121211 -
121212 -     [On 990302 article on Mission Bay and UCSF. ref SDS 20 3472]
121213 -
121214 -
121215 -
121216 -
121217 - Bill Will Review Communication Metrics Web Site
121218 -
121219 - Denis is out of the office.  Talked to Bill Long.
121220 -
121221 - Bill said he received my letter ref DIP 9 0000 submitted on 980908
121222 - that confirms our discussion about the potential for Communication
121223 - Metrics to support KW's objectives for using the Internet. see the
121224 - record at ref SDS 14 8424
121225 -
121226 - Bill said he has not reviewed the web site because the matter has
121227 - completely slipped his mind.  He said things have very busy since he
121228 - returned from vacation.
121229 -
121230 - He will review the Communication Metrics web site this morning, and
121231 - try to discuss it with Denis, so that Denis and I can consider the
121232 - matter later today.
121233 -
121234 -
121235 -
121236 -
1213 -
1214 -
1215 - 1412 called Denis
1216 -
121601 - Communication Metrics Supports KW's Objective to Use Internet
121602 -
121603 - Denis has talked to Bill about the Welch methods.  Bill has reviewed
121604 - the Welch web site, and indicated to Denis that it supports their
121605 - objectives to use the Internet for management support, per discussion
121606 - with Denis on 980902. ref SDS 13 7566
121607 -
121608 - Denis and Bill are concerned about how to pay for this new dimension
121609 - of engineering management.
121610 -
121611 -     We did not review the USACE report on 971008 that Communication
121612 -     Metrics saves money with ROI of 10:1, ref DRP 6 0129, received at
121613 -     ref SDS 3 0000, and issued to KW on 971015. ref SDS 4 0000
121614 -
121615 -
121616 -
121617 - Marketing Strategy Requires Demonstration of Added Value
121618 -
121619 - We considered doing some joint marketing, with principals of their
121620 - larger projects, to explain the Communication Metrics and see if they
121621 - would be willing to support the effort.
121622 -
121623 - Denis recognizes that Communication Metrics should result in cost
121624 - savings as reported by the Corps of Engineers, ref DRP 6 0129, for the
121625 - same reason that investing in a Project Manager reduces the cost of
121626 - the work; however, this is still a "hard sell."
121627 -
121628 - I offered to do some pro-bono work to demonstrate the capability by
121629 - providing "intelligence", ref OF 1 0582, on meetings with client
121630 - principals.
121631 -
121632 - This would enable Denis to introduce me and indicate Kwan Henmi is
121633 - evaluating the benefits of adding "metrics" to communication that
121634 - supplements cost and schedule control.  We could explain cost savings
121635 - reported by USACE, ref DRP 6 8555, and explain the need for testing
121636 - new methods, as suggested by Andy Grove at Intel. ref SDS 7 3416
121637 -
121638 - Client would get "intelligence" delivered via Internet, which they can
121639 - assess for effectivenss and cost savings.
121640 - ..
121641 - Denis suggested that I do a lunch meeting for Kwan Henmi to
121642 - introduce Communication Metrics.
121643 -
121644 - Denis will contact Ferez, who schedules the speakers for their
121645 - Thursday lunch meetings.
121646 -
121647 -     [On 980917 met with Denis. ref SDS 18 8436]
121648 -
121649 -     [On 980921 Denis met with Ferez. ref SDS 19 4510]
121650 -
121651 - Denis, Bill and I will meet tomorrow at 1030 for an explanation of the
121652 - web site.
121653 -
121654 -                      http://www.welchco.com
121655 -
121656 -
1217 -