CONTACTS 

SUBJECTS
Web Site Planning, Design
Communication Metrics
Intelligence
Problem Handling, Conflict, Stress
Examples

1007 -    ..
1008 - Summary/Objective
1009 -
100901 - Follow up ref SDS 15 0000, ref SDS 14 0000.
100902 -
100903 - As a result of feedback, will try to improve the web site so that
100904 - examples and explanation sharpens the difference between intelligence
100905 - and ordinary documentation.
100906 -
100907 -    [On 980828 research may warrant distinguishing "intelligence"
100908 -    produced by Communication Metrics from "business intelligence" that
100909 -    is part of "data mining" for marketing which other vendors are
100910 -    offering. ref SDS 20 0000]
100911 -
100912 -    [On 980830 asked Morris about adequacy of these changes. ref SDS 21
100913 -    0000]
100914 -
100915 -
1010 -
1011 -
1012 - Progress
1013 -
101301 -  ..
101302 - Meetings are Simple Way for People to Grasp Benefits
101303 - 00302  Simplify Comm Metrics Web Page, Focus on Benefits
101304 -
101305 - Follow up ref SDS 15 7027.
101306 -
101307 - Got some ideas from Don Harms. ref SDS 17 5125 and from Morris in the
101308 - record at ref SDS 19 3052, which I am trying to apply in the web page
101309 - for Communication Metrics.
101310 -
101311 - Decided to keep the existing page and create a replacement, so we can
101312 - have something to compare.
101313 -
101314 - Line 15, ref OF 8 0001, based on discussion with Don this afternoon,
101315 - and Morris this evening, I want to simplify the Communication Metrics
101316 - web page by...
101317 -
101318 -    1.  Eliminate description of "Management Science" at the beginning.
101319 -        This shortens the page and is likely not within the span of
101320 -        attention managers and executives give a web page.  Links to
101321 -        POIMS and NWO explain the "science" angle.
101322 -
101323 -    2.  Meetings are a key method of implementation, ref OF 8 0000, as
101324 -        a target of understanding and follow up, which is linked to an
101325 -        explanation of process. ref OF 8 6805  A link to USACE report
101326 -        on 970328 explains meeting note process. ref DRP 2 0411
101327 -
101328 -    3.  Explain benefits in language that may be familiar to a large
101329 -        number of executives and managers.
101330 -        ..
101331 -        added sentence that this method provides a history of
101332 -        causation that is useful for claims management, ref OF 8 0000,
101333 -        per Morris' suggestion. ref SDS 18 8520
101334 -        ..
101335 -    4.  Add an "examples" section to deal with the distinction
101336 -        between intelligence and documentation.
101337 -
101338 -        Decided not to to do this, but to link the scope of services in
101339 -        advance of the example, so there is a clear statement of the
101340 -        process and deliverables.
101341 -
101342 -        Actually, decided to provide a second example at ref OF 8 3729,
101343 -        on the Navy Sewer Line, beginning with Tom White's endorsement
101344 -        on 961105. see ref SDS 4 8188  This example links to another
101345 -        one on the mud bucket problem, and so provides a fairly rich
101346 -        set of examples on the practicle use of cause and effect.
101347 -
101348 -        This helps people understand "how" per next para, and Morris'
101349 -        question on 980902. ref SDS 22 3956
101350 -        ..
101351 -    5.  Explain how Communication Metrics accomplishes the tasks
101352 -        needed for "intelligence" ref OF 8 7920, by adding a link to
101353 -        NWO. ref OF 2 6369
101354 -
101355 -        The existing language already said Communication Metrics uses
101356 -        POIMS technology.  I modified this by adding that it
101357 -        accomplishes "intelligence" as an integrated process.  Linked
101358 -        "accomplishes" to explanation that someone is needed to create
101359 -        intelligence, and linked that to the POIMS integrated
101360 -        management cycle, which is linked to the explanation of
101361 -        "intelligence."
101362 -
101363 -          [On 980902 Morris suggested making "how" more explicit. see
101364 -          ref SDS 22 1785, this para 4 accomplishes that suggestion.]
101365 -
101366 -
101367 -
101368 -