THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: August 27, 1998 08:16 PM Thursday; Rod Welch

Modify web site on Communication Metrics examples.

1...Summary/Objective
2...Meetings are Simple Way for People to Grasp Benefits
3...00302 Simplify Comm Metrics Web Page, Focus on Benefits


..............
Click here to comment!

CONTACTS 

SUBJECTS
Web Site Planning, Design
Communication Metrics
Intelligence
Problem Handling, Conflict, Stress
Examples

1007 -    ..
1008 - Summary/Objective
1009 -
100901 - Follow up ref SDS 15 0000, ref SDS 14 0000.
100902 -
100903 - As a result of feedback, will try to improve the web site so that
100904 - examples and explanation sharpens the difference between intelligence
100905 - and ordinary documentation.
100906 -
100907 -    [On 980828 research may warrant distinguishing "intelligence"
100908 -    produced by Communication Metrics from "business intelligence" that
100909 -    is part of "data mining" for marketing which other vendors are
100910 -    offering. ref SDS 20 0000]
100911 -
100912 -    [On 980830 asked Morris about adequacy of these changes. ref SDS 21
100913 -    0000]
100914 -
100915 -
1010 -
1011 -
1012 - Progress
1013 -
101301 -  ..
101302 - Meetings are Simple Way for People to Grasp Benefits
101303 - 00302  Simplify Comm Metrics Web Page, Focus on Benefits
101304 -
101305 - Follow up ref SDS 15 7027.
101306 -
101307 - Got some ideas from Don Harms. ref SDS 17 5125 and from Morris in the
101308 - record at ref SDS 19 3052, which I am trying to apply in the web page
101309 - for Communication Metrics.
101310 -
101311 - Decided to keep the existing page and create a replacement, so we can
101312 - have something to compare.
101313 -
101314 - Line 15, ref OF 8 0001, based on discussion with Don this afternoon,
101315 - and Morris this evening, I want to simplify the Communication Metrics
101316 - web page by...
101317 -
101318 -    1.  Eliminate description of "Management Science" at the beginning.
101319 -        This shortens the page and is likely not within the span of
101320 -        attention managers and executives give a web page.  Links to
101321 -        POIMS and NWO explain the "science" angle.
101322 -
101323 -    2.  Meetings are a key method of implementation, ref OF 8 0000, as
101324 -        a target of understanding and follow up, which is linked to an
101325 -        explanation of process. ref OF 8 6805  A link to USACE report
101326 -        on 970328 explains meeting note process. ref DRP 2 0411
101327 -
101328 -    3.  Explain benefits in language that may be familiar to a large
101329 -        number of executives and managers.
101330 -        ..
101331 -        added sentence that this method provides a history of
101332 -        causation that is useful for claims management, ref OF 8 0000,
101333 -        per Morris' suggestion. ref SDS 18 8520
101334 -        ..
101335 -    4.  Add an "examples" section to deal with the distinction
101336 -        between intelligence and documentation.
101337 -
101338 -        Decided not to to do this, but to link the scope of services in
101339 -        advance of the example, so there is a clear statement of the
101340 -        process and deliverables.
101341 -
101342 -        Actually, decided to provide a second example at ref OF 8 3729,
101343 -        on the Navy Sewer Line, beginning with Tom White's endorsement
101344 -        on 961105. see ref SDS 4 8188  This example links to another
101345 -        one on the mud bucket problem, and so provides a fairly rich
101346 -        set of examples on the practicle use of cause and effect.
101347 -
101348 -        This helps people understand "how" per next para, and Morris'
101349 -        question on 980902. ref SDS 22 3956
101350 -        ..
101351 -    5.  Explain how Communication Metrics accomplishes the tasks
101352 -        needed for "intelligence" ref OF 8 7920, by adding a link to
101353 -        NWO. ref OF 2 6369
101354 -
101355 -        The existing language already said Communication Metrics uses
101356 -        POIMS technology.  I modified this by adding that it
101357 -        accomplishes "intelligence" as an integrated process.  Linked
101358 -        "accomplishes" to explanation that someone is needed to create
101359 -        intelligence, and linked that to the POIMS integrated
101360 -        management cycle, which is linked to the explanation of
101361 -        "intelligence."
101362 -
101363 -          [On 980902 Morris suggested making "how" more explicit. see
101364 -          ref SDS 22 1785, this para 4 accomplishes that suggestion.]
101365 -
101366 -
101367 -
101368 -