THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: August 10, 1998 06:11 AM Monday;
Rod Welch
Web site Knowledge Space, Problem Handlers, Cost Saving, Start Using.
1...Summary/Objective
2...00401 Added Link to Knowledge Space in NWO and POIMS
3...00301 Good Problem Handlers are Experienced Problem Handlers
4...00301 Information Highway Strategic Inflextion Point
5...00301 Added explanation to start using Communication Metrics
6...00301 Added Link to Examples of Cost Savings at PG&E
..............
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CONTACTS
SUBJECTS
Web Site Planning, Design
Communication Metrics
Intelligence
Problem Handling, Conflict, Stress
0806 - ..
0807 - Summary/Objective
0808 -
080801 - Follow up ref SDS 14 0000, ref SDS 12 0000.
080802 -
080803 - Created links to "Knowledge Space" from web page on Intelligence.
080804 -
080805 - In Communication Metrics web page added explanation that good "Problem
080806 - Handlers" are people causing a lot of problems, and linked to recent
080807 - example of IBM. ref SDS 0 7027
080808 -
080809 - In Communication Metrics web page developed under Application and
080810 - Benefits, an explanation of how to start using Communication Metrics.
080811 -
080812 - Developed link under cost savings in Communication Metrics web page,
080813 - between PG&E memo on SDS, and the record of cost savings. This
080814 - supplements USACE memo. ref SDS 0 7412
080815 - ..
080816 - The thing is now fairly complete.
080817 -
080818 - [On 980813 began requesting peer review. ref SDS 15 0000]
080819 -
080820 -
080821 -
0809 -
0810 -
0811 - Progress
0812 -
081201 - ..
081202 - 00401 Added Link to Knowledge Space in NWO and POIMS
081203 -
081204 - Follow up ref SDS 14 0615.
081205 -
081206 - Explained "Knowledge Space" as comprised of linking summary to detail
081207 - and using the organic subject structure, which forms a "garden of
081208 - knowledge."
081209 -
081210 - Linked knowledge space, ref OF 8 6006, to the NWO paper, where I added
081211 - two new headings to identify knowledge space. ref OF 2 4926
081212 -
081213 - Explanation of thinking that occurs beneath the conscious mind which
081214 - is in the NWO paper at ref OF 2 7337, is linked to the record on
081215 - 900303 at ref SDS 1 6831
081216 - ..
081217 - I added a link to the article in Time magazine that says
081218 - thinking occurs in the subconscious.
081219 -
081220 -
081221 -
081222 - ..
081223 - 00301 Good Problem Handlers are Experienced Problem Handlers
081224 -
081225 - Added explanation of managers who handle a lot of problems are unaware
081226 - that they are the cause of the problems. ref OF 7 3488
081227 -
081228 - It uses the phrase "Why is this always happening to me" to show
081229 - frustration about not knowing the cause of problems, which comes from
081230 - the CRM film reviewed on 971229. ref SDS 8 1501
081231 -
081232 - The record on 970110 concerning the Oakland project schedule meeting
081233 - on 961213, is an example. ref SDS 4 2487
081234 -
081235 - Added a link in the NWO.., ref OF 2 0448, to the record on 971229 that
081236 - reviews the CRM film at the location where this subject is discussed.
081237 - ref SDS 8 1501 It has a series of links to a broader list of similar
081238 - problems to show it is common.
081239 -
081240 - [On 980810 Ross cited work environment at IBM entails problem
081241 - handling. ref SDS 13 1125 He feels hard work solves information
081242 - overload problem. ref SDS 13 3379]
081243 -
081244 -
081245 - ..
081246 - 00301 Information Highway Strategic Inflextion Point
081247 -
081248 - Created link to support initial explanation of Communication Metrics
081249 - to organize, analyse, align and summarize details, ref OF 7 3980, to
081250 - Grove's explanation of a Strategic Inflextion Point. ref SDS 10 3151
081251 -
081252 - Added example for people to discover right away what an SDS record
081253 - looks like. ref SDS 5 0000
081254 -
081255 -
081256 -
081257 -
081258 - ..
081259 - 00301 Added explanation to start using Communication Metrics
081260 -
081261 - Follow up ref SDS 12 2759.
081262 -
081263 - Added a para below "Application and Benefits, to explain how to start
081264 - using Communication Metrics, and indicate it takes leadership and time
081265 - to discover how to start using business intelligence. ref OF 7 0583
081266 -
081267 - Provided link to need for leadership, ref OF 7 6805, in the record on
081268 - 980307 reviewing Andy Grove's book. ref SDS 10 4485
081269 -
081270 - Suggest that people start using "intelligence" on major meetings. see
081271 - ref OF 7 6805 Changed the link to the record that explains the need
081272 - for meeting support from the list above, to this para. ref SDS 2 2290
081273 - ..
081274 - Give example, ref OF 7 5837, by linking to the record on 970320.
081275 - see ref SDS 5 0000
081276 -
081277 - Changed description of record we are using as an example, so it
081278 - does not list attendees at the meeting.
081279 -
081280 - Added link to Grove's explanation, ref OF 7 5555, that analysis to
081281 - improve understanding is valuable at Intel. ref SDS 10 3668
081282 -
081283 -
0813 -
SUBJECTS
Web Site Planning, Design
Communication Metrics
Cost Savings
Problem Handling, Conflict, Stress
Cost Savings Increase Span of Management
Trial and Error Hides Inceased Costs in
Cost Savings ROI Communication Metrics
Cost/Benefit, Fear, Faith
2211 -
221101 - ..
221102 - 00301 Added Link to Examples of Cost Savings at PG&E
221103 -
221104 - Follow up ref SDS 14 8488, ref SDS 12 2759.
221105 -
221106 - Line 200, ref OF 7 0583, "Application and Cost Savings" has link to
221107 - PG&E, and this needs to cite specific examples of cost savings.
221108 -
221109 - PG&E cost savings are linked to analysis of avoiding "rework" in
221110 - record on 971008. ref SDS 7 1273
221111 -
221112 - The record on 941004 cites record that developed savings of $100K for
221113 - eliminating requirment for PG&E to construct a transfer trip system on
221114 - the CDWR project. see ref SDS 3 8899
221115 - ..
221116 - On 970523 Merrill Malvini explained cost savings
221117 - opportunities at other organizations. ref SDS 6 7592
221118 -
221119 - Created a link in the PG&E memo.
221120 -
221121 -
221122 -
221123 -
221124 -