THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700


S U M M A R Y


DIARY: July 15, 1998 11:39 AM Wednesday; Rod Welch

Called JPS about FTP failing on Web site.

1...Summary/Objective


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CONTACTS 
0201 - JPS Net                              800 711 5353 fax or 800...
020101 - Mr. Ralph Diaz; Manager  =916 810 8913
020102 - Technical Services =415 376 0121

SUBJECTS
Internet Access Failed
Assemble Records
Continual FTP Failed Access
Reliability
Evaluation

0707 -    ..
0708 - Summary/Objective
0709 -
070901 - Follow up ref SDS 13 0000, ref SDS 11 0000.
070902 -
070903 - This morning I was able to upload a few files.  About 0915 began
070904 - having problems.  The system could not log in.  When when I get logged
070905 - in I was unable to upload a 2K file.
070906 -
070907 -     [On 980716 Welch Web site temporarily lost. ref SDS 14 0000]
070908 -
070909 - It also seems to be very slow for http operations today.  In the past
070910 - this has worked pretty well, but today, it is timing out.
070911 -
070912 - Called JPS and got a message saying they are having problems in
070913 - Northern California.
070914 -
070915 - Talked to Chris Scanlin
070916 -
070917 - He said Bruce is not in.  Chris took my name and asked me to hold on
070918 - while he tries to find someone who can talk to me.
070919 -
070920 -  ..
070921 -
070922 - Chris said they expect to have continuing customer problems until
070923 - they get the system fixed, now scheduled for Friday, 980717.
070924 -
070925 -     [On 980720 seems like service is improved. ref SDS 15 0000]
070926 -
070927 -
070928 -
070929 -
Distribution. . . . See "CONTACTS"