CONTACTS 
0201 - PG&E, Steve Buck                   415 598 7545 fax or 800...
020101 - Mr. Steve Buck

SUBJECTS
Demonstration for New Users
Construction (DPB)
PG&E, Sprint, Bechtel

0905 -    ..
0906 - Summary/Objective
0907 -
090701 - Follow up ref SDS 7 1111, ref SDS 6 1111.
090702 -
090703 -
090704 -  ..
090705 - Gordon Smith at PG&E Needs Communication Help
090706 -
090707 - Followed up work at ref SDS 7 0000, ref SDS 6 9477.
090708 -
090709 - Steve sent an email today responding to my request for the letter he
090710 - received from Gordon Smith's office.
090711 -
090712 - However, Steve's submission this morning did not include anything from
090713 - Gordon's office.  It only returned my email to Steve.
090714 -
090715 - I sent another email explaining this circumstance and asking Steve
090716 - again to forward the email he got from Gordon Smith.
090717 -
090718 - I also called and left a voice mail.
090719 -
090720 -
090721 -
0908 -
0909 -
0910 - 1520
0911 -
091101 - Steve Submitted Response from Gordon's Office
091102 -
091103 - Received ref DRT 1 0000 which is Steve's letter to PG&E CEO, Gordon
091104 - Smith, dated 971012, that transmits my letter, ref DIP 5 0000, also
091105 - dated 971012, issued at ref SDS 6 9477, and which provides the
091106 - analysis on 970908 of Gordon's request for suggestions to improve PG&E
091107 - communications. ref SDS 1 0000
091108 -
091109 - Steve wrote a strong, effective letter, as a voice from the "troops on
091110 - the ground." ref DRT 1 0000
091111 -
091112 - Received ref DRT 2 0000 which is Gordon's letter to Russ Jackson on
091113 - 971013, transmitting Steve's letter to Gordon. ref DRT 1 0000
091114 -
091115 - Received ref DRT 3 0000 which is Russ' letter dated 971014 thanking
091116 - Steve for his letter ref DRT 1 0000
091117 -
091118 - Russ says...
091119 -
091120 -     Thanks for your message to Gordon. He forwarded it to me after
091121 -     reading it. It's helpful that Gordon hears from the field. Thanks
091122 -     again, I know Gordon really appreciates the communication...
091123 -
091124 -     Russ Jackson
091125 -
091126 -
091127 -
091128 -  ..
0912 -
0913 -
0914 - Analysis
0915 -
091501 - Gordon's letter to Russ seems to ask for "comments," ref DRT 2 0000,
091502 - However, "comments" may also simply be a standard part of the email
091503 - program, and so could indicate that Gordon did not read Steve's email.
091504 -
091505 - Russ' letter does not address the merits of the initiative on 970908,
091506 - ref SDS 1 2515, and shows no engagement of the opportunity to improve
091507 - PG&E communications, management and earnings, as requested by Gordon.
091508 - ref SDS 1 8301
091509 -
091510 -     [See telecon with Russ on 971107, ref SDS 9 1991.]
091511 -
091512 - We can constructively follow up by requesting comments Gordon received
091513 - from Russ on the Communication Metrics initiative.
091514 -
091515 -     [Did this at ref SDS 8 1111.]
091516 -
091517 -
091518 -
091519 -
0916 -
0917 -