CONTACTS 
0201 - Corps of Engineers, SFD            415 977 8400 fax 8483
020101 - Mr. Thompson F. Keesling, Architect; Assistant Chief =415 977 8473
020102 - Construction Operations Division =415 977 8480
0202 - U.S. Army Corps of Engineers         202 761 0011
020201 - Mr. James Lovo; Chief, CEMP-EC =202 761 4804 fax 4783
020202 - Construction and Design Branch, CEMP-EC

SUBJECTS
COE Evaluation Communication Metrics
Analysis, Review, Research
Institutionalize Communication Metrics
CE HQ Evaluation
Review Communicaiton Metrics HQ
Downsizing Increases Span of Control

1408 -    ..
1409 - Summary/Objective
1410 -
141001 - Follow up ref SDS 4 0000, ref SDS 2 0000.
141002 -
141003 - Jim Jones was not in, so talked to Jim Lovel.  He has glanced at the
141004 - report, but has not had time to read it carefully because his office
141005 - is busy downsizing.
141006 -
141007 - Sent a confirming letter to Jim Jones on the point about Communication
141008 - Metrics increasing span of management control.
141009 -
141010 - Research of USACE Web site shows consolidation of Engineering and
141011 - Construction in Military Programs.  The new mission statement for
141012 - CEMP-E shows opportunity for Communication Metrics to support
141013 - implementation of management guidelines.  The mission statement also
141014 - indicates basis for CEMP-E to investigate Communication Metrics in
141015 - connection with responsibility to study field office operations.
141016 -
141017 -     [See discusison with Jim Jones on 971016, ref SDS 8 0000.]
141018 -
141019 -
141020 -
1411 -
1412 -
1413 - Called Jim Jones          202 761 0650 or 0649 for Dorothy
1414 -
141401 - There was no answer for Jim, so I called Jim Lovo.
141402 -
141403 -
141404 -  ..
1415 -
1416 -
1417 - 0538 called Jim Lovo          202 761 4804
1418 -
141801 - This follows up our discussion on 970924, ref SDS 1 4839, and my
141802 - letter on 981010. ref SDS 4 4928
141803 -
141804 - Jim said he got Tom's report on cost savings yesterday, but because of
141805 - current focus on reengineering to downsize, he has only had time to
141806 - glance at the report.  This seems to reflect the impact of limited
141807 - span of attention due to expanding span of control, reviewed on
141808 - 971011. ref SDS 5 8866
141809 -
141810 -         [On 971017 Jim Jones cited downsizing to reduce costs as
141811 -         inhibiting management improvements. ref SDS 8 6399]
141812 -
141813 -         [On 990126 snafu due to limited span of attention. ref SDS 11
141814 -         3402]
141815 -
141816 -         [On 990204 downsizing in Op Plan increases risk of mistakes,
141817 -         delay, rework and extra cost. ref SDS 12 6448]
141818 -
141819 -     This answered my first question that Jim has received the report
141820 -     we sent, although it does not indicate if Jim Jones got the mailed
141821 -     printed report.
141822 -
141823 -     [See discusison with Jim Jones on 971017, ref SDS 8 0944.]
141824 -
141825 - Jim then said his boss just walked into his office and he has to meet
141826 - with him on "this."  It was unclear if Jim was referring to the report
141827 - on Communication Metrics, or to downsizing.
141828 -
141829 -     [See discusison with Jim Jones on 971016. ref SDS 8 0000]
141830 -
141831 -     [On 971205 Jim Jones cited focus on downsizing for not having time
141832 -     to study Communication Metrics for cost savings. ref SDS 10 6039]
141833 -
141834 - After this call, I found the USACE Web site and it has a new email
141835 - address for Jim Jones.
141836 -
141837 - Review of HQUSACE web site reflects limited span of attention.
141838 -
141839 -  ..
141840 -
141841 - Submitted ref DIT 1 to Jim Jones that clarifies correlation between
141842 - span of attention and span of control, ref SDS 5 8866.  Linked to
141843 - USACE objectives to downsize, see ref DIT 1 5829.
141844 -
141845 - The impact of limited span of attention seems to be reflected in the
141846 - discussion with Jim Lovo this morning. ref SDS 0 1111
141847 -
141848 -
141849 -
141850 -
1419 -

SUBJECTS
Engr-Const. Division
Construction, Design Branch, Jim Lovo
CCA Guide Implement with SDS
PPM Process, Supervision & Administration
RMS Document System
Lessons Learned, CD10
HQUSACE Web Site

2910 -
291001 -  ..
291002 - USACE Organization, Missions and Functions
291003 -
291004 - As a result of Jim's comments on consolidation, reengineering and
291005 - limited time to consider Communication Metrics, I reviewed USACE Web
291006 - site.
291007 -
291008 -      [On 971016 reviewed Web site for CERL. ref SDS 6 1414]
291009 -
291010 - The USACE Web site shows a Directorate of Civil Works which seems to
291011 - be for harbors, flood control and similar projects.  There is another
291012 - Directorate of Military Programs, which seems to be for construction
291013 - of military installations.
291014 -
291015 - The organization of the Directorate for Military Programs, CEMP shows
291016 - a consolidation of the Engineering and Construction Divisions, CEMP-E
291017 -
291018 - There is a Research Lab to support change management and business
291019 - processes.
291020 -
291021 -      [See telecon with Moonja Kim at CERL, ref SDS 7 line 113.]
291022 -
291023 -
291024 -  ..
291025 - Engineering and Construction Consolidated
291026 -
291027 - Jim Jones is the Deputy Director for the new Engineering-Construction
291028 - Division, CEMP-E.
291029 -
291030 - Jim Lovel is Acting Director for Construction and Design Branch,
291031 - CEMP-EC, under the new division.
291032 -
291033 -      There is no mention of "Project Management" although that may be
291034 -      part of Programs Management Division under MP, to provide
291035 -      planning and coordination between Engineering and Construction,
291036 -      Environmental and project sponsors.
291037 -
291038 -   [On 990507 Jim is Team Leader of Construction Management Team, as
291039 -   shown at ref SDS 13 1104]
291040 -
291041 -
291042 - Military Programs Supports Civil Works, DOD, Federal Agencies
291043 -
291044 - The missions and functions statement is undated, but the Web page was
291045 - updated on 971002.  It indicates CEMP-E supports Civil Works CECW, see
291046 - ref OF 1 line 10.
291047 -
291048 -      This indicates it is not necessary to make a separate submission
291049 -      to CECW for Communication Metrics.
291050 -
291051 - The mission says USACE does world-wide design, engineering and
291052 - construction services for the Army, DOD, other Federal agencies, and
291053 - foreign governments, ref OF 1 1849.
291054 -
291055 -      This provides a broad opportunity to apply Communication Metrics.
291056 -
291057 -
291058 -  ..
291059 - Communication Metrics Supports Missions and Functions
291060 -
291061 - CEMP-E establishes and analyzes performance goals and indicators, and
291062 - provides analyses of USACE-wide performance of engineering and
291063 - construction.  It sets construction management supervision and
291064 - administration (S&A) policies and guidance for MP. Conducts management
291065 - studies of USACE field offices to support policy development and
291066 - facilitate accomplishment of organizational goals and objectives, see
291067 - ref OF 1 3829, ref OF 1 3827.
291068 -
291069 -      Communication Metrics provides critical support for CEMP-E to
291070 -      analyse and implement management practices for engineering and
291071 -      construction, including using the CCA Guide, as set out in the
291072 -      letter dated 970818 transmitting the initial report on
291073 -      Communication Metrics to Jim, ref DIP 1 line 82.
291074 -
291075 -      CEMP-E can review Communication Metrics as part of conducting
291076 -      management studies of field offices, per para 3, ref OF 1 line
291077 -      32; and to analyze cost of doing business, and engineering and
291078 -      construction program execution, per para 4, ref OF 1 line 38.
291079 -
291080 -      Communication Metrics supports function to provide continuous
291081 -      improvement through a "Lessons Learned" data base, under para 1
291082 -      of Construction and Design Branch, ref OF 1 line 64, and also at
291083 -      para 10, ref OF 1 line 115, per CESPN report on 970328, ref DRP 1
291084 -      line 150.
291085 -
291086 -      Communication Metrics supports function to apply regulations and
291087 -      guidance, under para 2 of Construction and Design Branch, ref OF
291088 -      1 line 70.
291089 -
291090 -
291091 -
291092 - Communication Metrics Supports RMS
291093 -
291094 - Missions and Functions under Construction and Design Branch para 9
291095 - supports RMS.  Communication Metrics facilitates this objective to
291096 - ensure management performance does not suffer from learning curve for
291097 - RMS, and will supplement RMS in reducing costs of projects and
291098 - operations, as reported by CESPN, ref DRP 2 line 45, ref DRP 2 line
291099 - 81.
291100 -
291101 - Consideration might be given to citing RMS in connection with
291102 - supporting construction management, and more broadly communication.
291103 -
291104 -
291105 -
291106 - Planning, Scheduling, PM, Risk Management, Staffing
291107 -
291108 - There are no express assignments for these functions, which may be
291109 - assumed to be included in design and construction management
291110 - functions.  As noted PM, above, may be part of Programs.
291111 -
291112 - Cost management and regulatory are expressly listed, and they directly
291113 - impact and are impacted by schedule management, and generally roll up
291114 - into risk management evaluation, including cost/benefit.  Staffing
291115 - directly impacts quality of construction management, and so nominally
291116 - is essential to cost and schedule assessment of project success.
291117 -
291118 - Lessons Learned is in para 10 under Construction and Design, calling
291119 - for feedback incorporated into training and policy and procedure....,
291120 - ref OF 1 line 115.  This is part of long term risk management.
291121 -
291122 -
291123 -  ..
291124 - USACE Records Not Kept Current
291125 -
291126 - "Focuses and Initiatives" section on CEMP-E Web page shows no activity
291127 - for the past year.
291128 -
291129 - "Staff Meetings" on CEMP-E Web page has no activity since March 1997.
291130 -
291131 -     [See correlation with concern about RE work not aligned with
291132 -     project record, ref SDS 8 line 316.]
291133 -
291134 -     [See review of article on using intranets for construction
291135 -     management, ref SDS 9 line 253, ref SDS 9 line 380.]
291136 -
291137 -
291138 -
2912 -
2913 -