THE WELCH COMPANY
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S U M M A R Y


DIARY: August 7, 1995 06:53 AM Monday; Rod Welch

Called Jane at Wharton School of Business on the SDS scenario.

1...Summary/Objective
2...Too Busy Being Busy
3...Follow Up


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CONTACTS 
0201 - Wharton School of Business         215 573 3805 fax or 800...
020101 - Ms. Jane Hiller-Carpenter; Director =215 573 3805
020102 - Corporate Programs

SUBJECTS
Education, institutional courses
Time - Too Busy Being Busy
Information Highway New Environment Needs
Short Cuts on Sound Management Practice
New World Order
Consistent Use of Good Practice Needs
Not Enough Time to use PMBOK, ISO, Other
Wharton School of Business
Busy Being Busy No Time to Save Time Money Learning SDS

1311 -    ..
1312 - Summary/Objective
1313 -
131301 - Follow up ref SDS 13 0000. ref SDS 7 0000.
131302 -
131303 - This is a busy time at Wharton.  Jane has circulated information on
131304 - Communication Metrics, but so far there has been no analysis of what
131305 - this new management science adds to Wharton's executive program.  I
131306 - requested a letter indicating her evaluation and proposed follow up.
131307 -
131308 - Submitted ref DIT 1 0000 confirming our discussion.
131309 -
131310 -
131311 -
1314 -
1315 -
1316 - Discussion
1317 -
131701 - Jane said that since we talked on 950523, ref SDS 7 0001, she has
131702 - taught a class, reported on 950605, ref SDS 10 0001, and been out of
131703 - the country on an assignment for a client.  She said Bob Mittelstaedt,
131704 - who she wants to consider Communication Metrics, is out the country
131705 - for the next two weeks.
131706 -
131707 - I asked if a different strategy for getting Communication Metrics
131708 - reviewed might be indicated?  When we talked in May, Bob was headed
131709 - out of the country. ref SDS 7 5633  Are we in a loop?
131710 -
131711 - Jane said the only other person who can review Communication Metrics
131712 - is the head of Wharton's Information Technology department. She feels
131713 - the proposed curriculum transcends IT, ref SDS 7 1674 (I concur -- see
131714 - for example "Saving IT's Soul," Tom Davenport's article in the April
131715 - 94 HBR reviewed at ref SDS 1 5567, and ref SDS 1 3850 -- calling for a
131716 - broader solution, i.e., a new management science.
131717 -
131718 - I asked if Jane has read the May 24 letter, ref DIP 5 0001, which she
131719 - requested in our discussion on May 23 at ref SDS 7 5548.
131720 -
131721 - Jane said the letter and attached material reflect the kind of impact
131722 - ideas and methodologies that interest Wharton.  She has circulated
131723 - this material but has not received response yet.
131724 -
131725 - I asked Jane if she has done the critical analysis of POIMS and the
131726 - New World Order papers we discussed on April 17, ref SDS 5 0000?
131727 -
131728 - Jane said she has not had a chance to do this yet.
131729 -
131730 -  ..
131731 - Too Busy Being Busy
131732 -
131733 - Jane said this is an extraordinarily busy time for Wharton and so
131734 - normal business procedures are not being followed.
131735 -
131736 -    See also discussion with Jennifer that there is no system to track
131737 -    documents issued and received ref SDS 4 8555.
131738 -
131739 - We noted the irony of a leading business school being too busy
131740 - teaching others how to manage that it cannot investigate a solution to
131741 - the central challenge of the New World Order:
131742 -
131743 -           How to apply sound management practices consistently in the
131744 -           age of the Information Highway.
131745 -
131746 -     ...discussed in the paper on the New World Order..., ref OF 1 line
131747 -     23, submitted to WSB at ref DIP 4 line 29, at ref SDS 2 line 56.
131748 -
131749 -      [On 980307 Andy Grove's book "Only the Paranoid Survive"
131750 -      describes "strategic dissonance" as conduct that differs from
131751 -      policy. ref SDS 14 5517]
131752 -
131753 -
131754 - We considered that this is the best time for Wharton to evaluate
131755 - Communication Metrics because their business is expanding and so can
131756 - afford the investment of looking at new methods.
131757 -
131758 - Jane wants Bob Mittelstaedt to look at Communication Metrics because
131759 - it really entails a new:
131760 -
131761 -        •  Management science
131762 -        •  Information technology
131763 -        •  Implementing Software
131764 -
131765 -    ... and Bob has a particular interest in Information Technology.
131766 -
131767 -
131768 - Follow Up
131769 -
131770 - I asked her to send me a letter setting out her understanding of this
131771 - opportunity, based on prior submittals, including the scenario, ref OF
131772 - 4 line 13.
131773 -
131774 -
131775 -
131776 -
Distribution. . . . See "CONTACTS"