THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700




May 24, 1995

03 00050 95052401




Ms. Jane Hiller Carpenter, Ph.D.
Director
Corporate Programs
Wharton School of Business
255 South 38th Street
Philadelphia, PA 19104 6359

Subject:   Automated Management - POIMS & SDS
Communication Metrics Curriculum
SDS Demonstration

References:

  1. Welch letter Mar 17, 1995
  2. Telecon Jane/Rod May 23, 1995
  3. Definition Communication Metrics, Memo Mar 27, 1995
  4. Communication Metrics - Typical Day

Dear Jane,

Per our discussion yesterday, attached is a preliminary outline of

Communication Metrics curriculum. Hopefully, before you get this we will have scheduled time for you or a colleague to see SDS. My first crack at defining Communicaiton Metrics is in the record on March 27. The typical scenario for implementation, which we talked about today, has headings, so you can browse topics of interest. A prospective dialog with you (I kept the name change until you approve otherwise) illustrates this methodology. Thanks very much for your faith and interest in ideas.

Sincerely,

THE WELCH COMPANY



Rod Welch