CONTACTS 
0201 - Kwan Henmi Arch & Planng           415 626 6766 fax 5231
020101 - Mr. Denis Henmi; Principal
0202 - IBM Desktop Software Mrktg         415 545 2000 fax or 800...
020201 - Mr. Edward Z. Cortes; =415 545 4146; LAN Systems Marketing  =Telephone

SUBJECTS
Kwan Henmi SDS; Support, Capturing the Record
Applications, LAN
SDS, Future Improvements, User Interface, Voice
Attend seminars, and other product demos to
Computer Shows/Seminars
IBM Park 55 Hotel on OS2, 940915

1008 -    ..
1009 - Summary/Objective
1010 -
101001 - Follow up ref SDS 17 0000, ref SDS 13 0000,
101002 -
101003 - Attended IBM's conference on OS2...
101004 -
101005 - Scope is at ref DRP 1 line 105:
101006 -
101007 -                        Parc 55 Hotel           392 8000
101008 -                        55 Cyril Magnin Street
101009 -                        San Francisco, CA
101010 -
101011 - Saw nothing new; the advertised agenda was not followed.  The food
101012 - was pretty good.
101013 -
101014 - Denis seems to have made a good contact.
101015 -
101016 -
101017 -
101018 -
1011 -
1012 -
1013 - Progress
1014 -
101401 - Questions and issues are at ref SDS 13 0740.
101402 -
101403 -     What version of Autocad will work with Lan Server?
101404 -
101405 -     How much maintenance - can in-house expertise be developed for
101406 -     daily support, or is an outside consultant who provides telephone
101407 -     support adequate?
101408 -
101409 -     Example of LAN Distance for access via Commercial Phone lines?
101410 -
101411 -         We saw this, and it may be something we want to investigate
101412 -         further.
101413 -
101414 -
101415 - Need to talk to LAN vendors who can discuss specific solutions and
101416 - cost, per ref SDS 15 line 48.
101417 -
101418 -     Did not get any good information on LAN.  Denis may have gotten
101419 -     some when he attended the LAN seminar at 1500.  I had to leave
101420 -     before it took place.
101421 -
101422 -     [Denis met a contact after I left, who may be of some help, per
101423 -     ref SDS 18 line 60 -- turned out he awarded this consultant an
101424 -     order to design and provide a LAN for his office, ref SDS 19 line
101425 -     122.]
101426 -
101427 -
101428 -
101429 - OS2 v. Chicago
101430 -
101431 - A main reason for inviting Denis was because he has indicated a
101432 - preference to wait for "Chicago" and I wanted him to see OS2 work and
101433 - hear about the advantages of OS2.  The guy who did this presentation
101434 - started out by saying he was not going to do this, and the whole
101435 - session was simply a question and answer, but the presenter only
101436 - offered 30% answers.  Most responses were "I don't know."  It was not
101437 - a good sales effort for OS2 and did not help anyone thinking about
101438 - waiting for Chicago, to decide differently.
101439 -
101440 -
101441 -
101442 -
101443 - Exhibits
101444 -
101445 - Saw Keith Marks, Keith Kawas, and Ed Cortez at the event.
101446 -
101447 -     Voice Data Entry
101448 -
101449 -     They were very helpful.  Keith Marks said he will arrange to show
101450 -     Denis and I a demonstration of IBM's Personal Dictation software
101451 -     that supports voice data entry, which David Hock said he would
101452 -     demonstrate, and then changed his mind, ref SDS 8 line 34.
101453 -
101454 -     This would make SDS easier to use for executives like Denis.
101455 -
101456 -         [Followed up with Carol at ref SDS 19 line 176, still have
101457 -         not heard from Keith on this demonstration.]
101458 -
101459 -
101460 -     Ed Cortez indicated he could demonstrate IBM's LAN server and
101461 -     quote on a complete solution for Denis' office relocation project.
101462 -
101463 -
101464 -     OS2 New Version
101465 -
101466 -     Keith Marks demonstrated some new utilities that will be included
101467 -     in the next version of OS2, evidently due out next month.  One
101468 -     utility was a moving picture program.  Millie and I saw this at
101469 -     the Pathways to Growth event in June, and Mike Sommers said he
101470 -     would submit information to us on this, per ref SDS 3 line 405,
101471 -     but has not done so.
101472 -
101473 -     Keith Kawas demonstrated the new OS2 program.  Other than the
101474 -     moving picture thing, which may jazz up presentations, there was
101475 -     nothing apparent the new version accomplishes.  I asked about the
101476 -     improvements we have requested, and none seem to be included.
101477 -
101478 -        Keith said the new version loads and runs much faster, so that
101479 -        will be a good reason to upgrade.  The session on Chicago v.
101480 -        OS2 indicated the $50 rebate sticker we got when we upgraded
101481 -        from 2.1 to 2.11 last week, will be honored in purchasing the
101482 -        new Warp version.
101483 -
101484 -
101485 -
101486 -
1015 -

SUBJECTS
Competition for SDS

1104 - Summary/Objective
1105 -
110501 - I saw no computer tools that accomplish SDS functions, nothing that
110502 - Lou Gerstner or Carol Stafford can use all day to make more money, per
110503 - ref SDS 3 line 354.  There was a program demonstrated called "Relish"
110504 - which does some SDS functions, but not in a way that is worthwhile to
110505 - an executive, for the reasons at ref SDS 1 line 66, and in discussing
110506 - "Information Revolution" at ref SDS 2 line 90 and at ref SDS 2 line
110507 - 264.
110508 -
110509 -    It is curious that IBM would support something like "Relish," and
110510 -    yet be unable to support SDS.  Perhaps vendors paid part of the
110511 -    cost of the event in order to show their products.
110512 -
110513 -
110514 -
110515 -
110516 -
1106 -