CONTACTS 
0201 - Transamerica Realty Services, Inc. 415 983 5497
020101 - Mr. Donald G. Harms; Vice President

SUBJECTS
SDS, Marketing, Sales
Contacts with Customers, Discussions
Trial Installations
Human Memory, SDS Emulates
Management productivity & Teamwork
Subject Index, 910906
Integration of Applications

0909 -    ..
0910 - Summary/Objective
0911 -
091101 - Don said he received my letter, ref DIP 2, and concluded it showed his
091102 - understanding of SDS was incorrect.  He said my comments at
091103 - ref SDS 8 9755 and the sample Schedule, Diary and Doc Log reports,
091104 - attached to ref DIP 2, suggested SDS is different from a tool to
091105 - organize information by subject so it can be retrieved quickly, per
091106 - his understanding at ref SDS 8 9644, and previously at ref SDS 1 5833
091107 -
091108 -      Information Management
091109 -
091110 -      I explained that SDS does precisely what he has in mind, and gave
091111 -      an illustration of filing documents in folders and cabinets by
091112 -      project and by subject within each project, like electrical,
091113 -      drywall, schedules, budgets, bonds, design, construction, etc.
091114 -
091115 -      This allows reports to be drawn that show the chronology on each
091116 -      subject individually, which is a common need throughout the
091117 -      course of managing projects.
091118 -
091119 -       ..
091120 -      Automated Integration
091121 -      Time - Information - People - Documents
091122 -
091123 -      However, SDS also "links" managing information, with managing
091124 -      personal scheduling, so that the tasks an executive plans to
091125 -      accomplish are linked to the work already done on those tasks.
091126 -      This allows each new task to be guided by its history, in the
091127 -      same way we rely on our experience to do anything.
091128 -
091129 -
091130 -          Emulates Human Memory
091131 -
091132 -          We considered how SDS emulates the way human memory integrat-
091133 -          es our awarenss of what we do, with the corollary concern
091134 -          about what needs to be done as a result.  Since people are
091135 -          "wired" to do this automatically, it is sometimes difficult
091136 -          to appreciate the advantage of emulating it through an auto-
091137 -          mated computer program.  Why bother?
091138 -
091139 -          The advantage arises from the fact that while humans are
091140 -          "wired" to perform the "process" of linkage, the strength and
091141 -          duarability of such linkage is weak, although some people can
091142 -          remember better than others.  SDS makes such linkage absolute
091143 -          and inviolate, so that once you have exercised your judgement
091144 -          to make a link, it will remain until you decide otherwise, so
091145 -          that everytime you want to investigate a particular matter,
091146 -          all the links you made are still there, unimpeded by time,
091147 -          interceding events and emotion.  As well, you can come back
091148 -          later and make other links or decided on the basis of experi-
091149 -          ence that a relationship that seemed correct earlier, really
091150 -          does not apply.
091151 -
091152 -          Writing the Record is "Performing the Work"
091153 -
091154 -          See discussion with Anne Bevington at ref SDS 6 line 166.
091155 -
091156 -
091157 -
091158 - Don asked if SDS organizes information my "keyword"?
091159 -
091160 -      I explained SDS uses an advanced form of "key word" organiza-
091161 -      tion, since some "subjects" require several words, if not entire
091162 -      paragraphs to adequately identify and distinguish them from other
091163 -      "subjects."
091164 -
091165 -      A simple example is to consider the "subject" of this record.
091166 -
091167 -         Is it "SDS"?  Is it "Marketing"?  Is it "Trial Installations"?
091168 -         Is it "Tennis", "Health", "Human Memory", etc.?
091169 -
091170 -
091171 -      Subject Indexing & Productivity
091172 -
091173 -      This one SDS record is actually about all of the above and a bit
091174 -      more.  The human mind inherently absorbs events and organizes
091175 -      what transpires according to a variety of hierarchies we build up
091176 -      over time.  As shown on lines 0901 - 0907, SDS does the same
091177 -      thing.  It provides the "organized structure" that makes "key-
091178 -      words" a meaningful tool, and permits Users to instantly find
091179 -      what they need when they need it.  This improves productivity by
091180 -      reducing mistakes and allowing people to work simultaneously more
091181 -      carefully, more thoroughly and more quickly.
091182 -
091183 -
091184 -
091185 -
0912 -

SUBJECTS
Tennis

1004 -
100401 - Seems like I am playing much better tennis now, because the ground
100402 - strokes are more consistent.  I am serving stronger and vollying
100403 - better, so since changing to a serve and volley game, the whole thing
100404 - seems to work better.  Don actually played pretty well today.  He made
100405 - fewer mistakes and returned serve well; hit a lot of outright winners
100406 - off my serve. but the pressure to make those shots or loose the point
100407 - tends to build up, and I am hitting more winners on the ground
100408 - strokes.
100409 -
100410 - My knee seems to be holding up much better also, since I have begun to
100411 - run the stairs again, and my elbow is doing better since starting to
100412 - do pushups whenever possible.  Evidently these investments in physical
100413 - capital are paying off.
100414 -
100415 -
100416 -
100417 -
100418 -
1005 -