CONTACTS 
0201 - Pacific Gas & Electric Company     415 973 6778 fax 8426
020101 - Mr. Mike Emery; Project Manager =415 973 4xxx
020102 - Project Management Department

SUBJECTS
PG&E, Objectives
Conflict with Existing Computer Methods
User Interface, Menus, Mouse, Speech
Installation Start Date
Evaluation
Mike Emery, Configure on PC
Copywrite/Patent
PM, Trends, Changes, Innovations

1510 -    ..
1511 - Summary/Objective
1512 -
151201 - Follow up ref SDS 11 0000.
151202 -
151203 - Mike came by this afternoon to talk about SDS. and the Welch letter
151204 - per ref DIP 2 0001.  He wants to start using SDS on Monday, 940829.
151205 -
151206 - He wants SDS installed on his computer and training.
151207 -
151208 - Submitted ref DIT 1 0001, confirming these discussions, with copy of
151209 - letter to Bill DeHart, ref DIP 3 0001
151210 -
151211 -     [On 940825 discussed with Mike's boss, Chris Snyder. ref SDS 12
151212 -     0001
151213 -
151214 -
1513 -
1514 -
1515 - Discussion
1516 -
151601 - Mike has scanned the POIMS and NWO material, ref OF 1 0001, and
151602 - ref OF 2 0001
151603 -
151604 - Mike was complimentary about SDS based on the demonstration last week
151605 - on 940815, ref SDS 10 0001, and the literature.
151606 -
151607 -      ..
151608 -     Future of Project Management
151609 -
151610 -     Mike said he expects the role of a dedicated Project Manager will
151611 -     not be needed because software for project controls is getting
151612 -     easeir and so general management training is beginning to cover
151613 -     the special skills used by project managers like CPM and
151614 -     budgeting.  He feels SDS is another tool that would enable anyone
151615 -     to be a successful project manager.
151616 -
151617 -       [See similar perspective by Morris the following year,
151618 -       ref SDS 15 1351, ref SDS 15 1351
151619 -
151620 -       [See article in 1997 on need for Project Office, similar to
151621 -       PG&E's PM group, ref SDS 18 6902
151622 -
151623 -         I did not comment that SDS is a general "knowledge" creation
151624 -         tool like the alphabet and so supports all knowledge work,
151625 -         including project management.  I did not address whether
151626 -         project management can be accomplished without a project
151627 -         manager, since that is not the aim of our meeting today.
151628 -
151629 -            [This came up a year later though at ref SDS 16 2165 and
151630 -            Fortune article on downsizing at ref SDS 17 6922
151631 -
151632 -  ..
151633 - Management Support is Hard to Automate
151634 -
151635 - Mike recalled prior efforts by Apple and Microsoft to "automate"
151636 - management, that have not worked out very well because they do not
151637 - provide tools that work well together, so that people can use all of
151638 - the features effectively.
151639 -
151640 - He feels SDS accomplishes this objective, and so wants to try it.
151641 -
151642 -
151643 -  ..
151644 - Copywrite/Property Protection
151645 -
151646 - Mike expressed concern about the prospect of others like Microsoft or
151647 - Apple, benefiting from the Welch development work in discovering the
151648 - management components that need to be automated and how they should
151649 - work together (i.e. automated integration).  Mike feels they might
151650 - offer lessor products that would hamper Welch marketing of SDS because
151651 - they would become dominant in the market and then overtime provide the
151652 - full range of SDS capability, as enhancements.
151653 -
151654 -    I explained my experience that it takes a fair amount of time for
151655 -    people to work with the SDS tools in order recognize that the core
151656 -    design concept is essential to creating a successful automated
151657 -    management tool.  Efforts by others that do not begin with this
151658 -    concept founder, but since it is subtle, no one else has discovered
151659 -    it.  I am concerned about Mike's point though.
151660 -
151661 -
151662 -  ..
151663 - Marketing/GUI/Usability
151664 -
151665 - Mike pointed out the marketing advantage of providing SDS capability
151666 - on a modern "platform," and speculated SDS could be worth hundreds of
151667 - millions of dollars, if that can be achieved.  Aside from advantages
151668 - of using Windows/Apple/OS2 product integration capabilities, Users at
151669 - this stage in the computer evolution, feel that ASCII based products
151670 - are a step backward.  So unless you have a customer with fairly sound
151671 - management fundamentals that make it possible to grasp the power of
151672 - SDS, and is driven toward doing a better job, the larger market driven
151673 - by emotion and blinded by inexperience will continue to gravitate
151674 - toward tools that seem easier to use and sound like they improve
151675 - management, e.g. ".....a Suite".
151676 -
151677 - Discussion with Morris on 940125 illustrates Mike's point. ref SDS 2
151678 - YU6H
151679 -
151680 -    We reviewed the discussion with Kent Hea and Bill on this point at
151681 -    ref SDS 7 LH4M, and further at ref SDS 7 9942  I will submit the
151682 -    notes of that discussion to Mike for information on this issue.
151683 -    issue.
151684 -
151685 -    Others have raised these points, for example Jeff at SMP,
151686 -    ref SDS 1 line 92.  Welch has an effort underway to address it per
151687 -    letter to Bill DeHart and Kent Hea on Jul 28 discussion,
151688 -    ref DIP 3 line 241, submitted at ref SDS 9 line 48.
151689 -
151690 -
151691 -    Benefits of Text
151692 -
151693 -    We did not discuss today Henry Kissenger's worry that text enables
151694 -    much stronger analysis that pictures, text permits building and
151695 -    crafting understanding to refine accuracy and implementation of
151696 -    ideas to align with evolving complexities of life, which is not
151697 -    possible with pictures. ref SDS 3 4238
151698 -
151699 -
151700 -  ..
151701 - Mike Emory Wants to Try SDS
151702 -
151703 - Mike wants to start using SDS for improving management, as explained
151704 - in POIMS, submitted in the letter, ref DIP 2 0001, to Mike yesterday
151705 - on 940823. ref SDS 11 0001
151706 -
151707 - Mike will be out of the office or otherwise tied up the rest of the
151708 - week, but feels Monday, Aug 29, would be good to install SDS.  I
151709 - indicated I can do this and mentioned SDS is already installed on
151710 - PG&E's network.
151711 -
151712 -    [On 940825 Chris Snyder was notified of planning for Mike to try
151713 -    SDS, and he approved. ref SDS 12 0001
151714 -
151715 -    [On 940927 Mike asked about SDS again. ref SDS 14 8966
151716 -
151717 -
151718 -
151719 -
151720 -
151721 -
151722 -
151723 -
1518 -