THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
S U M M A R Y
DIARY: August 31, 1993 02:52 PM Tuesday;
Called Ken re follow up demo at SMP, talked to Jeff.
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0201 - Stone, Marraccini & Patterson 415 227 0100 fax 495 5091
020101 - Mr. Kenneth B. Young, A.I.A.; Architect
0202 - Stone, Marraccini & Patterson 415 227 0100 fax 495 5091
020201 - Mr. Jeff Pribyl, A.I.A.; Architect
SDS Marketing, Sales Contacts
Evaluation by Others
Editor compared to others, 910927
Conflict with Existing Computer Methods
User Interface, Menus, Mouse, Speech
0910 - ..
0911 - Summary/Objective
091201 - Followed up telecon ref SDS 11 line 041001, and confirmation letter
091202 - comparing SDS & Expedition, ref DIP 3.
091204 - Want to see if we can schedule demonstration for their principal.
091206 - Could we do a control project to compare SDS and Expedition, or
091207 - simply test SDS on a project?
091209 - Ken is on vacation until Sep 7. Decided to visit with other
091210 - attendees. Jeff had some helpful suggestions on how SDS is perceived
091211 - by MS Windows users, as well as experienced programmers.
091213 - Submitted ref DIT 1, to Jeff with cc to Ken, Jeff Ghilardi, and
091214 - requested return of SDS Management survey.
091216 - Note, on Sep 10, we changed flag to follow up on ref DIT 1 to
091217 - 931122 per ref SDS 13 line 041016.
091219 - Scheduled follow up with Ken on Sep 8, 1993.
091221 - ..
0915 - Talked to Jeff
091601 - I mentioned my understanding that SMP is interested in Expedition, per
091602 - ref SDS 11 line 041001. Jeff said he found Expedition interesting,
091603 - but he is not aware of a decision on this matter.
091605 - Jeff feels SDS correlates well to project management requirements. He
091606 - would like the "User interface" to be MS Windows.
091608 - He has written software.
091610 - He has a 486 50 Mhz 32 MB and 1 GB disk, cpu at home. He learned to
091611 - program in C at college, and knows Unix. He used to be very command
091612 - line oriented. Over the last 4 years he has used MS Windows. Now he
091613 - won't purchase software that is not MS Windows.
091615 - Jeff said he has been in project management about 10 years. As his
091616 - life gets more and more complex he prefers to avoid learning new soft-
091617 - ware.
091619 - He has written a lot of macros for Word for Windows, and does not want
091620 - to give that up, including special SMP letterheads. Jeff feels the
091621 - appearance of daily project documents is important to the firm's image
091622 - of competence. He said SMP clients expect its work product to reflect
091623 - the quality of its marketing literature. He has created applications
091624 - to send a fax with Adobe fonts that is automatically addressed, from a
091625 - Contact data base.
091627 - Comment
091629 - This is similar to what was done at Kwan Henmi, where their MS
091630 - Windows Contacts DB was ported to SDS.
091632 - ..
091634 - We considered how to integrate his present practice with SDS, rather
091635 - than "give up" his investment in using Word for his correspondence.
091636 - This allows the focus to remain on productivity to improve income.
091638 - Jeff noted he can deal with SDS as a DOS program, but he would design
091639 - it differently. He thinks SDS records present too much for the User to
091640 - absorb.
091642 - I explained the intent to provide a simple electronic form that
091643 - balances structure with flexibility in order to improve the com-
091644 - plex craft of management (see also subsequent explanation to Anne
091645 - Bevington at ref SDS 14 line 051278), Jeff feels clicking on a
091646 - Contact, Document, Diary, or File, to open them, is too complex.
091647 - However, we could not think of any other program that is less
091648 - complex or even does these tasks.
091651 - Jeff does not like the line numbers in SDS records. He feels it
091652 - reflects outdated programming. He would design record links that are
091653 - unrelated to line numbers, so the narrative gives a "conventional
091654 - appearance."
091656 - I explained the design objective of SDS is to empower users to
091657 - apply good practices from various disciplines, so people can make
091658 - more money (see SDS scope statement, ref OF 1 line 63). Fifteen
091659 - years litigating Welch v. State of Ca, 139 CA 3rd, 586, showed
091660 - that the conventional practice in the legal profession of citing
091661 - line numbers is superior for managing knowledge and ideas, to the
091662 - conventional practice of non-numbered page lines.
091664 - Since using line numbers is outside Jeff's experience, I asked if
091665 - he were to use SDS and found it improves productivity and that
091666 - SDS line numbers are helpful for citing the record in published
091667 - reports, would his objection stand?
091670 - He said SDS automated organization to associate documents with proj-
091671 - ects and subjects, and set flags showing response dates, is helpful. I
091672 - agreed that document management is important, but the true power of
091673 - SDS is integration of all management components. Unless there is a
091674 - "critical mass" of integrated features, automated tools do not improve
091675 - productivity, ref OF 1 line 100. Only SDS provides this "critical
091676 - mass", and thus improves productivity (see for example discussion from
091677 - demo meeting Jul 28, ref SDS 7 line 041417, and SDS & POIMS scope
091678 - statement, ref OF 1 line 63, also ref OF 1 line 122).
091680 - I offered to give him the program and assist him in learning to use it
091681 - for free, so he would have a baseline of functionality to create an
091682 - application that fulfills his vision of good project management. I
091683 - mentioned that it took 10 years to figure out how to make SDS support
091684 - projects and executives effectively, so this opportunity could shorten
091685 - his development time by a few years.
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