CONTACTS 
0201 - Stone, Marraccini & Patterson      415 227 0100 fax 495 5091
020101 - Mr. Kenneth B. Young, A.I.A.; Architect
020102 - Mr. Stephen G. Peppler, A.I.A.; Architect
020103 - Mr. Jeff Pribyl, A.I.A.; Architect
020104 - Mr. William W. Gates, A.I.A.; Architect
020105 - Ms. Luminita Ruva-Ciupitu, A.I.A.; Architect

SUBJECTS
SDS Marketing, Sales Contacts
Demonstrations
Welch Background Leading to SDS, POIMS,
SDS Expedites Reading & Writing
Management productivity, Needs Integration
Facilitators Improve Communication, Need
Meeting Support, Facilitator
SDS Improves Writing Integrates Time Information
Writing Improves Memory Without Seeing Text
Reading Writing Improved SDS

2612 -    ..
2613 - Summary/Objective
2614 -
261401 - ref SDS 7 0000, ref SDS 9 0000.
261402 -
261403 - Demonstrated SDS following up initial meeting with Ken on 930715.
261404 - ref SDS 7 947K confirmed by ref DIP 1 0001, and telecon with Ken on
261405 - 930721. ref SDS 9 0001
261406 -
261407 -
261408 -
261409 -
2615 -
2616 -
2617 - Discussion
2618 -
261801 - Attendees indicated they had received SDS product information.
261802 -
261803 - Used outline from the record on 930725. ref SDS 10 0001
261804 -
261805 -
261806 -     Welch Background, History of SDS
261807 -
261808 -     Briefly reviewed evolution of ideas that led to SDS and to POIMS
261809 -     technology from the outline on 930725. ref SDS 10 0001
261810 -
261811 -
261812 -     Recycling Knowledge and Ideas
261813 -
261814 -     Used the easel to list POIMS objectives and concepts.
261815 -
261816 -
261817 -     Then showed how the same material can be accessed more quickly by
261818 -     using SDS linked records to draw on prior related events.
261819 -
261820 -
261821 -
261822 - Steve asked how SDS improves productivity?
261823 -
261824 -     He feels SDS product literature and the demonstration do not
261825 -     establish this central objective.
261826 -
261827 -
261828 -         ..
261829 -        SDS Expedites Reading and Writing
261830 -
261831 -        SDS improves traditional alphabet technology using quill, pen,
261832 -        pencil and paper, wordprocessing and email, in the same way
261833 -        that writing improves speech as a medium to think, remember and
261834 -        communicate, explained on 900430. ref SDS 1 6835  We could
261835 -        probably build a hospital or a factory without plans and specs,
261836 -        contracts and correspondence,  Writing however means far fewer
261837 -        people and hours of work are required to listen, remember and
261838 -        cross-check understandings.  Thus, use of alphabet technology
261839 -        is the foundation of civiliation, and so improvement of that
261840 -        underlying engine must improve productivity and earnings in
261841 -        like manner.
261842 -
261843 -            [On 981108 alphabet was an explosive technology that
261844 -            changed civilization. ref SDS 13 5628
261845 -
261846 -            [On
261847 -
261848 -            ref SDS 13 5810 and ref SDS 13 7426
261849 -
261850 -        Manual organization and handling of writing was adequate when
261851 -        "work" was mainly manual labor and there  was relatively little
261852 -        "management" information to track. Today, however, creation and
261853 -        handling information is a much larger share of total labor
261854 -        hours, because a lot of manual labor has been automated.
261855 -        Traditional literacy and procedures for organizing documents,
261856 -        commonly called "information technology and information
261857 -        management, is too complex to maintain alignment between
261858 -        communication and the work. make mistakes and miss
261859 -        opportunities because the flow of information cannot be
261860 -        assimilated effectively. ref OF 4 8844
261861 -
261862 -            [On 950204 SDS firepower improves writing. ref SDS 12 4995
261863 -
261864 -            [On 981108 transition to literacy was long and painful.
261865 -            ref SDS 13 5810 and ref SDS 13 7426
261866 -
261867 -        SDS solves this problem, improving management productivity, per
261868 -        POIMS. ref OF 4 6528
261869 -
261870 -
261871 -         ..
261872 -        Com Manager Engineering Aides Facilitators Admin Support
261873 -        Caltrans Example Automation Can Reduce Productivity
261874 -        Automate or Hire More People to Improve Productivity
261875 -
261876 -        An old hand at Caltrans who worked on the Bay Bridge, once told
261877 -        me that because wages were so low during the depression, they
261878 -        could afford to have many more engineers than today's wages
261879 -        permit, from the record of the Cal Tech seminar on 921020.
261880 -        ref SDS 2 4365.  These "extra" engineers were inspectors and
261881 -        facilitators to handle information.  The Caltrans rep recalled
261882 -        there were far fewer snafus than occur today. SDS increases the
261883 -        ability of individuals and organizations to capture, organize,
261884 -        retrieve and communicate knowledge and ideas quickly, so fewer
261885 -        people can do more work for higher wages without making so many
261886 -        mistakes.
261887 -
261888 -
261889 -        SDS Improves Speaking to Facilitate Meetings
261890 -
261891 -        Communication through dialog is improved by SDS because it
261892 -        empowers people to obtain comprehensive lists of issues that
261893 -        require attention and it provides background and history to
261894 -        guide dialog so it is productive by showing alignment with
261895 -        prior commitments, objectives, requirements and constraints
261896 -        in contracts, specifications, regulations and so on.
261897 -
261898 -
261899 -     Reports
261900 -
261901 -     Steve asked if SDS can assemble information by "subject" arising
261902 -     at disparate times from memos, discussions, analyses, letters and
261903 -     phone calls, throughout the project chronology?  Steve said one of
261904 -     his projects fills several filing cabinets and is only 40% com-
261905 -     plete.
261906 -
261907 -           I ran a "subject" report showing how SDS assembles a 30 page
261908 -           report from records covering a 3 year period, in less than
261909 -           20 seconds.  It would take days or weeks to do this by
261910 -           existing methods.
261911 -
261912 -           SDS assembles reports by:
261913 -
261914 -                 1.  Subjects
261915 -                 2.  Cost Accounts
261916 -                 3.  CPM schedule activity/WBS level
261917 -                 4.  An organization (company, agency, etc.)
261918 -                 5.  An individual within an organization
261919 -                 6.  A particular document
261920 -                 7.  A particular file (e.g. spreadsheet)
261921 -                 8.  Employee
261922 -
261923 -           SDS reports are always in perfect chronological order.
261924 -
261925 -
261926 -     Steve asked how SDS manages a plan review covering several hundred
261927 -     items?
261928 -
261929 -           Use cross referencing
261930 -
261931 -           Each item is entered in the Subject Index under "Plan
261932 -           Reviews", which can be segmented by number, date, entity,
261933 -           person, etc (e.g. "#03", 930723, Bechtal, Tom).
261934 -
261935 -           Additionally, each item would be cross referenced to the
261936 -           appropriate plan sheet and detail.  A third cross reference
261937 -           would be to spec section, so status can be reported in
261938 -           logical summaries (e.g. Mechanical, HVAC, Controls, etc.).
261939 -
261940 -           SDS allows making these assignments in seconds, and since it
261941 -           replicates control assignments for follow up tasks, subject
261942 -           identification only needs to be done once. Thereafter each
261943 -           time more work is done on a particular item, it is already
261944 -           identified to the system.
261945 -
261946 -
261947 -     The demonstration today showed concepts and overall features. Fol-
261948 -     low up demonstrations can focus on solving problems for particular
261949 -     projects and managers.
261950 -
261951 -
261952 -
261953 - Ken said after the meeting that an SMP principal is interested in
261954 - automated management support.  We may do a separate demo for him.
261955 -
261956 -
261957 - Received SDS survey response from Luminita.  Should try to follow up
261958 - on some of her responses.
261959 -
261960 -
261961 -
2620 -