CONTACTS
0201 - Amazon.com
020101 - Mr. Justin C-NLN;
020103 - Order Department
SUBJECTS
NETGEAR R6300 Wireless Router WIFI AC 1750 Dual Band High Speed ASIN
1803 -
1803 - ..
1804 - Summary/Objective
1805 -
180501 - Follow up ref SDS 10 0000, ref SDS 9 0000.
180502 -
180503 - *******************************************************
180504 - ********** Content Prior Record Begins Here ***********
180505 - *******************************************************
180507 - ..
180508 - Purchased high speed router from Amazon based on research the past few
180509 - days. This will replace Comcast router that is not rated for gigabit
180510 - performance. Also, bought high speed catagory 6 cabling to replace
180511 - category 5. This will improve productivity transfering files between
180512 - work stations. ref SDS 0 SI5G Received Amazon order to complete
180513 - transaction. ref SDS 0 2M8Q Comcast reported today planning to
180514 - replace current modems and router equipment with new upgraded devices
180515 - that combine modem and router functions into a single component.
180516 - ref SDS 0 W65G Investigation discovered Comcast planning to upgrade
180517 - modem and router by renting to customers new and improved devices that
180518 - combine moden and router functions. ref SDS 0 W65G New Comcast
180519 - modem/router equipment can be purchased from Amazon for about $260.
180520 - ref SDS 0 T67N This may increase equipment rental charges above $20
180521 - per month. ref SDS 0 YM9F Decided to continue with procurement of
180522 - Netgear R6300 router and will purchase separately upgraded modem, and
180523 - evaluate increased performance benefits and cost savings in relation
180524 - to Comcast increased rental charges for upgrading equipment.
180525 - ref SDS 0 SG6J
180526 -
180527 - [On 130715 0103 at 0305 Amazon order 104-3948262-6593861
180528 - Arris model R6300 modem to replace Comcast modem, improve
180529 - performance of existing LAN and wireless support, and save
180530 - rental charges. ref SDS 13 526K
180532 - ..
180533 - [On 130715 0103 Amazon notice order 107-9270895-6853018 for
180534 - Netgear R6300 router and cabling has shipped and scheduled
180535 - delivery on 130716. ref SDS 13 I95M
180536 -
180537 -
180538 -
180539 -
180540 -
180541 -
180542 -
180544 - ..
1806 -
1807 -
1808 - Progress
1809 -
180901 - Ordered Router and Cabling Upgrade from Amazon
180902 - Netgear Genie Control Software Fix Network Problems
180903 -
180904 - Background reported on 130710 1223. ref SDS 11 TK5H
180905 -
180906 - On 130706 review found currently installed Netgear router and Cat5
180907 - cables are all below catagory 6 gigabit performance. 130706 1917,
180908 - ref SDS 10 QP5H
180910 - ..
180911 - At that time, the record indicated LAN adapter in c21 is gigabit
180912 - standard 10/100/1000 Mbps, but is unclear about performance of
180913 - adapters in c18 and c20. ref SDS 10 2M9K
180914 -
180915 - [On 130716 0703 HP letter and referenced HP specifications
180916 - report that LAN adapters installed in c20 and c18 are both
180917 - high speed gigabit LAN adapters that meet 10/100/1000 Mbps
180918 - standards. ref SDS 14 JI50
180920 - ..
180921 - Today, submitted letter to HP requesting product identification for
180922 - LAN adapters in c18, and c20, saying...
180923 -
180924 - 1. Subject: Ready to buy product question
180925 - Received: 7/14/13 5:20:39 PM VET
180930 - ..
180931 - 2. Feedback: HP order H122960937 placed on 120602 lists HP
180932 - part QC461AV#ABA and serial # 2MD22303VR for c20 HP model
180933 - h8 1280t. [...reported on 120613 0928. ref SDS 5 HA6N...].
180934 - Packing list shows "Premium LAN card." [...shown on 120602
180935 - 0911. ref SDS 4 J46N...]. Can you please submit product ID
180936 - and DTR, i.e., is this a gigabit LAN adapter?
180937 -
180938 - [On 130716 0703 HP letter and referenced HP
180939 - specifications report that LAN adapters installed in c20
180940 - and c18 are both high speed gigabit LAN adapters that
180941 - meet 10/100/1000 Mbps standards. ref SDS 14 JI50
180943 - ..
180944 - 3. Same question for prior order H121988954 part QC461AV#ABA
180945 - and serial # 2MD2110ND1also for c18 HP model h8 1280t [...
180946 - shown in packing list on 120320 1643. ref SDS 3 EY9M...],
180947 - but higher end system. Need to know LAN adapter
180948 - manufacturer and Ethernet rating, i.e., 10\100 or
180949 - 10\100\1000 - is it a gigabit adapter? [...ref SDS 3
180950 - XM46...].
180951 -
180952 - [On 130716 0703 HP letter and referenced HP
180953 - specifications report that LAN adapters installed in c20
180954 - and c18 are both high speed gigabit LAN adapters that
180955 - meet 10/100/1000 Mbps standards. ref SDS 14 JI50
180957 - ..
180958 - 4. Just trying to determine if I need to buy new LAN adapters
180959 - to upgrade LAN system throughput to gigabit standards with
180960 - new router and cables. At the moment network performance
180961 - with these two computers connected with 2 other computers
180962 - is extremely slow. I know it's not just the adapter, but
180963 - hope to get support from HP on this. I will pay for any
180964 - hardware upgrade.
180965 -
180971 -
180973 - ..
180974 - Pending notice from HP on LAN adapters, will order today upgrade
180975 - router and cables to improve system performance. LAN adpaters can be
180976 - ordered later, if needed.
180978 - ..
180979 - Ordered from Amazon high speed router and cables to fix the problem.
180980 -
180981 - NETGEAR Wireless Router - AC 1750 Dual Band Gigabit (R6300)
180982 -
180983 - http://www.amazon.com/gp/product/B0081H8TRA/ref=oh_details_o00_s00_i02?ie=UTF8&psc=1
180984 -
180985 - Seems to have good reviews - 500 5 stars, 118 1 star, overall
180986 - 4 stars.
180988 - ..
180989 - [...below on 130714 1701 at 1805 found Comcast intends to
180990 - replace modems and routers with upgrade that combines modem
180991 - and router functions into a single device. ref SDS 0 W65G
180992 - Considered canceling Amazon order 107-9270895-6853018 for
180993 - Netgear R6300 router. ref SDS 0 6R9O - decided to maintain
180994 - order to evaluate ownership of equipment against renting.
180995 - ref SDS 0 SG6J
180997 - ..
180998 - ASIN.......................... B0081H8TRA
181000 - ..
181001 - Model......................... R6300-100NAS
181003 - ..
181004 - Netgear Genie network control system included to diagnose and
181005 - fix problems.
181007 - ..
181008 - Price......................... $191.87
181010 - ..
181011 - Shipping...................... Free
181012 -
181013 - [...on 130714 1701 at 1830 for some reason Amazon order
181014 - 107-9270895-6853018 charged $17.24 for shipping,
181015 - conflicting with Amazon sales offer. ref SDS 0 8N4H
181016 -
181017 - [On 130715 0103 called Amazon, Johanna agreed to refund
181018 - erroneous shipping charges of $17. ref SDS 13 TU4G
181020 - ..
181021 - [On 130715 0103 Amazon notice order 107-9270895-6853018 for
181022 - Netgear R6300 router and cabling has shipped and scheduled
181023 - delivery on 130716. ref SDS 13 I95M
181025 - ..
181026 - Ordered from Amazon 4 high-speed catagory 6 cables as follows...
181027 -
181028 - 1. 2' catagory 6 cable connect from Tivo cable controller DVR
181029 - located inside the Armoire, to TP-Link connected to blue
181030 - cat6 cable from the router, explained on 130710 1223.
181031 - ref SDS 11 PE9G
181033 - ..
181034 - 2. 7' catagory 6 cable from c21 to TP-Link connected to blue
181035 - cat6 cable from the router, explained on 130710 1223.
181036 - ref SDS 11 PE9G
181037 -
181038 - 3. 7' catagory 6 cable from c21 to router in the office.
181039 -
181040 - 4. 7' catagory 6 cable from c18 to router in the office.
181042 - ..
181043 - This may resolve slow network performance reported on 130706 1917,
181044 - ref SDS 10 SI5G, and attributed in part to slow cabling cability, also
181045 - reviewed on 130706. ref SDS 10 AJ4G
181046 -
181047 -
181049 - ..
181050 - Amazon Order 107-9270895-6853018 Netgear Router and Cat6 Cabling
181051 -
181052 - Received letter from Amazon saying...
181053 -
181054 - 1. Subject: Amazon.com order of NETGEAR Wireless Router ... and 4 more item(s).
181055 - Date: Mon, 15 Jul 2013 00:18:35 +0000 PDT 1718
181059 - ..
181060 - 2. Amazon.com Order Confirmation
181061 -
181062 - Order #............................. 107-9270895-6853018
181063 -
181064 - http://www.amazon.com/ref=pe_309540_26725410_tex_h
181066 - ..
181067 - 3. Hello Rod Welch,
181069 - ..
181070 - 4. Thank you for shopping with us. We'd like to let you know that
181071 - Amazon has received your order, and is preparing it for
181072 - shipment. Your estimated delivery date is below. If you would
181073 - like to view the status of your order or make any changes to
181074 - it, please visit Your Orders on Amazon.com at
181075 -
181076 - https://www.amazon.com/gp/css/your-orders-access/ref=pe_309540_26725410_tex_g
181078 - ..
181079 - 5. Your estimated delivery date is................ July 18, 2013
181080 -
181081 - [On 130715 0103 Amazon notice order 107-9270895-6853018 for
181082 - Netgear R6300 router and cabling has shipped and scheduled
181083 - delivery on 130716. ref SDS 13 I95M
181085 - ..
181086 - 6. Your shipping speed............................. Standard Shipping
181088 - ..
181089 - 7. Your order will be sent to:
181096 - ..
181097 - 8. Order Details
181098 -
181099 - Order #.................................. 107-9270895-6853018
181101 - ..
181102 - Placed on Sunday......................... July 14, 2013
181103 -
181104 - 1. RiteAV - Cat6 Network Ethernet
181105 - Cable - Blue - 7 ft.
181106 - Quantity............................. 3
181107 - Unit Price........................... $8.05
181108 - Total this item................................ $24.15
181110 - ..
181111 - 2. RiteAV - Cat6 Network Ethernet
181112 - Cable - Blue - 2 ft.
181113 - Price........................................... $6.49
181115 - ..
181116 - 3. NETGEAR Wireless Router - AC 1750
181117 - Dual Band Gigabit (R6300)
181118 - Price......................................... $191.87
181119 -
181120 - http://www.amazon.com/gp/product/B0081H8TRA/ref=oh_details_o00_s00_i02?ie=UTF8&psc=1
181122 - ..
181123 - Item Subtotal..................................... $222.51
181124 - Shipping & Handling............................... $17.24
181125 - Estimated Tax..................................... $17.67
181126 - Order Total....................................... $257.42
181127 -
181128 - [On 130715 0103 called Amazon and Johnna said shipping and
181129 - handling charges will be waived on this order, as
181130 - represented in Amazon offer to sell. ref SDS 13 TU4G
181132 - ..
181133 - Post expense ledger...
181137 - ..
181138 - Amazon invoice continues...
181139 -
181140 - 9. To learn more about ordering, go to Ordering from Amazon.com at
181141 -
181142 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ofa?nodeId=468466
181144 - ..
181145 - 10. If you want more information or need more assistance, go to
181146 - Help at
181147 -
181148 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_ss?ie=UTF8&nodeId=508510
181150 - ..
181151 - 11. Thank you for shopping with us.
181152 -
181153 - Amazon.com
181154 -
181155 - http://www.amazon.com/ref=pe_309540_26725410_tex_ty
181157 - ..
181158 - 12. Unless otherwise noted, items sold by Amazon.com LLC are
181159 - subject to sales tax in select states in accordance with the
181160 - applicable laws of that state. If your order contains one or
181161 - more items from a seller other than Amazon.com LLC, it may be
181162 - subject to state and local sales tax, depending upon the
181163 - seller's business policies and the location of their
181164 - operations. Learn more about tax and seller information at
181165 -
181166 - http://www.amazon.com/gp/help/customer/display.html/ref=pe_309540_26725410_tex_tx?ie=UTF8&nodeId=200961550
181168 - ..
181169 - 13. Items in this order may be subject to California's Electronic
181170 - Waste Recycling Act. If any items in this order are subject to
181171 - that Act, the seller of that item has elected to pay any fees
181172 - due on your behalf.
181174 - ..
181175 - 14. This email was sent from a notification-only address that
181176 - cannot accept incoming email. Please do not reply to this
181177 - message.
181178 -
181179 -
181180 -
181181 -
181182 -
1812 -
SUBJECTS
Comcast Offer Upgrade Communication Services Equipment Combine Modem
3803 -
3804 - 1805
380501 - ..
380502 - Comcast Reports Upgrade Device Combines Modem and Router
380503 -
380504 - Called Comcast on getting high speed router.
380505 -
380506 - 800-945 2288
380508 - ..
380509 - Talked to Ren.
380511 - ..
380512 - She said router upgrade is a "wireless gateway modem" device that
380513 - combines modem and router functions.
380515 - ..
380516 - Comcast provides 1 of these three devices...
380517 -
380518 - 1. Aris model TG862G
380519 - 2. SMC Network model SMCD3GNV
380520 - 3. Technicolor model TC8305C
380522 - ..
380523 - How many devices will connect to these modem/routers, and how much do
380524 - they cost for customer purchase?
380526 - ..
380527 - Ren did not know the price increase for renting one of these new
380528 - devices.
380530 - ..
380531 - Research on Interent found...
380532 -
380533 - Amazon shows...
380534 -
380535 - Arris TG862G
380536 -
380537 - http://www.amazon.com/Arris-TG862G/dp/B008KRLZCW
380539 - ..
380540 - Price..................................... $249.99
380541 -
380542 - 4-port router
380544 - ..
380545 - ASIN: B008KRLZCW
380547 - ..
380548 - [On 130715 0103 Amazon research found modem to replace Comcast
380549 - modem rental, and also improve LAN performance. ref SDS 13 KU8M
380551 - ..
380552 - [...on 130715 0103 at 0305 Amazon order 104-3948262-6593861
380553 - Arris model R6300 modem to replace Comcast modem, improve
380554 - performance of existing LAN and wireless support, and save
380555 - rental charges. ref SDS 13 526K
380556 -
380557 -
380558 -
380560 - ..
380561 - Equipment Rental New Combined Modem Router May Increase to $20+
380562 - Comcast Combined Modem Router Device Cancel Order Netgear R6300 Router
380563 - Cost Increased Equipment Rental Combined Modem Router Not Available
380564 -
380565 - This appears to be another Comcast strategy to increase costs for
380566 - customers renting higher priced equipment from Comcast.
380568 - ..
380569 - Currently pay $7 per month to rent a modem, and nothing for the
380570 - router.
380572 - ..
380573 - Should order for high speed router placed earlier today, per above,
380574 - ref SDS 0 2M7N, be cancelled, and then accept Comcast's proposal to
380575 - replace modem and router with combined device?
380577 - ..
380578 - Comcast charges $17.95 for renting low end cable controller with DVR
380579 - function that may cost $150 to buy. It should therefore be expected
380580 - that Comcast will charge comparable rent to replace current modem that
380581 - costs $7 per month, resulting in an increase to $20 per month in the
380582 - same way it charges $8 for an older cable controller with DVR unit and
380583 - $18 for a newer model. Even if the increase is only to $15 month,
380584 - within 3 years, rental rates will likely double, as Comcast has done
380585 - with the controller/DVR equipment.
380587 - ..
380588 - Unitary and imposed service rate increases have been a continual
380589 - problem with Comcast, reported on 120620 1215. ref SDS 6 X47J
380590 - Eliminating equpment rental may help stabalize monthly charges for
380591 - Comcast communication services.
380593 - ..
380594 - We have had the current router and modem for 3 years.
380596 - ..
380597 - If Comcast charges rental on replacement modem/router devices of only
380598 - $20 per month, this would be $240 per year = $480 in two years and
380599 - $720 in 3 years.
380601 - ..
380602 - The current configuration seperating modem and router devices enables
380603 - upgrading performance of computer LAN system independently from
380604 - Comcast communication services.
380605 -
380606 -
380608 - ..
3807 -
3808 -
3809 - 1829
3810 -
381001 - Called Comcast to ask about price increase for renting Modem Router
381002 - combination devices.
381004 - ..
381005 - Talked to Krishne
381007 - ..
381008 - She is in the Phillipines. Cannot understand her accent, and the
381009 - connection was cutting out, so could not make progress.
381011 - ..
381012 - Decided for to continue with Amazon order # 107-9270895-6853018 for
381013 - Netgear R6300 Wireless Router - AC 1750 Dual Band Gigabit. Will buy a
381014 - replacement modem. Evaluate increased performance with upgraded
381015 - configuration and total cost against Comcast price increase for new
381016 - equipment upgrade.
381017 -
381018 - [On 130715 0103 Amazon research found modem to replace Comcast
381019 - modem rental, and also improve LAN performance. ref SDS 13 KU8M
381021 - ..
381022 - [...on 130715 0103 at 0305 Amazon order 104-3948262-6593861
381023 - Arris model R6300 modem to replace Comcast modem, improve
381024 - performance of existing LAN and wireless support, and save
381025 - rental charges. ref SDS 13 526K
381026 -
381027 -
381028 -
381029 -
381030 -
381031 -
381032 -
381033 -
381034 -
381035 -
381036 -
3811 -
Distribution. . . . See "CONTACTS"