THE WELCH COMPANY
440 Davis Court #1602
San Francisco, CA 94111-2496
415 781 5700
rodwelch@pacbell.net


S U M M A R Y


DIARY: January 13, 2010 12:48 PM Wednesday; Rod Welch

Kaiser called to schedule MRI brain scan for Millie.

1...Summary/Objective
2...Case Study Problems Blood Draws CT Tests IV Needles and Power Port


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CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up
040502 -
040503 -
040504 -
040505 -
040507 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Chris called to schedule test for brain cancer.
040902 -
040903 - She advised that Doctor Johnson changed the order from CT to an MRI
040904 - brain test to evaluate headaches Millie reported during the meeting at
040905 - Kaiser yesterday.
040907 -  ..
040908 - Asks for Millie's height - 5'2" and weight - 136.
040910 -  ..
040911 - Chris said that MRI tests do not require oral contrast medium.
040913 -  ..
040914 - Schedule - 100119 1130
040916 -  ..
040917 - Chris advised that patients check-in for MRI tests at the same counter
040918 - for check-in to get CT tests.
040920 -  ..
040921 - Reviewed requirements for accessing Millie's Bard Power Port to
040922 - inject contrast medium.
040924 -  ..
040925 - Chris will coordinate with IR to schedule a nurse to observe the test
040926 - on 100119.  Chris will also coordinate to schedule Millie for port
040927 - access on 100119 1100.
040928 -
040929 -        [On 100115 1509 Chris called and reported that the Radiology
040930 -        Department in Walnut Creek has arranged with IR to support
040931 -        Millie's MRI test on 100119 1120, and that the MRI Department
040932 -        will use the Huber needle accessed earlier in the morning when
040933 -        Millie gets a blood draw at Kaiser in Martinez. ref SDS 36 MO5I
040935 -  ..
040936 - Reviewed challenges working with Radiology on coordinating with other
040937 - departments on saving time and money using Millie's Power Port, shown
040938 - in case study, shown below. ref SDS 0 9J6F
040940 -  ..
040941 - Chris said she will personnally make sure everybody is prepared for
040942 - Millie to get a CT test using her Power Port.
040943 -
040944 -
040945 -
0410 -

SUBJECTS
CT Test Problems Power Port Huber Needle Save Time Money Prevent Pai

1603 -
160401 -  ..
160402 - Case Study Problems Blood Draws CT Tests IV Needles and Power Port
160403 -
160404 -
160405 -    1.  Kaiser having difficulty finding veins for
160406 -        blood draws and chemotherapy infusion treatments;
160407 -        Millie's right arm swollen, black and blue from
160408 -        trauma caused by needle punctures; doctor
160409 -        orders surgery to implant port
160410 -        catheter that solves
160411 -        problems.............................. 040318 1615, ref SDS 1 CO3G
160413 -         ..
160414 -    2.  IV needle punctures can only be safely set on
160415 -        the right arm because Millie's cancer is on her
160416 -        left side with complications of lymphedema and
160417 -        Cellulitis; Kaiser avoids blood draws from legs
160418 -        and other areas, so veins in the right arm are
160419 -        now severely scarred which prevents enough
160420 -        blood to flow for conventional IV's to
160421 -        be effective therefore the
160422 -        doctor ordered a port
160423 -        catheter.............................. 040318 1615, ref SDS 1 OF7H
160425 -         ..
160426 -    3.  Doctor Riley-Paull surgically implants port
160427 -        catheter in Millie's right uppoer chest for
160428 -        blood draws and infusion procedures
160429 -        that avoids difficulties from
160430 -        performing IV needle
160431 -        penetrations......................... 040419 0645, ref SDS 2 0001
160433 -         ..
160434 -    4.  Millie asks UCSF to schedule CT tests every
160435 -        12 weeks instead of 8 weeks, so that her right
160436 -        arm has more time to heal from injuries caused
160437 -        by multiple needle punctures needed to find
160438 -        a vein with sufficient flow for injecting
160439 -        contrast medium performing
160440 -        CT tests............................. 070920 0830, ref SDS 3 5E5J
160442 -         ..
160443 -    5.  Millie letter to medical team confirms request
160444 -        to Doctor Rugo for UCSF to schedule Millie's
160445 -        CT tests at Kaiser every 12 weeks instead of
160446 -        8 weeks so that her the arm has more time
160447 -        to recover from injuries caused by
160448 -        injecting contrast medium to
160449 -        perform CT tests..................... 071007 0603, ref SDS 4 S67U
160451 -         ..
160452 -    6.  UCSF letter notifies medical team that Millie's
160453 -        CT tests changed from 8 to 12 weeks in order
160454 -        reduce pain and suffering from needle
160455 -        puncture wounds caused by injecting
160456 -        test contrast medium................. 071009 1152, ref SDS 5 986H
160458 -         ..
160459 -    7.  Needle puncture causing pain and suffering
160460 -        for Millie and emotional trauma for nurses
160461 -        trying to find vein for conventional IV
160462 -        required to inject contrast medium
160463 -        for CT tests.......................... 080425 1509, ref SDS 6 FP6F
160465 -         ..
160466 -    8.  Millie asked the medical team for a solution
160467 -        to reduce pain and suffering for the patient
160468 -        and medical staff by performing blood draws
160469 -        and infusion procedures with the port
160470 -        rather than IV needle
160471 -        penetrations......................... 080428 2343, ref SDS 7 1H6Y
160473 -         ..
160474 -    9.  Doctor Johnson, Millie's primary care physician
160475 -        at Kaiser, notifies medical team that Kaiser is
160476 -        checking on switching to a "Huber" needle to
160477 -        use the port catheter instead of IV needle
160478 -        penetrations for injecting contrast
160479 -        medium on CT test
160480 -        procedures........................... 080429, ref SDS 8 1H6Y
160482 -         ..
160483 -        During meeting at UCSF on referral from
160484 -        Kaiser, Brigid explains that Huber needles
160485 -        must be used with new technology called "Power
160486 -        Ports" which requires surgically removing
160487 -        Millie's port catheter placed i 2004,
160488 -        and implanting
160489 -        the Power Port in order inject high
160490 -        pressure contrast medium used
160491 -        for CT tests.........................
160493 -         ..
160494 -   10.  Doctor Johnson, primary care physician in
160495 -        Kaiser Oncology orders surgery upgrading
160496 -        port catheter to Power Port for injecting
160497 -        high pressure contrast medium to perform CT
160498 -        and other imaging tests, as well as inject
160499 -        chemotheray treatments and make blood draws,
160500 -        and for the purpose of saving time and money,
160501 -        and also preventing pain and suffering
160502 -        for the patient nurses who are both
160503 -        severely traumatized by difficulty
160504 -        finding a good vein for setting
160505 -        an IV to inject contrast
160506 -        medium................................ 080502 1200, ref SDS 9 WX6I
160508 -         ..
160509 -   11.  Surgery Department calls and schedules procedure
160510 -        on 080708 to implant Power Port for blood
160511 -        draws and injections of treatments and
160512 -        contrast medium for CT
160513 -        tests................................. 080617 1227, ref SDS 10 MG5I
160515 -         ..
160516 -   12.  Radiology Department calls and schedules CT
160517 -        test on 080718 1100 using new Power Port
160518 -        to inject contrast
160519 -        medium................................ 080617 1227, ref SDS 10 DF55
160520 -        advises patient to coordinate with
160521 -        Chemotherapy Infusion Department on
160522 -        scheduling to access Millie's new
160523 -        Power Port, implanted on 080708, with
160524 -        a Huber needle on 080718 1030 allowing
160525 -        enough time for walking to Radiology
160526 -        for the CT Department to use the Power
160527 -        Port access to inject contrast
160528 -        medium for Millie's CT
160529 -        test.................................. 080617 1227, ref SDS 10 DF6Y
160531 -         ..
160532 -   13.  CT Department refused to coordinate with
160533 -        the Oncology Chemotherapy Infusion Department
160534 -        to access Millie's Power Port on 080718
160535 -        for the CT test, because coordinating
160536 -        across departments is hard
160537 -        work.................................. 080617 1227, ref SDS 10 6Z76
160539 -         ..
160540 -   14.  Chemotherapy Infusion Department refused
160541 -        to schedule accessing Millie's Power
160542 -        Port for injecting contrast medium to
160543 -        perform CT test on 080718, and advised
160544 -        Millie that the CT Department should
160545 -        make the injection with an IV in Millie's
160546 -        arm rather than use the Power Port
160547 -        scheduled to be implanted by the
160548 -        Surgery Department on 080708
160549 -        to support CT
160550 -        tests................................. 080617 1227, ref SDS 10 WM4M
160552 -         ..
160553 -   15.  Millie suffers shock, stress, anxiety from
160554 -        conflicts between work ordered by the doctor
160555 -        and refusal to perform by nursing staff;
160556 -        fears recurrence of pain and suffering
160557 -        caused by IV injection proposed by
160558 -        Oncology Chemotherapy Infusion Clinic
160559 -        which was intended to be avoided by
160560 -        surgically implanting a Power Port
160561 -        on 080708............................. 080617 1227, ref SDS 10 WM69
160563 -         ..
160564 -   16.  Labor jurisdiction dispute between nurses
160565 -        and technicians explained as cause for
160566 -        difficulty coordinating schedule to
160567 -        access Millie's Power Port for
160568 -        CT test on 080718.................... 080617 1227, ref SDS 10 RP6J
160570 -         ..
160571 -   17.  Port access was finally scheduled on 080718
160572 -        1030 in Oncology Chemotherapy Infusion
160573 -        Clinic to allow 30 minutes for walking to
160574 -        the CT Department in time for
160575 -        CT test at 1100...................... 080617 1227, ref SDS 10 OQ61
160577 -         ..
160578 -   18.  Millie notified medical team at Kaiser
160579 -        and UCSF that CT test is scheduled to use
160580 -        Power Port on
160581 -        080718............................... 080619 1438, ref SDS 11 YU6X
160582 -        cites requirements to resolve
160583 -        protocol and certification issues
160584 -        over next 4 weeks.................... 080619 1438, ref SDS 11 YV4R
160586 -         ..
160587 -   19.  Primary care physician in Oncology plans
160588 -        to attend Millie's test in CT Department
160589 -        on 080718 to avoid labor dispute by
160590 -        directing the work, if nobody else is
160591 -        assigned with skills and experience to
160592 -        access Millie's Power Port
160593 -        for injecting contrast
160594 -        medium............................... 080627 1200, ref SDS 12 GO3G
160596 -         ..
160597 -   20.  Doctor accessed vein on top of right hand
160598 -        for IV to draw blood for test to verify INR
160599 -        low enough for surgery; used local anesthetic
160600 -        that prevented pain, and used hand pump
160601 -        to force enough blood to flow from the
160602 -        vein to perform the
160603 -        test................................. 080708 0630, ref SDS 13 ME85
160605 -         ..
160606 -   21.  Surgery Power Port implanted for injections
160607 -        and blood draws that prevent pain and suffering
160608 -        caused by conventional IV needle
160609 -        penetrations......................... 080708 0630, ref SDS 13 WD9J
160610 -        Power Port documentation warns that
160611 -        trained clinician should evaluate health
160612 -        of patient for getting CT test contrast
160613 -        medium injections through the Power
160614 -        Port................................. 080708 0630, ref SDS 13 EE5T
160616 -         ..
160617 -   22.  Bella, Assistant Charge Nurse, Oncology
160618 -        Chemotherapy Infusion Clinic did not receive
160619 -        Millie's letter through Kaiser distribution
160620 -        channels on coordinating the work for
160621 -        accessing Millie's Power Port
160622 -        required for CT test on
160623 -        080718,.............................. 080711 0930, ref SDS 14 RW4R
160624 -        Paula, Director of Oncology Chemotherapy
160625 -        Infusion Clinic Services, disclosed that
160626 -        nobody has contacted the Clinic with
160627 -        assignments for Millie's CT test
160628 -        on 080718............................ 080711 0930, ref SDS 14 OC9G
160630 -         ..
160631 -   23.  Chemotherapy Infusion Department recommends
160632 -        patient coordinate with CT Department to be
160633 -        prepared on 080718 for implementing doctor's
160634 -        order on accessing Millie's Power
160635 -        Port to inject contrast
160636 -        medium............................... 080711 0930, ref SDS 14 RN5O
160638 -         ..
160639 -   24.  Millie visits CT Department, who reports not
160640 -        having received any of 11 documents submitted
160641 -        the past 3 months coordinating Millie's
160642 -        CT test scheduled for 080718, and using
160643 -        the Power Port implanted on 080708
160644 -        to inject contrast
160645 -        medium............................... 080711 0930, ref SDS 14 7K8I
160647 -         ..
160648 -   25.  CT Department advised that the doctor's order
160649 -        "fell through the cracks" for Millie's CT test
160650 -        on 080718 to use her Power Port accessed in
160651 -        Oncology Chemotherapy Infusion Clinic with
160652 -        Huber Needle to inject contrast medium,
160653 -        and so the CT Department is not prepared,
160654 -        despite the CT Department having on 080617,
160655 -        ref SDS 0 XR6G, initially planned to
160656 -        perform the work as currently
160657 -        scheduled............................ 080711 0930, ref SDS 14 PP7O
160659 -         ..
160660 -   26.  CT Department reports plans to begin
160661 -        training test technicians to use Power
160662 -        Ports for injecting contrast
160663 -        medium............................... 080711 0930, ref SDS 14 JQ55
160664 -        CT Department will not be prepared
160665 -        in time to perform Millie's CT test
160666 -        on 080718 using Millie's Power
160667 -        Port ordered by the
160668 -        doctor............................... 080711 0930, ref SDS 14 JQ62
160670 -         ..
160671 -   27.  CT Department advises that Millie's primary
160672 -        care doctor in Oncology does not have
160673 -        credentials to support the
160674 -        CT test scheduled for
160675 -        080718............................... 080711 0930, ref SDS 14 JQ87
160677 -         ..
160678 -        CT Department proposes delaying Millie's
160679 -        test for months until technicians are trained
160680 -        and certified to use Millie's
160681 -        Power Port........................... 080711 0930, ref SDS 14 JR30
160683 -         ..
160684 -   28.  CT Department proposes using IV needle
160685 -        penetration for Millie's CT test because
160686 -        3 months has not been enough time to
160687 -        prepare for implementing doctor's order
160688 -        on using Millie's Power Port to prevent
160689 -        pain and suffering from IV
160690 -        needle penetration................... 080711 0930, ref SDS 14 JR40
160692 -         ..
160693 -   29.  Millie notified the doctor that proactive
160694 -        support from the doctor is required to implement
160695 -        the docotr's order for the CT Department to
160696 -        use Millie's Power Port for the
160697 -        test on 080718....................... 080712 0900, ref SDS 15 K13Q
160699 -         ..
160700 -   30.  Arlette called and reported the doctor solved
160701 -        coordination problems arranging for a nurse in
160702 -        Interventional Radiology with certificate to
160703 -        support CT test using Millie's Power Port;
160704 -        advises that Millie's CT test
160705 -        is good to go on
160706 -        080718............................... 080715 1016, ref SDS 16 RB4N
160708 -         ..
160709 -   31.  Millie's letter notifies Kaiser that UCSF
160710 -        will leave the Huber needle accessing the
160711 -        Power Port for chemotherapy treatment on
160712 -        080717 in place for the CT test the next
160713 -        day at Kaiser on 080718, so the schedule
160714 -        today for the Infusion Clinic at
160715 -        Kaiser to access the port is
160716 -        not needed........................... 080715 1016, ref SDS 16 AW9S
160718 -         ..
160719 -   32.  Kaiser CT Department changes work plan -- access
160720 -        to Power Port and removing the Huber needle
160721 -        after the test will be performed in the CT
160722 -        Department; Millie's meeting in the
160723 -        Oncology Chemotherapy Infusion
160724 -        Clinic on 080718 1030 was
160725 -        cancelled by the CT
160726 -        Department........................... 080716 1238, ref SDS 17 AN5I
160728 -         ..
160729 -   33.  CT test nurse from Interventional Radiology
160730 -        requests manufacturer's Instructions for
160731 -        Use on Bard Power
160732 -        Port................................. 080718 1030, ref SDS 18 2U8V
160733 -        because documents received by Millie
160734 -        from surgeon on 080708, and submitted to
160735 -        Oncology for distribution to support CT
160736 -        test was not received by the CT Department
160737 -        nor to Interventional
160738 -        Radiology............................ 080718 1030, ref SDS 18 2U51
160740 -         ..
160741 -   34.  CT test at Kaiser in Walnut Creek failed
160742 -        using Power Port because Interventional
160743 -        Radiology and CT technicians misapplied
160744 -        "Instructions for Use" obtained from
160745 -        the patient rather than from Kaiser,
160746 -        and while hurrying to absorb
160747 -        complex procedures without
160748 -        having a Kaiser
160749 -        protocol............................. 080718 1030, ref SDS 18 LK3R
160751 -         ..
160752 -   35.  After staff change, second try failed
160753 -        using Power Port for CT test, Millie
160754 -        suffers painful
160755 -        bleeding............................. 080718 1030, ref SDS 18 A26Y
160757 -         ..
160758 -   36.  CT Department manager at Kaiser in Walnut
160759 -        Creek apologized for Millie's pain and
160760 -        suffering from failure using Power
160761 -        Port to inject contrast
160762 -        medium............................... 080718 1030, ref SDS 18 FM74
160764 -         ..
160765 -   37.  CT Department at Kaiser in Oakland successful
160766 -        using Bart Power Port for Millie's next
160767 -        CT test, and without support
160768 -        from Interventional
160769 -        Radiology............................ 080911 1330, ref SDS 20 LK3R
160770 -        and after getting guidance from
160771 -        Bard on Power Port
160772 -        procedures........................... 080911 1330, ref SDS 20 JX60
160774 -         ..
160775 -   38.  Kaiser CT Department in Walnut Creek
160776 -        investigating how Kaiser in Oakland handled
160777 -        laws about accessing a central venous
160778 -        artery with CT test equipment
160779 -        using a Power
160780 -        Port................................. 081017 1415, ref SDS 21 8Y4N
160781 -        and seemed to indicate that the Power
160782 -        Port can be accessed by qualified nurses
160783 -        in the Oncology Chemotherapy Infusion Clinic
160784 -        and so the CT Department does not need
160785 -        support from Bard, the Power
160786 -        Port manufacturer.................... 081017 1415, ref SDS 21 035K
160788 -         ..
160789 -   39.  Millie's next CT test -- Dennis, CT Department
160790 -        supervisor at Kaiser in Walnut Creek, was not
160791 -        available to manage use of Power Port to correct
160792 -        problems that occurred previoulsy
160793 -        in July.............................. 081107 1300, ref SDS 22 VR4L
160794 -        Pat, who had worked on Millie's CT
160795 -        test using the Power Port for the 1st time,
160796 -        and had scheduled the 2nd test, did not remember
160797 -        Millie nor that the test would use
160798 -        Bard Power Port
160799 -        technology........................... 081107 1300, ref SDS 22 MX4L
160800 -        Steve, District Manager for Bard, who
160801 -        had talked to Dennis and said Kaiser was
160802 -        "good to go" using the Bard Power Port for
160803 -        the CT test, and Julie, who had offered to
160804 -        be on-site for the first test in July, did
160805 -        not have time to support the 2nd attempt
160806 -        using Bard equipment, which had
160807 -        failed on the 1st
160808 -        attempt.............................. 081107 1300, ref SDS 22 2F6S
160809 -        nobody seemed to be prepared for
160810 -        applying manufacturer's instructions;
160811 -        communication to collaborate on coordinating
160812 -        the work failed by relying on memory of very
160813 -        talented, dedicated people under
160814 -        stress with limited
160815 -        time................................. 081107 1300, ref SDS 22 2F32
160817 -         ..
160818 -   40.  Bard did not attend Millie's CT test on
160819 -        081107 because Kaiser told Bard not to attempt
160820 -        further help for Kaiser because CT tests
160821 -        can be done for all patients without
160822 -        using Power Port
160823 -        technology........................... 081117 1622, ref SDS 23 M559
160825 -         ..
160826 -   41.  Millie's 3rd attempt getting CT test at
160827 -        Kaiser in Walnut Creek -- patient assistant
160828 -        visits Kaiser in Walnut Creek the day before
160829 -        the test; CT Department reports continuing
160830 -        communication failures on implementing
160831 -        doctor's order to use Millie's
160832 -        Power Port for the
160833 -        CT test.............................. 081229 1350, ref SDS 24 5F5M
160834 -        problems resolved during meeting
160835 -        so CT Department prepared to
160836 -        perform CT test with Power
160837 -        Port next day........................ 081229 1350, ref SDS 24 MR6K
160839 -         ..
160840 -   42.  CT test successful using Bart Power Port
160841 -        at Kaiser in Walnut Creek applying planning
160842 -        the day before to implement the doctor's order
160843 -        for the Infusion Clinic to access Millie's
160844 -        Power Port, and then to remove the Huber
160845 -        needle after the test in the CT
160846 -        Department........................... 081230 1020, ref SDS 25 DU3F
160848 -         ..
160849 -   43.  For next CT test - letter to Doctor Davidson,
160850 -        Chief Radiology Imaging Services Diablo Service
160851 -        Area asks for alternate contrast medium using
160852 -        Gastrogafin, or equivalent, rather than
160853 -        Barium Sulfate Suspension that
160854 -        causes severe medical
160855 -        problems............................. 090409 2347, ref SDS 26 OW5Q
160857 -         ..
160858 -   44.  CT test using Power Port was successful
160859 -        performed in 20 minutes, but Kaiser did not
160860 -        provide a solution for alternate oral contrast
160861 -        medium, so Millie suffered recurrent and
160862 -        multiple health problems using
160863 -        Barium Sulfate Suspension
160864 -        contrast medium...................... 090413 1500, ref SDS 27 QO9M
160866 -         ..
160867 -   45.  CT test using Power Port was successful
160868 -        performed in 20 minutes using Millie's
160869 -        Power Port to inject contrast
160870 -        medium............................... 090612 1120, ref SDS 28 026E
160872 -         ..
160873 -   46.  CT test ordered in Emergency Room Department
160874 -        to evaluate Millie's painful breathing
160875 -        Doctor refused to prescribe using Millie's
160876 -        Power Port for injecting contrast medium,
160877 -        on mistaken belief that the CT Department
160878 -        could not use Power Port technology, and
160879 -        this caused severe pain and suffering
160880 -        for Millie and for nurses who were
160881 -        traumatized by failure to
160882 -        find blood flow with
160883 -        conventional IV...................... 090720 1437, ref SDS 29 RW43
160885 -         ..
160886 -   47.  CT test ordered in Emergency Room Department
160887 -        to evaluate Millie's painful breathing - corrects
160888 -        problem on prior test - Doctor applies "lessons
160889 -        learned" from problems during prior visit on
160890 -        090702, and this time prescribes
160891 -        using Millie's Power
160892 -        Port................................. 090919 0742, ref SDS 30 04G4
160893 -        however, on arrival in the CT
160894 -        Department prior problems occurred again; the
160895 -        weekend crew was not familiar with using Power
160896 -        Port technology; failure of management to prepare
160897 -        a protocol caused failure to implement doctor's
160898 -        order to use the Power Port with consequent
160899 -        pain and suffering for Millie and trauma for
160900 -        technicians who again required muiltiple
160901 -        needle punctures, several hours, and
160902 -        extra cost to perform a 20
160903 -        minute task.......................... 090919 0742, ref SDS 30 MI9Q
160905 -         ..
160906 -   48.  Millie's letter to medical team reported
160907 -        progress in Kaiser's Emergency Room Department
160908 -        providing training and support for staff that
160909 -        corrects prior problems on 090720 using
160910 -        Millie's Power Port technology for saving
160911 -        time and money performing blood
160912 -        draws and infusion
160913 -        procedures........................... 090922 0028, ref SDS 31 NW7U
160915 -         ..
160916 -   49.  Millie's letter to medical team reported
160917 -        that despite improvements in the Emergency
160918 -        Room Department, problems continue in the CT
160919 -        Department using her Power Port for injecting
160920 -        testing contrast medium; Millie recommends
160921 -        that Kaiser prepare a protocol for
160922 -        Power Port procedures to improve
160923 -        medical services and patient
160924 -        outcomes............................. 090922 0028, ref SDS 31 NW8X
160926 -         ..
160927 -   50.  Requirements for Power Port protocol evidenced
160928 -        by mistakes using .75" Huber needle in the
160929 -        Chemotherapy Infusion Clinic; Bard calls for
160930 -        a 1" Huber Needle; using the wrong needle
160931 -        causes flow failure; multiple needle punctures
160932 -        are needed to solve the problem, causing patient
160933 -        to suffer pain and emotional trauma, and
160934 -        the nurse likewise suffrs emotional
160935 -        trauma............................... 091019 0007, ref SDS 32 0Z9P
160937 -         ..
160938 -   51.  Millie's letter reminds medical team to submit
160939 -        copy of protocol for using Power Port with 1"
160940 -        Huber needle to perform blood
160941 -        draws and infusion
160942 -        treatments........................... 091112 0752, ref SDS 33 L64R
160944 -         ..
160945 -   52.  During meeting at Kaiser, Doctor Johnson,
160946 -        Millie's primary care physician, sent an
160947 -        internal electronic letter to Paula notifying
160948 -        the Chemotherapy Infusion Clinic that the doctor
160949 -        prescribes blood draws and chemotherapy infusion
160950 -        treaments using Millie's Power Port with a 1"
160951 -        high-strength Huber Needle in order to avoid
160952 -        the high risk of compounding Millie's cancer
160953 -        and lymphedema from using conventional needle
160954 -        penetrations in both arms, applying prior
160955 -        guidance on 040318 to avoid needle punctures
160956 -        in the left arm, because at that time cancer
160957 -        infected only the left breast, ref SDS 0 NZ5M,
160958 -        but Millie's cancer has recently migrated to
160959 -        infect both her left and right
160960 -        sides................................ 091112 0930, ref SDS 34 UN8F
160962 -         ..
160963 -   53.  Chemotherapy Infusion Clinic at Kaiser
160964 -        refused to perform emergency blood draw
160965 -        ordered by Doctor Zhang to evaluate
160966 -        diagnosis of severe
160967 -        shingles............................. 100104 1216, ref SDS 35 4W56,
160968 -        and using Millie's Power Port with a
160969 -        1" Huber needle to prevent trauma from
160970 -        needle penetrations into Millie's arms both
160971 -        infected with IBC and lymphedema, ordered by
160972 -        Doctor Johnson during the meeting at Kaiser
160973 -        on 091112 0930, ref SDS 34 UN8F; as a result,
160974 -        blood draw was performed in the Lab with
160975 -        conventional needle penetration
160976 -        contrary to the doctor's
160977 -        order................................ 100104 1216, ref SDS 35 4Q40
160979 -         ..
160980 -   54.  Infusion Clinic at Kaiser in Martinez, CA
160981 -        reported a new policy to avoid using port
160982 -        catheter technology for blood draws because
160983 -        some patients may have a small risk of complications
160984 -        caused by using Heperin to maintain
160985 -        the port catheter.................... 100119 0830, ref SDS 37 X56L
160986 -        Millie cited the record of having
160987 -        zero (0) risk since she never suffered
160988 -        complications from the medical team using
160989 -        Heperin to maintain her Power Port for hundreds
160990 -        of procedures over an 8-year period, and further
160991 -        explained Doctor Johnson's order for Kaiser to
160992 -        use Millie's Power Port for blood draws and
160993 -        infusion procedures in order to avoid the high
160994 -        risk of compounding Millie's cancer and
160995 -        lymphedema which now infect both
160996 -        arms................................. 100119 0830, ref SDS 37 QR72
160997 -        as a result, Kaiser's Infusion Clinic
160998 -        in Martinez uses Millie's Power Port
160999 -        to perform blood draws that
161000 -        minimize the risk of
161001 -        complications........................ 100119 0830, ref SDS 37 QR8G
161003 -         ..
161004 -   55.  Millie letter asks medical team to coordinate
161005 -        blood draw at the Chemotherapy Infusion Clinic
161006 -        in Walnut Creek using her Power Port ordered
161007 -        by the Coagulation Control Case Manager treating
161008 -        Millie's pulmonary embolism with Coumadin, and
161009 -        for the purpose of evaluating
161010 -        INR.................................. 100203 1148, ref SDS 38 J54W
161012 -         ..
161013 -   56.  Arlette called and advised she received Millie's
161014 -        letter notifying the medical team that Gloria
161015 -        ordered an interim blood draw to test INR on
161016 -        Friday, 100205, and in order to make timely
161017 -        adjustment to Millie's Coumadin prescription
161018 -        on Friday to reduce the risk of
161019 -        pulmonary embolism................... 100203 1410, ref SDS 39 QJ85; Arlette reported that
161020 -        the Kaiser Chemotherapy Infusion
161021 -        Clinic in Walnut Creek refuses to perform
161022 -        the doctor's order to use Millie's Power Port
161023 -        for blood draws, and directs Millie instead
161024 -        to have blood drawn in the Lab which can
161025 -        only use a conventional IV needle puncture,
161026 -        refusal to use Millie's Power Port relies
161027 -        on the new general policy to avoid a small
161028 -        risk of complications which some patients
161029 -        have from using Heperin to maintain port
161030 -        catheters, even though Millie's patient
161031 -        history shows there is no risk of complications
161032 -        using her Power Port and there is
161033 -        significant risk using
161034 -        conventional IV needle
161035 -        puncture for blood
161036 -        draws................................ 100203 1410, ref SDS 39 115H
161038 -         ..
161039 -   57.  Millie's letter to medical team asks primary
161040 -        care physician to enter in Millie's medical chart
161041 -        notice to the Chemotherapy Infusion Clinic that
161042 -        Millie's patient profile requires drawing blood
161043 -        from Millie's Power Port rather than use IV needle
161044 -        penetration balancing very low risks of Heperin
161045 -        contamination in the Power Port which has never
161046 -        occurred in Millie's case over 8 years, against
161047 -        lymphedema recently diagnosed in the right arm
161048 -        which, has prevented IV needle penetrations
161049 -        in the left arm for 8
161050 -        years................................ 100204 1325, ref SDS 40 SB6S
161052 -         ..
161053 -   58.  Blood draw performed contrary to doctor's
161054 -        order in Kaiser Lab using conventional IV
161055 -        in Millie's right arm infected with
161056 -        IBC and lymphedema................... 100205 0938, ref SDS 41 QJ85
161058 -         ..
161059 -   59.  Kaiser CT Department reports progress
161060 -        developing protocol for using Power Ports
161061 -        to inject contrast medium for patients,
161062 -        like Millie, who suffer severe complications
161063 -        using conventional IV needle
161064 -        penetrations......................... 100218 1000, ref SDS 42 M67K
161065 -        however, new protocol was not applied
161066 -        for Millie's CT test................. 100218 1000, ref SDS 42 T67O
161068 -         ..
161069 -   60.  Millie notifies medical team that medication
161070 -        conflicts cause high risk complications; and
161071 -        similarly blood draws using conventional IV
161072 -        needle penetrations cause physical and emotional
161073 -        pain and suffering for Millie and health care
161074 -        providers, and that the doctor ordered
161075 -        surgery to implant a Power Port
161076 -        to solve this precise
161077 -        problem.............................. 100301 0005, ref SDS 43 OP4Y
161079 -         ..
161080 -   61.  Millie's IBC significantly expanded on the
161081 -        right side with cancer marker rising
161082 -        higher than anytime in Millie's
161083 -        9 years of care...................... 100302 0830, ref SDS 44 FB4R
161084 -
161085 -
161086 -
161087 -
161088 -
161089 -
1611 -