CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 7 0000, ref SDS 5 0000.
040502 -
040503 -
040504 -
040506 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Meeting with Ryan agenda...
040902 -
040903 -    1.  Windows XP device drivers reviewed backgroud...
040904 -
040905 -        On 090715 Ryan reported a device driver for high definition
040906 -        sound and another driver for an "unidentified" device were
040907 -        still missing from configuration c16. ref SDS 2 CH5H
040909 -         ..
040910 -        On 090715 Ryan hoped upgrading Windows XP after configuration
040911 -        would solve device driver problems; he also discussed plans to
040912 -        look for these missing drivers. ref SDS 2 QE82
040914 -         ..
040915 -        On 090719 updated Windows XP SP2 to SP3, and authenticated the
040916 -        Microsoft software; but, this did not solve the device driver
040917 -        problems. ref SDS 4 615H
040919 -         ..
040920 -        On 090721 1400 Morris identified the "unknown" device as the
040921 -        fingerprint reader; he found some drivers for these devices but
040922 -        neither worked on c16. ref SDS 6 OY3H
040924 -         ..
040925 -        On 090726 1704 Ryan planned to search for the 2 missing
040926 -        software drivers, ref SDS 7 DY8O, to control high definition
040927 -        sound, and the other device listed as "unidentified" in the
040928 -        Device Manager since 090715 1651. ref SDS 2 CH5H
040929 -
040930 -
040932 -  ..
040933 - Software Found for 2 Missing Device Drivers Complete C16 Setup
040934 -
040935 - Delivered c16 to Ryan at Fry's to install device drivers for
040936 - Windows XP, and to fix program launch for Windows 7 dual boot.
040938 -  ..
040939 - Ryan said that his search on the Internet the past 2 days was
040940 - successful finding the 2-missing device drivers.
040942 -  ..
040943 - He will install this evening on c16, and feels this may solve the next
040944 - problem getting Ekiga to run on the Intel IDT Audio system, per
040945 - below.
040946 -
040948 -  ..
0410 -
0411 -
0412 - 2050
0413 -
041301 - New Hardware Found Error Resolved Device Driver Cooling Fan
041302 -
041303 - Returned to Fry's
041305 -  ..
041306 - Ryan advised that only one of the 2 software device drivers he found
041307 - for Windows XP 32-bit operating system would install on c16, the HP
041308 - HDX 18t 64-bit computer.
041310 -  ..
041311 - He advised that the software driver which installed was for the
041312 - "unidentified" device in the Device Manager.  This turned out to be
041313 - for a fan that cools the motherboard.  Previously, on 090721, Morris
041314 - investigated and indicated the "unidentfied" device driver was for the
041315 - "fingerprint" system. ref SDS 6 OY3H
041317 -  ..
041318 - As a result of installing this one device driver, the Windows XP
041319 - program no longer displays a "New Hardware Found" error message when
041320 - the program launches, which has been occurring since 090715 2020, when
041321 - c16 was received from Fry's. ref SDS 2 W27Q
041323 -  ..
041324 - The Device Manager for Windows XP 32-bit dual boot option now only
041325 - displays a single yellow alert that devices are missing software
041326 - drivers, and that is still for...
041327 -
041328 -                High Definition Sound
041330 -  ..
041331 - Previously, Ryan indicated that solving all device driver problems
041332 - would clear the conflict that has prevented Ekiga from running on c16,
041333 - reported on 090726 1704. ref SDS 7 DY63
041335 -  ..
041336 - Ryan plans to continue looking for this driver.  He will call if he
041337 - finds something to try, and c16 can be delivered again for further
041338 - work to clear this missing device driver.
041339 -
041340 -            [On 090729 2288 ran Device Manager "update" feature on c16,
041341 -            and this successfully found a Microsoft driver on the
041342 -            Internet for the "High Definition Sound" device; all errors
041343 -            have now been cleared from the Device Manager. ref SDS 8
041344 -            W248
041345 -
041346 -
0414 -

SUBJECTS
Default Null Subject Account for Blank Record

0503 -
050401 -  ..
050402 - Ryan Outstanding Work Making 64-bit Computers Productive
050403 -
050404 - David criticized Ryan's work finding device drivers to run Windows XP
050405 - 32-bit operating system to replace Vista on c16, an HP HDX 18t 64-bit
050406 - computer.  Such criticism is not justified by the record.  Over the
050407 - past 2 weeks Ryan did outstanding work which nobody else was able to
050408 - accomplish upgrading 64-bit technology to use the Microsoft Windows XP
050409 - 32-bit operating system, shown by case study on 090715, ref SDS 3
050410 - KR8M, that makes computers productive for saving lives, time, and
050411 - money, also shown by case study on 090715. ref SDS 3 PY7F
050413 -  ..
050414 - This evening, David described a process that sounded like installing
050415 - Vista first, then installing Windows XP as the dual boot secondary
050416 - operating system.  David seemed further to say Windows XP would
050417 - "automatically" find device drivers for everything already running in
050418 - Vista.  David estimated this process would take only a few hours, and
050419 - therefore save many days work which Ryan invested on his own off-hours
050420 - time to find device drivers for Windows XP 32-bit on the HP HDX 18t
050421 - 64-bit computer.
050423 -  ..
050424 - We reviewed the record showing David and all of his Service Technician
050425 - colleagues were available the past 2 weeks to help configure c16.
050426 - David reported on 090619 that he was not successful assisting Leo to
050427 - configure the Toshiba Qomiso quad 64-bit computer, which Fry's first
050428 - attempted to upgrade by replacing Vista 64-bit with Windows XP 32-bit
050429 - operating system. ref SDS 1 UR5H  At that time, David said that
050430 - performing this work is very difficult. ref SDS 1 NU7N
050431 -
050432 -
050433 -
050434 -
050435 -
0505 -

SUBJECTS
Default Null Subject Account for Blank Record

0603 -
060401 -  ..
060402 - Meeting agenda continues...
060403 -
060404 -    2.  Ekiga fails to connect for telephone calls
060405 -
060406 -        This runs on c15 running Realtek for Audio Device, but c16 has
060407 -        the Intel IDT Audio device.  Research indicates possible
060408 -        conflict with Ekiga, reported on 090721. ref SDS 6 NI63
060410 -         ..
060411 -        If missing device drivers can be installed, this might clear
060412 -        problem running Ekiga with Intel IDT Audio device.
060414 -  ..
060415 - Ryan expects that the Intel IDT Audio device will work with Ekiga
060416 - after the high definition device driver is installed, per above.
060417 -
060418 -            [On 090729 2288 Ekiga continues to fail after installing
060419 -            device driver on c16, for the "High Definition Sound"
060420 -            device, which cleared all errors in the Device Manager.
060421 -            ref SDS 8 W248
060422 -
060423 -
060424 -
060425 -
0605 -

SUBJECTS
Default Null Subject Account for Blank Record

0703 -
070401 -  ..
070402 - Windows 7 Failing C16 Launch Failure after Setting System Sounds Off
070403 -
070404 -
070405 - Meeting agenda continuesss...
070406 -
070407 -    3.  Windows 7 won't boot.
070408 -
070409 -        On 090719 met with Ryan at Fry's about Windows 7 on c16
070410 -        installed in dual boot mode with XP, and now failing to shut
070411 -        down reporting system error Explorer playing continuous sound.
070412 -        ref SDS 5 GJ6U
070414 -         ..
070415 -        On 090726 1705 c16 Windows 7 new problem will not launch, after
070416 -        setting system sounds to off on 090719; David Farmer says he
070417 -        has same problem with his computer running Windows 7; develop
070418 -        work plan to run diagnostics to evaluate problems. ref SDS 7
070419 -        GJ6U
070421 -  ..
070422 - This evening Ryan ran Windows 7 diagnostics to discover the problem.
070423 - I tran for several hours, indicating a large list of problems.
070425 -  ..
070426 - Decided to stand down, and wait for official release of Windows 7,
070427 - scheduled by Microsoft for about 091020.
070429 -  ..
070430 - Will bring the computer back to Fry's and start over with code that
070431 - hopefully is less problematic.
070433 -  ..
070434 - There could be some issues dual-booting with windows XP, and with
070435 - placing the OS on the j drive, and prevening the code from presenting
070436 - the OS as being on the c: drive.  For some reason, some people feel
070437 - this is a good idea for something, none of which has been explained in
070438 - the record.
070439 -
070440 -     [On 091109 1048 delivered c16 to Fry's so Ryan can implemenet work
070441 -     plan to upgrade Windows 7 beta with official release code that
070442 -     solves prior problems launching and shutting down Windows 7.  Key
070443 -     issue is to configure without Microsoft virtual memory that
070444 -     displays Windows 7 code on the j drive as though it is on the c
070445 -     drive. ref SDS 9 GJ6U
070446 -
070447 -
070448 -
070449 -
070450 -
070451 -
070452 -
070453 -
0705 -