CONTACTS 

SUBJECTS
Default Null Subject Account for Blank Record

0403 -
0403 -    ..
0404 - Summary/Objective
0405 -
040501 - Follow up ref SDS 3 0000.
040502 -
040503 -
040504 -
040505 -
040507 -  ..
0406 -
0407 -
0408 - Progress
0409 -
040901 - Meeting with Ryan....
040902 -
040903 -    1.  Windows XP device drivers.
040904 -
040905 -        On 090715 Ryan reported a device driver for high definition
040906 -        sound and another that is not identified are still missing from
040907 -        configuration c16. ref SDS 1 CH5H
040909 -         ..
040910 -        On 090715 Ryan hoped upgrading Windows XP after configuration
040911 -        would solve device driver problems; he also discussed plans to
040912 -        look for these missing drivers. ref SDS 1 QE82
040914 -         ..
040915 -        On 090719 updated Windows XP SP2 to SP3, and authenticated the
040916 -        Microsoft software; but, this did not solve the device driver
040917 -        problems. ref SDS 2 615H
040919 -         ..
040920 -        On 090721 1400 Morris identified the "unknown" device as the
040921 -        fingerprint reader; he found some drivers for these devices but
040922 -        neither worked on c16. ref SDS 4 OY3H
040924 -         ..
040925 -        If Ryan has had any luck finding the device drivers, then
040926 -        installation may solve the next problem getting Ekiga to run
040927 -        on the Intel IDT Audio system, per below...
040929 -  ..
040930 - Ryan has not had time to look for a software program to run the high
040931 - definition sound device driver that has been missing, reported on
040932 - 090715. ref SDS 1 CH5H
040934 -  ..
040935 - He has the next two days off and will try find this driver for
040936 - running Windows XP on the HP HDX 18t.
040938 -  ..
040939 - Meeting agenda continuesss...
040940 -
040941 -    2.  Ekiga fails to connect for telephone calls
040942 -
040943 -        This works fine on c15 running Realtek for Audio Device, but
040944 -        c16 has the Intel IDT Audio device.  Research indicates
040945 -        possible conflict with Ekiga, reported on 090721. ref SDS 4
040946 -        NI63
040948 -         ..
040949 -        If missing device drivers can be installed, this might clear
040950 -        problem running Ekiga with Intel IDT Audio device.
040952 -         ..
040953 -        Alternatively, can Realtek be installed to test compatibility
040954 -        with c16 hardware, and to run Ekiga?
040956 -         ..
040957 -        Other ideas to get Ekiga to run, or altrnative open source
040958 -        telephone software to replace Ekiga?
040960 -  ..
040961 - Ryan thinks Realtek cannot be installed on the HP HDX 18t because the
040962 - sound is controlled by Intel IDT Audio hardware device.
040964 -  ..
040965 - Ryan expects that the Intel IDT Audio device will work with Ekiga
040966 - after the high definition device driver is installed, per above.
040967 -
040968 -            [On 090729 1700 Ryan cleared 1 of the 2 remaining device
040969 -            driver problems; still need to find a software driver for
040970 -            the high definition sound feature. ref SDS 5 F44K
040972 -             ..
040973 -            [On 090729 2288 Ekiga continues to fail after installing
040974 -            device driver on c16, for the "High Definition Sound"
040975 -            device, which cleared all errors in the Device Manager.
040976 -            ref SDS 6 W248
040977 -
040979 -  ..
040980 - Meeting agenda continuesss...
040981 -
040982 -    3.  Windows 7 won't boot.
040983 -
040984 -        On 090719 met with Ryan at Fry's about Windows 7 failing to
040985 -        shut down, and hanging up from Explorer playing a sound.
040986 -        ref SDS 3 GJ6U
040988 -         ..
040989 -        David Farmer was working that night and advised he had the same
040990 -        problem with Windows 7 on his computer at home.  David tried
040991 -        fixing the problem by setting all system sounds to "off." This
040992 -        was done quickly at the end of the shift, so there is no record
040993 -        of how this was done, and there wasn't enough time to test the
040994 -        solution.  Later, Windows 7 shut down correctly, but since then
040995 -        it fails to launch. ref SDS 3 OI94
040997 -  ..
040998 - David was working this evening along with Ryan.  He advised that
040999 - Windows 7 on his computer has also stopped running.
041001 -  ..
041002 - David was disappointed to hear that Windows 7 stopped launching after
041003 - he changed the settings for sound to off on c16 on 090719. ref SDS 3
041004 - OI94
041006 -  ..
041007 - Ryan wants to run the Windows 7 diagnostics called with safe mode.
041009 -  ..
041010 - Tried this at Fry's during the meeting.  The proces scan take several
041011 - hours, so Ryan stopped it.  Work plan is to bring c16 back to Fry's on
041012 - Wednesday, 090729 1700 when Ryan starts his shift after 2 days off.
041014 -  ..
041015 - He will look for the high definition sound driver, and try to install
041016 - if he can find it.  He will also run the Windows 7 safe mode
041017 - diagnostic for however long is required to get a complete list of
041018 - problems.  If the problem cannot be fixed, he might try installing
041019 - Windows 7 again.
041021 -  ..
041022 - Discussed waiting until 091022 public release date for Windows 7, and
041023 - then buyng a program to install clean.
041024 -
041025 -        [On 090729 1700 Ryan ran system diagnostics to discover and
041026 -        correct problems running Wndows 7 pre-release version.  This
041027 -        was taking a lot time, so decided bring the computer back in
041028 -        October and install the officeal release version of Windows 7
041029 -        in hopes of correcting problems. ref SDS 5 5263
041031 -         ..
041032 -        [On 091109 1048 delivered c16 to Fry's so Ryan can implemenet
041033 -        work plan to upgrade Windows 7 beta with official release code
041034 -        that solves prior problems launching and shutting down Windows
041035 -        7.  Key issue is to configure without Microsoft virtual memory
041036 -        that displays Windows 7 code on the j drive as though it is on
041037 -        the c drive. ref SDS 7 GJ6U
041038 -
041039 -
041040 -
041041 -
041042 -
041043 -
0411 -